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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
January 01, 2010 - Care
6
Office Environment
Do your patients have any idea how chaotic the office really is? … If you could describe the office in one word, what would it be? … If your patients could describe the office in one word, what would it be? … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
Office Environment
On the surface … Care
9
Why Does Teamwork Matter in Office-Based Care?
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www.qualitymeasures.ahrq.gov/teamstepps/primarycare/index.html
February 01, 2015 - Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of primary care office-based … This Training ( PDF Version [ - 37.5 KB] )
Objectives of TeamSTEPPS Training for Primary Care Office-Based … 43.66 KB] )
Sample Agenda ( PDF Version [ - 29.7 KB] )
Thinking about Your Primary Care Office-Based … 33.85 KB] )
Creating A Handoff Checklist ( PDF Version [ - 35.67 KB] )
Slide Presentations
Office-Based
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www.qualitymeasures.ahrq.gov/teamstepps/dental/ts_dental02oppwon/dental02oppwon.html
July 01, 2018 - TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® Dental Module
Dental Office … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Trainer Course
Research/Evidence Base
TeamSTEPPS® Webinars
Dental Office … Successful Outcome Using TeamSTEPPS in the Dental Office [4 min., 21 sec.] … reviewed July 2018
Page originally created September 2012
Internet Citation: Dental Office
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/videos/ts_vig005b/vig005b.html
November 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
Physician's Office … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Trainer Course
Research/Evidence Base
TeamSTEPPS® Webinars
Physician's Office … Physician's Office: Successful Outcome Using TeamSTEPPS Techniques [6 min., 24 sec.] … November 2017
Page originally created September 2012
Internet Citation: Physician's Office
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/videos/ts_poddescript/DESC_script.html
November 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
Physician's Office … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Trainer Course
Research/Evidence Base
TeamSTEPPS® Webinars
Physician's Office … Physician's Office: DESC Script [1 min., 49 sec.] … November 2017
Page originally created September 2012
Internet Citation: Physician's Office
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
January 01, 2014 - And then we have an average of 29 completed surveys
per medical office. … So each of our medical office composites contains up to three or four items. … patient loads and the office work pace is not hectic. … And what we provide are statistics from the CHS Medical Office. … We placed it on the
SharePoint site, so that the office Champions or the office leaders can print those
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/video-debrief1.pdf
November 30, 2015 - Team STEPPS for Office-Based Care - Practice Facilitator Debrief Worksheet : Video 1: Team Structure … and Communication
TeamSTEPPS for Office-Based Care Video 1 Debrief Worksheet
Practice Facilitator … Debrief
Team STEPPS for Office-Based Care
Practice Facilitator Debrief Worksheet
Video 1: Team … Additional Notes
Team STEPPS for Office-Based Care
Practice Facilitator Debrief Worksheet
Video
-
www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/knowledge.html
December 01, 2015 - A patient comes into the office for a wellness visit, and Dr. … The _____ is always at the center of the office-based team.
Physician.
Practice Facilitator. … When should an office determine its readiness to undertake a TeamSTEPPS initiative? … TeamSTEPPS for Office-Based Care Knowledge Assessment—Answer Key
The table below presents the best … answer to each question and links each question to information in the TeamSTEPPS for Office-Based Care
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www.qualitymeasures.ahrq.gov/sops/about/faq/index.html
June 01, 2022 - What is considered a medical office? … A medical office could be located in a building containing multiple medical offices, but each office … Can any size medical office conduct the SOPS Medical Office Survey? … Office Database. … Medical Office Survey .
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - PowerPoint Presentation
for
Office-Based Care
Communication
TEAMSTEPPS 05.2
Mod 1 05.2 … Office
Let’s watch this office demonstrate proper team communication … your office team:
What do you think are the opportunities to improve communication in your office? … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
14
Front Office Scenario
For some … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS … ® for Office-Based Care
TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
The purpose of this survey … - 1
TeamSTEPPS® for Office-Based Care
Strongly Agree
Agree
Neutral
Disagree
Strongly … - 2
TeamSTEPPS® for Office-Based Care
Strongly Agree
Agree
Neutral
Disagree
Strongly … TeamSTEPPS for Office-Based Care TeamSTEPPS Teamwork Attitudes Questionnaire - 3
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/courseeval.html
December 01, 2015 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Review the role of the Practice Facilitator and the change team in introducing TeamSTEPPS in an office-based … Describe the AHRQ Medical Office Survey on Patient Safety Culture
1
2
3
5. … Describe the steps involved in implementing TeamSTEPPS in an office-based setting
1
2
3
2. … Comments:
Return to TeamSTEPPS for Office-Based Care Measurement Tools
-
www.qualitymeasures.ahrq.gov/sops/index.html
January 01, 2024 - Survey.
2024 Medical Office Database Report
New … results available for the Medical Office Survey. … Hospital
Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center … Hospital
Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center … SOPS Translation Information
Hospital SOPS Version 2.0 Translation Information
Medical Office
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Teaching and Coaching
TEAMSTEPPS 05.2
Mod 1 05.2 … Care
4
Example: An Issue of Time
Office-based care teams often face long hours made longer by lapses … Care
15
Coaching Competencies
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
21
Possible answer:
I saw that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
26
Possible answer:
I saw that
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story
for Office-Based … TeamSTEPPS for Office-Based Care Online is funded by AHRQ. … TeamSTEPPS for Office-Based Care
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
2
Rules of Engagement … TeamSTEPPS for Office-Based Care
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
3
Presenters
Maria … Smith, Ph.D., Director, Medical Staff Assistance Programs & TeamSTEPPS
TeamSTEPPS for Office-Based
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Mutual Support
TEAMSTEPPS 05.2
Mod 1 05.2 … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Task Assistance
Team members … I’ll have her office fax over the report.” … Medical Office
Let’s watch the third office demonstrate proper team mutual support … Office
Ask yourself:
Was mutual support demonstrated in this video?
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Q10 During your office visits before your surgery, did this surgeon spend enough time with you … Q12 During your office visits before your surgery, did this surgeon show respect for what you … Information To Help You Recover From Surgery
Q26 Did anyone in this surgeon's office explain … Q28 Did anyone in this surgeon's office give you easy to understand instructions about what to … and receptionists at this surgeon's office as helpful as you thought they should be?
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=asc
with medical question during regular office hours
Adult
Health Plan
Access … AC13
Patient contacted personal doctor's office with medical question … after regular office hours
Adult
Health Plan
Access … during regular office hours
Adult
Health Plan
Access … after regular office hours
Adult
Health Plan
Access
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=13&search_api_fulltext=&sort=desc
Interpreter services
P-IN4
Rating of interpreter at personal doctor's office … P-IN5
Patient used friend or family member as interpreter at personal doctor's office … Interpreter services
P-IN3
Interpreter at child's personal doctor's office … P-IN5
Respondent used friend or family member as interpreter at child's personal doctor's office … P-IN6
Respondent used child younger than 18 as interpreter at child's personal doctor's office
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - Did this provider’s office
give you all the instructions
you needed to use video for
this visit? … In the last 6 months, when
you contacted this provider’s
office during regular office
hours, how often … In the last 6 months, when
you contacted this provider’s
office during regular office
hours, how often … Did someone from this
provider’s office follow up to
give you those results? … Staff at
provider’s
office
21.