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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan.html
September 01, 2015 - Return to Contents
Slide 6: Describe the Targeted Office
Key Actions:
Describe the targeted office … area:
Office area name. … Name of targeted office area: _______________________
Size of office area: __________
Number of staff … AHRQ Medical Office Survey on Patient Safety Culture.
Office process and outcome measures. … Where: In the office.
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/classroom.html
December 01, 2018 - Care Version
TeamSTEPPS for Office-Based Care Classroom Course … Care Classroom Course
The TeamSTEPPS for Office-Based Care material is presented here as a classroom … Thinking About Your Office-Based Team (Participant Handout) ( PDF Version , 49.2 KB). … Poor Teamwork in a Medical Office Video . … 2018
Page originally created October 2015
Internet Citation: TeamSTEPPS for Office-Based
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/videos.html
November 01, 2018 - Care Training Videos
The TeamSTEPPS for Office-Based Care course includes a variety of training … show the Practice Facilitator at work using TeamSTEPPS and coaching tools effectively in a medical office … Poor Teamwork in a Office-Based Care Medical Office Video ( Download compressed video , 274.6 MB). … Return to TeamSTEPPS for Office-Based Care Index
Page last reviewed November … 2018
Page originally created October 2015
Internet Citation: TeamSTEPPS for Office-Based
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/tools.html
December 01, 2015 - TeamSTEPPS for Office-Based Care Course Evaluation Form ( PDF Version , 48.66 KB). … TeamSTEPPS for Office-Based Care Readiness Assessment ( PDF Version , 59.61 KB). … TeamSTEPPS for Office-Based Care Team Performance Observation Tool ( PDF Version , 27 KB). … TeamSTEPPS for Office-Based Care Teamwork Attitudes Questionnaire ( PDF Version , 76.88 KB). … TeamSTEPPS for Office-Based Care Knowledge Assessment ( PDF Version , 44.2 KB).
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
September 01, 2015 - Slide 13: Review of the Video Slide 14: Communication Exercise Slide 15: Front Office Scenario Slide … 16: Discussion: Front Office Scenario Slide 17: Tools & Strategies Summary
Slide 1: TeamSTEPPS Team … Team Strategies & Tools to Enhance Performance & Patient Safety for Office-Based Care Communication … Return to Contents
Slide 12: Communication in the Medical Office
Let's watch this office demonstrate … think are the opportunities to improve communication in your office?
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
February 01, 2016 - Care: Summary: Putting It All Together
TeamSTEPPS for Office-Based Care
Summary: Putting It All … Provides a service to office-based care settings by trained individual(s). … Generalists trained in office-based care improvement. … May work in one office or across many. … The boxes are captioned "Practice Facilitator", "Office Champion", "Change Team", and "Staff".
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www.monahrq.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
August 01, 2023 - Diagnostic Safety
Medical Office Value and Efficiency
Nursing Home Workplace Safety … The 21 supplemental items may be added to the Medical Office Survey, just before the Background Questions … Supplemental Item Set
Value and Efficiency Supplemental Item Set for the Medical Office Survey—English … Pilot Study Results
The Medical Office Value and Efficiency Supplemental Item Set was administered … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon.html
September 01, 2015 - Care: Situation Monitoring
Classroom Slides
Contents
Slide 1: TeamSTEPPS for Office-Based … Slide 6: Situation Monitoring Exercise Slide 7: Situation Monitoring Exercise Slide 8: Front Office … Return to Contents
Slide 5: Situation Monitoring in the Medical Office
Let’s watch the second office … Select to access the video: Situation Monitoring in the Primary Care Medical Office (Good Teamwork) … Return to Contents
Slide 7: Situation Monitoring Exercise
Think about your daily office routine
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module4/office_lead.html
September 01, 2015 - Care: Leading Teams
Classroom Slides
Contents
Slide 1: TeamSTEPPS for Office-Based Care: … Slide 12: Reflect and Apply to Your Office Slide 13: Front Office Scenario Slide 14: Leadership Slide … 15: References
Slide 1: TeamSTEPPS for Office-Based Care: Leading Teams
Images: The logos for … Images: Photo of staff working at computers in a doctor's office. … Select to access the video: Leadership in the Medical Office (Flash® video, 3 min., 49 sec.; 42 MB)
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module6/office_support.html
September 01, 2015 - Slide 22: Reflect and Apply to Your Office Slide 23: Front Office Scenario Slide 24: Mutual Support … Slide 1: TeamSTEPPS
TeamSTEPPS for Office-Based Care
Mutual Support
Return to Contents
Slide … I'll have her office fax over the report." … Return to Contents
Slide 21: Mutual Support in the Medical Office
Let's watch the third office … Select to access the video Mutual Support in the Medical Office (Flash® video, 4 min., 10 sec.; 46
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module2/office_structure.html
September 01, 2015 - Talk About Your Team Slide 4: Teamwork & the Care Team Slide 5: Example of Poorly Functioning Medical Office … Slide 7: Teamwork Strategies for Addressing Breakdowns
Slide 1: TeamSTEPPS
TeamSTEPPS for Office-Based … Return to Contents
Slide 5: Example of Poorly Functioning Medical Office Team
Let's watch four … Select to access the video: Poor Teamwork in the Primary Care Medical Office (Flash® video, 11 min. … Are these situations that you could see happening at your office?
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon-ig.html
September 01, 2015 - Care: Situation Monitoring
Instructor's Guide
Contents
TeamSTEPPS for Office-Based Care: … Scenario Shared Mental Model Situation Monitoring Tools
TeamSTEPPS for Office-Based Care: Situation … Return to Contents
Situation Monitoring Video
Say:
Let’s watch the second office demonstrate … Situation Monitoring in the Medical Office (Flash® video, 2 min., 26 sec.; 27 MB). … As with leadership, situation monitoring can be practiced by everyone within the office.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic
Surveys on Patient … Safety Culture (TM)
Findings from the 2020 Surveys on Patient Safety Culture (SOPS)
Medical Office … Database
The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's … The 2020 SOPS Medical Office Database includes data from:
1,475
Participating
medical offices
18,396 … on SOPS Medical Office Database submission:
https://www.ahrq.gov/sops/databases/medical-office/submission.html
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Team Structure
for
OFFICE-BASED CARE
Team Structure
® … Copies of Handouts
1
TeamSTEPPS | Office-Based Care
Team Structure
Slide ‹#›
1
Office-Based … Team Structure
SAY:
Is the medical office structured for success? … that facilitate the day to day operations of the medical office. … Are these situations that you could see happening in your office?
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Mutual Support
for
OFFICE-BASED CARE
Mutual Support
® … TeamSTEPPS | Office-Based Care
Mutual Support
Slide ‹#›
INTRODUCTION
SAY:
We will now talk about … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Mutual Support
TASK ASSISTANCE
SAY:
Teams are at risk … I’ll have her office fax over the report.” … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Mutual Support
FRONT OFFICE SCENARIO
SAY:
Now let’s
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Leading Teams
for
OFFICE-BASED CARE
Leading Teams
®
TeamSTEPPS … | Office-Based Care
Leading Teams
Slide ‹#›
INTRODUCTION
SAY:
Leadership is a critical component … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Leading Teams
LEADERSHIP
SAY:
Within the clinical team … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Leading Teams
BRIEFS
SAY:
Briefs, sometimes referred … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Leading Teams
12
FRONT OFFICE SCENARIO
SAY:
Now let
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon-ig.pptx
January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Situation Monitoring
for
OFFICE-BASED CARE
Situation Monitoring … ®
TeamSTEPPS | Office-Based Care
Situation Monitoring
Slide ‹#›
INTRODUCTION
SAY:
We … SAY:
Think about your own office team and daily routines in terms of situation monitoring. … TeamSTEPPS | Office-Based Care
Situation Monitoring
Slide ‹#›
‹#›
FRONT OFFICE SCENARIO
SAY:
Now … As with leadership, situation monitoring can be practiced by everyone within the office.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/evaluating.pdf
December 09, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet
Evaluating
TeamSTEPPS Exercise TeamSTEPPS® … Evaluating TeamSTEPPS for Office-Based Care Worksheet
SCENARIO
You have been asked to work with … You recently met
with office staff and recommended that the office adopt briefings prior to the office … opening and
after the office closes each day to ensure that patient followups improved. … TeamSTEPPS for Office-Based Care Evaluating TeamSTEPPS Worksheet
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/impworkbook.pdf
December 11, 2015 - TeamSTEPPS for Office-Based Care Implementation Workbook
TeamSTEPPS for
Office-Based Care
Implementation … TeamSTEPPS for Office-Based Care Implementation Workbook - 5
TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care Implementation Workbook - 7
TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care Implementation Workbook - 9
TeamSTEPPS® for Office-Based Care … ® for Office-Based Care
Step 7.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/knowledge.pdf
December 02, 2015 - TeamSTEPPS for Office-Based Care Knowledge Assessment
TeamSTEPPS® for Office-Based Care
TeamSTEPPS … Patient
TeamSTEPPS for Office-Based Care 1
TeamSTEPPS® for Office-Based Care
6. … ® for Office-Based Care
12. … Conflict resolution
TeamSTEPPS for Office-Based Care 3
TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care 4
TeamSTEPPS® for Office-Based Care
TeamSTEPPS for Office-Based