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www.qualitymeasures.ahrq.gov/sops/international/index.html
September 01, 2023 - SOPS Translation Information
Hospital SOPS Version 2.0 Translation Information
Medical Office … In
Number of Languages Translated Into
Hospital 1.0
99
43
Hospital 2.0
62
35
Medical Office … Supplemental Item Set
3
4
Hospital Value and Efficiency Supplemental Item Set
5
5
Medical Office … Translators of the Nursing Home Survey on Patient Safety Culture
Information for Translators of the Medical Office
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
March 07, 2019 - FileNewTemplate
Module 4: Leading Teams
Office-Based Care Online Course
Welcome to
Welcome to the … TeamSTEPPS for Office-Based Care Online Course. … You can also visit the AHRQ TeamSTEPPS website to access the entire TeamSTEPPS for Office-Based Care … And apply the tools for leading teams specific to office-based care. … And apply the tools for leading teams specific to office-based care.
18
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
January 01, 2018 - the organizational culture supports patient
safety
Hospital
(2004)
Nursing
Home
(2008)
Medical
Office … AHRQ’s Medical Office Survey Helps Colorado Hospital Provide Better Care:
https://www.ahrq.gov/news/ … the end of the SOPS surveys
19
20
Value and Efficiency Supplemental Items
(Hospital & Medical Office … items)
5 Overall EHR System Rating (1 item)
22
Diagnostic Safety Supplemental
Items (Medical Office … processes and sources of error in diagnosis
23
Diagnostic Safety Supplemental
Items (Medical Office
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - as needed
Patient got answers to medical questions the same day he/she
contacted provider’s office …
Patient got answers to medical questions as soon as he/she needed
when contacted provider’s office … minutes of appointment time --
1 The office … staff composite (Helpful, Courteous, and Respectful Office Staff) and provider rating were not
compared … as needed
Patient got answers to medical questions the same day he/she
contacted provider’s office
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/videos/issue-of-time.html
October 01, 2021 - Research/Evidence Base
TeamSTEPPS® Webinars
An Issue of Time
The Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Training Videos
-
www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/videos/common-issue.html
October 01, 2021 - TeamSTEPPS® Webinars
Having an Important Discussion on a Common Issue
The Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Training Videos
-
www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/videos/begin-ts-journey.html
October 01, 2021 - Evidence Base
TeamSTEPPS® Webinars
Beginning the TS Journey
The Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Training Videos
-
www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/videos/dive-deeper.html
October 01, 2021 - Research/Evidence Base
TeamSTEPPS® Webinars
How To Dive Deeper
The Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Training Videos
-
www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/videos/coach-moment.html
October 01, 2021 - Research/Evidence Base
TeamSTEPPS® Webinars
Coaching in the Moment
The Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Training Videos
-
www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/videos/desc-script.html
October 01, 2021 - Evidence Base
TeamSTEPPS® Webinars
How To Coach the DESC Script
The Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Training Videos
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=4
March 18, 2024 - People with mobility impairments
C-IM2
Getting weighed at provider's office … mobility impairments
C-IM4
Difficulty moving around restroom at provider's office … People with mobility impairments
C-IM3
Use restroom at provider's office … Clinician & Group
Provider type
C-IC1
How provider and office
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/mcdonald-summit2016-breakout.pdf
October 05, 2016 - and for EHRs with office problems that could
lead to diagnostic error, and the effect that patient … Methods: Survey data from the 2012 AHRQ Medical Office
Survey on Patient Safety Culture database (N= … Multivariable regressions estimated the association between
office-reported health IT implementation … levels with perceived
frequency of office problems, stratified by culture score
Results: Partial or … What We Don’t Know�Enabler and Show Stoppers
HIT & Culture Effects on Dx-Sensitive Office Problems
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
July 22, 2021 - Institutes of Health/Clinical Center
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … • Division of Patient Safety: IHS launched a new headquarters-level
Office of Quality in January … 2019, and a component of this new
Office is the Division of Patient Safety and Clinical Risk
Management
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=20&search_api_fulltext=&sort=asc
Coordination of care
P-CR10
Patient needed help from personal doctor's office … Coordination of care
P-CR11
Patient got help from personal doctor's office … Health Plan
Coordination of care
P-CR8
Someone from doctor's office … Coordination of care
P-CR10
Respondent needed help from doctor's office … Coordination of care
P-CR11
Respondent got help from doctor's office
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=asc
Group
Health information technology
C-HIT13
Provider's office … Group
Health information technology
C-HIT18
Provider’s office … information technology
C-HIT20
Patient looked at visit notes from provider's office … People with mobility impairments
P-IM3
Getting weighed at the doctor's office … mobility impairments
P-IM5
Difficulty moving around restroom at doctor's office
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=asc
Coordination of care
C-CR6
Patient needed help from provider's office … Coordination of care
C-CR7
Patient got help from provider's office … Group
Coordination of care
C-CR6
Someone from provider's office … Coordination of care
C-CR9
Respondent got help from provider's office … Coordination of care
P-CR3
Someone from personal doctor's office
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=8&search_api_fulltext=&sort=desc
Coordination of care
P-CR3
Someone from personal doctor's office … Coordination of care
P-CR11
Patient got help from personal doctor's office … Coordination of care
P-CR11
Respondent got help from doctor's office … Coordination of care
P-CR10
Patient needed help from personal doctor's office … Coordination of care
P-CR10
Respondent needed help from doctor's office
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=22&search_api_fulltext=&sort=desc
Group
Access
AC8
Child got needed care from provider's office … after regular office hours
Child
Clinician & Group
Access … Health Plan
Access
AC4
Child got needed care from doctor's office … Health Plan
Access
AC6
Child got needed care from doctor's office … or clinic after regular office hours
Child
Health Plan
Access
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Q4 Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions … Q9 During your office visits before your surgery, did this surgeon listen carefully to you? … Q10 During your office visits before your surgery, did this surgeon spend enough time with you? … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q26 Did anyone in this surgeon’s office explain what to expect during your recovery period?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - the most important things that you look for
in a healthcare provider and the staff in his or her
office … about the things that are most
important to you, how do your provider and the staff
in his or her office … gone
well in your experiences in the last 12 months with
your provider and the staff in his or her office … to focus on any experiences in the
last 12 months with your provider and the staff in his
or her office … most recent visit used phone or video, how was the visit better or worse than in-person care
at the office