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  1. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan.html
    September 01, 2015 - Return to Contents Slide 6: Describe the Targeted Office Key Actions: Describe the targeted office … area: Office area name. … Name of targeted office area: _______________________ Size of office area: __________ Number of staff … AHRQ Medical Office Survey on Patient Safety Culture. Office process and outcome measures. … Where: In the office.
  2. www.monahrq.ahrq.gov/teamstepps/officebasedcare/classroom.html
    December 01, 2018 - Care Version TeamSTEPPS for Office-Based Care Classroom Course … Care Classroom Course The TeamSTEPPS for Office-Based Care material is presented here as a classroom … Thinking About Your Office-Based Team (Participant Handout)  (   PDF Version , 49.2 KB). … Poor Teamwork in a Medical Office Video . … 2018 Page originally created October 2015 Internet Citation: TeamSTEPPS for Office-Based
  3. www.monahrq.ahrq.gov/teamstepps/officebasedcare/videos.html
    November 01, 2018 - Care Training Videos The TeamSTEPPS for Office-Based Care course includes a variety of training … show the Practice Facilitator at work using TeamSTEPPS and coaching tools effectively in a medical office … Poor Teamwork in a Office-Based Care Medical Office Video ( Download compressed video , 274.6 MB). … Return to TeamSTEPPS for Office-Based Care Index Page last reviewed November … 2018 Page originally created October 2015 Internet Citation: TeamSTEPPS for Office-Based
  4. www.monahrq.ahrq.gov/teamstepps/officebasedcare/tools.html
    December 01, 2015 - TeamSTEPPS for Office-Based Care Course Evaluation Form  (   PDF Version , 48.66 KB). … TeamSTEPPS for Office-Based Care Readiness Assessment (   PDF Version , 59.61 KB). … TeamSTEPPS for Office-Based Care Team Performance Observation Tool (   PDF Version , 27 KB). … TeamSTEPPS for Office-Based Care Teamwork Attitudes Questionnaire (   PDF Version , 76.88 KB). … TeamSTEPPS for Office-Based Care Knowledge Assessment  (   PDF Version , 44.2 KB).
  5. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
    September 01, 2015 - Slide 13: Review of the Video Slide 14: Communication Exercise Slide 15: Front Office Scenario Slide … 16: Discussion: Front Office Scenario Slide 17: Tools & Strategies Summary Slide 1: TeamSTEPPS Team … Team Strategies & Tools to Enhance Performance & Patient Safety for Office-Based Care Communication … Return to Contents Slide 12: Communication in the Medical Office Let's watch this office demonstrate … think are the opportunities to improve communication in your office?
  6. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
    February 01, 2016 - Care: Summary: Putting It All Together TeamSTEPPS for Office-Based Care Summary: Putting It All … Provides a service to office-based care settings by trained individual(s). … Generalists trained in office-based care improvement. … May work in one office or across many. … The boxes are captioned "Practice Facilitator", "Office Champion", "Change Team", and "Staff".
  7. www.monahrq.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
    August 01, 2023 - Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety … The 21 supplemental items may be added to the Medical Office Survey, just before the Background Questions … Supplemental Item Set Value and Efficiency Supplemental Item Set for the Medical Office Survey—English … Pilot Study Results The Medical Office Value and Efficiency Supplemental Item Set was administered … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
  8. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon.html
    September 01, 2015 - Care: Situation Monitoring Classroom Slides Contents Slide 1: TeamSTEPPS for Office-Based … Slide 6: Situation Monitoring Exercise Slide 7: Situation Monitoring Exercise Slide 8: Front Office … Return to Contents Slide 5: Situation Monitoring in the Medical Office Let’s watch the second office … Select to access the video: Situation Monitoring in the Primary Care Medical Office (Good Teamwork) … Return to Contents Slide 7: Situation Monitoring Exercise Think about your daily office routine
  9. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module4/office_lead.html
    September 01, 2015 - Care: Leading Teams Classroom Slides Contents Slide 1: TeamSTEPPS for Office-Based Care: … Slide 12: Reflect and Apply to Your Office Slide 13: Front Office Scenario Slide 14: Leadership Slide … 15: References Slide 1: TeamSTEPPS for Office-Based Care: Leading Teams Images: The logos for … Images: Photo of staff working at computers in a doctor's office. … Select to access the video: Leadership in the Medical Office (Flash® video, 3 min., 49 sec.; 42 MB)
  10. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module6/office_support.html
    September 01, 2015 - Slide 22: Reflect and Apply to Your Office Slide 23: Front Office Scenario Slide 24: Mutual Support … Slide 1: TeamSTEPPS TeamSTEPPS for Office-Based Care Mutual Support Return to Contents Slide … I'll have her office fax over the report." … Return to Contents Slide 21: Mutual Support in the Medical Office Let's watch the third office … Select to access the video Mutual Support in the Medical Office (Flash® video, 4 min., 10 sec.; 46
  11. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module2/office_structure.html
    September 01, 2015 - Talk About Your Team Slide 4: Teamwork & the Care Team Slide 5: Example of Poorly Functioning Medical Office … Slide 7: Teamwork Strategies for Addressing Breakdowns Slide 1: TeamSTEPPS TeamSTEPPS for Office-Based … Return to Contents Slide 5: Example of Poorly Functioning Medical Office Team Let's watch four … Select to access the video: Poor Teamwork in the Primary Care Medical Office (Flash® video, 11 min. … Are these situations that you could see happening at your office?
  12. www.monahrq.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon-ig.html
    September 01, 2015 - Care: Situation Monitoring Instructor's Guide Contents TeamSTEPPS for Office-Based Care: … Scenario Shared Mental Model Situation Monitoring Tools TeamSTEPPS for Office-Based Care: Situation … Return to Contents Situation Monitoring Video Say: Let’s watch the second office demonstrate … Situation Monitoring in the Medical Office  (Flash® video, 2 min., 26 sec.; 27 MB). … As with leadership, situation monitoring can be practiced by everyone within the office
  13. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
    January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic Surveys on Patient … Safety Culture (TM) Findings from the 2020 Surveys on Patient Safety Culture (SOPS) Medical Office … Database The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's … The 2020 SOPS Medical Office Database includes data from: 1,475 Participating medical offices 18,396 … on SOPS Medical Office Database submission: https://www.ahrq.gov/sops/databases/medical-office/submission.html
  14. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Team Structure for OFFICE-BASED CARE Team Structure ® … Copies of Handouts 1 TeamSTEPPS | Office-Based Care Team Structure Slide ‹#› 1 Office-Based … Team Structure SAY: Is the medical office structured for success? … that facilitate the day to day operations of the medical office. … Are these situations that you could see happening in your office?
  15. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Mutual Support for OFFICE-BASED CARE Mutual Support ® … TeamSTEPPS | Office-Based Care Mutual Support Slide ‹#› INTRODUCTION SAY: We will now talk about … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Mutual Support TASK ASSISTANCE SAY: Teams are at risk … I’ll have her office fax over the report.” … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Mutual Support FRONT OFFICE SCENARIO SAY: Now let’s
  16. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Leading Teams for OFFICE-BASED CARE Leading Teams ® TeamSTEPPS … | Office-Based Care Leading Teams Slide ‹#› INTRODUCTION SAY: Leadership is a critical component … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Leading Teams LEADERSHIP SAY: Within the clinical team … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Leading Teams BRIEFS SAY: Briefs, sometimes referred … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Leading Teams 12 FRONT OFFICE SCENARIO SAY: Now let
  17. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon-ig.pptx
    January 20, 2006 - PRIMARY CARE OFFICE-BASED TEAMS Situation Monitoring for OFFICE-BASED CARE Situation Monitoring … ® TeamSTEPPS | Office-Based Care Situation Monitoring Slide ‹#› INTRODUCTION SAY: We … SAY: Think about your own office team and daily routines in terms of situation monitoring. … TeamSTEPPS | Office-Based Care Situation Monitoring Slide ‹#› ‹#› FRONT OFFICE SCENARIO SAY: Now … As with leadership, situation monitoring can be practiced by everyone within the office.
  18. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/evaluating.pdf
    December 09, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet Evaluating TeamSTEPPS Exercise TeamSTEPPS® … Evaluating TeamSTEPPS for Office-Based Care Worksheet SCENARIO You have been asked to work with … You recently met with office staff and recommended that the office adopt briefings prior to the office … opening and after the office closes each day to ensure that patient followups improved. … TeamSTEPPS for Office-Based Care Evaluating TeamSTEPPS Worksheet
  19. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/impworkbook.pdf
    December 11, 2015 - TeamSTEPPS for Office-Based Care Implementation Workbook TeamSTEPPS for Office-Based Care Implementation … TeamSTEPPS for Office-Based Care Implementation Workbook - 5 TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care Implementation Workbook - 7 TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care Implementation Workbook - 9 TeamSTEPPS® for Office-Based Care … ® for Office-Based Care Step 7.
  20. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/knowledge.pdf
    December 02, 2015 - TeamSTEPPS for Office-Based Care Knowledge Assessment TeamSTEPPS® for Office-Based Care TeamSTEPPS … Patient TeamSTEPPS for Office-Based Care 1 TeamSTEPPS® for Office-Based Care 6. … ® for Office-Based Care 12. … Conflict resolution TeamSTEPPS for Office-Based Care 3 TeamSTEPPS® for Office-Based Care … TeamSTEPPS for Office-Based Care 4 TeamSTEPPS® for Office-Based Care TeamSTEPPS for Office-Based

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