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  1. www.monahrq.ahrq.gov/news/newsroom/press-releases/national-advisory-meeting-july-14.html
    July 01, 2021 - Chesley, Jr., M.D., Director, Office of Extramural Research, Education, and Priority Populations, and … Director, Office of Minority Health; Jeffrey Brady, M.D., M.P.H., Director, Center for Quality Improvement … Contact: AHRQ Office of Communications karen.carp@ahrq.hhs.gov 301-427-1858
  2. www.monahrq.ahrq.gov/health-literacy/about/index.html
    January 01, 2024 - Healthfinder.gov Health Literacy  (Centers for Disease Control and Prevention) Health Literacy  (Office … Literacy (Indian Health Service)” Health Literacy Online: A Guide for Simplifying the User Experience (Office … Institutes of Health) Risk Communication  (Food and Drug Administration) Think Cultural Health  (Office
  3. www.monahrq.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
    February 01, 2024 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … IT Patient Safety Hospital Value and Efficiency Hospital Workplace Safety Medical Office … Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety
  4. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nc.pdf
    November 14, 2015 - We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … has good insights into the clinical operations of the practice, such as the lead clinician or an office … has good insights into the clinical operations of the practice, such as the lead clinician or an office … Front office staff Back office staff Office Manager Nurse Medical assistant Clinician (MD, DO, NP … staff: Off Back office staff: Off Office Manager: Off Nurse: Off Medical assistant: Off Clinician
  5. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/funaro-0914slides.pdf
    January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture 45 45 YUMA DISTRICT … and Regulatory Affairs 46 46 Yuma Clinic Background • Participate in the Hospital and Medical Office
  6. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part2-mw.pdf
    August 03, 2018 - MD, DO, NP, PA) b) Clinical staff (those providing direct patient care, e.g., RN, LPN, MA, CMA) c) Office … (Check all that apply) ☐ Front office staff ☐ ☐ ☐ ☐ ☐ ☐ ____________________________ Back … office staff Office manager Nurse Medical assistant Clinician (MD, DO, NP, PA) Other, … Off Million Hearts Cardiovascular Disease Risk Reduction Model: Off Other please specify_4: Off Office … staff: Off Front office staff: Off Question 31-Front office staff: Off
  7. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-6mon-post-intervention.pdf
    August 23, 2018 - We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … (Check all that apply) Front office staff……………… person_ consult_front_office …….. 1 = yes 2 = no Optional … item Back office staff………………….… person_ consult_back_office ….….. 1 = yes 2 = no Office manager………… … ________number of office staff FTE_offstaff Optional item Office staff (those supporting practice … : Off other: Off back office: Off office manager: Off nurse: Off MA: Off clinician: Off If personconsultother
  8. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
    August 01, 2010 - Courteous and Helpful Office Staff Helpful, Courteous, and Respectful Office Staff Courteous … and Helpful Office Staff (12-month version): The survey asked patients how often office staff were … Office staff The following labels were tested: • Courteous and Helpful Office Staff (rounds 1–3) … • Professional Office Staff (rounds 1–2) • Was the Office Staff Helpful, Courteous, and Respectful … (round 1) • Helpful, Courteous, and Respectful Office Staff (rounds 2–3) • Helpful Office Staff (
  9. www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/teamattitudes.html
    December 01, 2015 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … TeamSTEPPS® Webinars Teamwork Attitudes Questionnaire (T-TAQ) TeamSTEPPS® for Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Tools Page last
  10. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sfstrategies.pdf
    August 01, 2015 - Office Systems Inventory to Improve Asthma Care and Treatment in Primary Care Practices Practice name … Pellegrino, MS; Keith Robinson, MD; Stanley Weinberger, MD; Kelly Cowan, MD; University of Vermont. 23 Office … Collborative, the following are strategies that healthcare professionals and practices can use to improve office
  11. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/SOPS-De-IdentifiedResearchDatasets.pdf
    January 01, 2023 - Datasets Variable Type SOPS De-Identified Research Datasets Hospital 2.0 Hospital 1.0 Medical Office … respondent ID • De-identified hospital ID • De-identified respondent ID • De-identified medical office … index.html https://www.ahrq.gov/sops/surveys/hospital/index.html https://www.ahrq.gov/sops/surveys/medical-office
  12. www.monahrq.ahrq.gov/pqmp/implementation-qi/toolkit/asthma/qi-strategies.html
    July 01, 2021 - al. examined the effects of a one-year QI collaborative for primary care clinicians that focused on office … that was adapted, refer to the article entitled “ A primary care learning collaborative to improve office … Between meetings, clinicians conducted observations of office systems. … Differences in practice patterns between office personnel were identified as central to either wasteful … The improvement team integrated hypotheses, data, and office systems into meaningful process measures
  13. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_II.pdf
    August 27, 2014 - Performed: Face-to-Face Interaction" Union of: "Encounter, Performed: Preventive Care - Established Office … v4_Artifacts/DSFmeasure3_v4_HumanReadable.html#toc "Encounter, Performed: Preventive Care- Initial Office … Performed: Face-to-Face Interaction" Union of: "Encounter, Performed: Preventive Care - Established Office … Performed: Face-to-Face Interaction" Union of: "Encounter, Performed: Preventive Care - Established Office … )" "Encounter, Performed: Preventive Care- Initial Office Visit, 0 to 17" using "Preventive Care- Initial
  14. www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/obstool.html
    December 01, 2015 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based …   Overall Rating—Communication   Team Performance Rating   Return to TeamSTEPPS for Office-Based
  15. Coordination (pdf file)

    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
    January 01, 2012 - Almost 50 percent of patients who called during regular office hours reported that they didn’t always … An EHR is just a wonderful mechanism to facilitate those office space systems for getting test results … out to people, for standardizing office procedures, for bringing in information from other physicians … But even without an EHR, thinking about how to establish those office systems for facilitating care … It’s really sort of collecting those other data points from the folks who are working in the office and
  16. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-136-section-2-tables-1-3.pdf
    August 01, 2018 - Care Visits CAP-A: Codes to Identify Ambulatory or Preventive Care Visits Description CPT HCPCS Office … , 99420, 99429 G0438, G0439 AAP-A: Codes to Identify Preventive / Ambulatory Health Services Office
  17. www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - physician practices and medical groups because they address aspects of care that happen in the doctor's office … receiving timely care and information), communication between providers and patients, interactions with office … Communicate with Patients How Well Providers Communicate (9 & 12) How Well Providers Communicate Office … Staff Helpful, Courteous, and Respectful Office Staff Courteous and Helpful Office Staff (9 & 12 … ) Courteous and Helpful Office Staff Coordination of care Providers' Use of Information to Coordinate
  18. www.monahrq.ahrq.gov/patient-safety/settings/ambulatory/index.html
    July 01, 2022 - Patient Safety and Quality Improvement can increase the reliability of the testing process in your office … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices … TeamSTEPPS ® for Office-Based Care is a core curriculum initially developed for use in hospitals and
  19. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - clear and comprehensive description of their experiences with their health care providers and medical office … are the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 6 months with your provider and the staff in his or her office … The CAHPS team does not currently recommend in-office administration of the CAHPS Clinician & Group
  20. www.monahrq.ahrq.gov/cpi/centers/oerep/fchesley-bio.html
    November 01, 2022 - Director, Office of Extramural Research, Education, and Priority Populations (OEREP) and Director, Offices … Serves as the AHRQ Regulatory Policy Office.

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