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  1. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - Q4 Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions … Q9 During your office visits before your surgery, did this surgeon listen carefully to you? … Q10 During your office visits before your surgery, did this surgeon spend enough time with you? … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q26 Did anyone in this surgeon’s office explain what to expect during your recovery period?
  2. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 12 months with your provider and the staff in his or her office … to focus on any experiences in the last 12 months with your provider and the staff in his or her office … most recent visit used phone or video, how was the visit better or worse than in-person care at the office
  3. www.monahrq.ahrq.gov/sops/surveys/index.html
    January 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … Medical Office Survey . Nursing Home Survey . Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set SOPS Hospital Survey  SOPS Medical Office Survey  SOPS Nursing Home
  4. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
    December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team I THINKING … Directions:: Take 2 or 3 minutes to respond to the torlowing questions about your own pimary care office-based
  5. www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
    December 01, 2015 - Care Is your practice or medical office ready for TeamSTEPPS ® ? … Do you have buy-in of the practice's office manager/administrator regarding TeamSTEPPS implementation … ____ Yes   ____ No In the medical office setting, the full endorsement of the office manager/administrator … In many cases, the office manager/administrator is in a prime position to act as a key advocate for, … Return to TeamSTEPPS for Office-Based Care Measurement Tools Page last
  6. www.monahrq.ahrq.gov/patient-safety/patients-families/index.html
    June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff For Patients and Families in the Hospital For Medical Office Staff For Patients … and Families in the Medical Office For Long-Term Care Facility Staff For Ambulatory Surgery Center … For Medical Office Staff Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office Waiting Room Video This video features patients and
  7. www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
    December 01, 2015 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … ® Webinars Teamwork Perceptions Questionnaire (T-TPQ) TeamSTEPPS® for Office-Based … Staff within my office share information that enables timely decision making by the direct patient care … Return to TeamSTEPPS for Office-Based Care Measurement Tools Page last
  8. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/letter-emergency-contact.docx
    May 12, 2022 - ________________________________________________________ Home Telephone: ________________________ Office … ________________________________________________________ Home Telephone: ________________________ Office … ________________________________________________________ Home Telephone: ________________________ Office
  9. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office of Management … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office … health providers sometimes or never listened carefully to them Core Adults who had a doctor’s office … Core Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a doctor’s office … or clinic visit in the last 12 months Core Adults who had a doctor’s office or clinic visit in the
  10. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
    January 01, 2014 - • Support for patient self-management • Did anyone in this provider’s office talk with you about specific … • Did anyone in this provider’s office ask you if there are things that make it hard for you to take … • Care for mental health • Did you and anyone in this provider’s office talk about things in your life … • Did you and anyone in this provider’s office talk about a personal problem, family problem, alcohol … Measuring Implementation And Contextual Factors • Implementation: Office visit frequency ► CG-CAHPS
  11. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … Revised Safer Dx Instrument , to help identify/measure diagnostic errors through case reviews • VA Office
  12. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module5.pptx
    January 01, 1995 - FileNewTemplate Module 5: Situation Monitoring Office-Based Care Online Course Welcome to Welcome … to the TeamSTEPPS for Office-Based Care Online Course. … You can also visit the AHRQ TeamSTEPPS website to access the entire TeamSTEPPS for Office-Based Care … Think about your own office team and daily routines in terms of situation monitoring. … As with leadership, situation monitoring can be practiced by everyone within the office.
  13. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-2-attachment-6.pdf
    January 17, 2017 - Patients should have an assessment code (see Table 2 for list of assessment codes) at the office visit … Claims Data Specification Example Table 1: Evaluation and Management Codes Description CPT Codes Office … questionnaires), each 15 minutes face-to-face with the patient; initial assessment 96150- 96155 Office … Counseling and/or coordination 99201- 99205 Office or other outpatient visit for the evaluation and
  14. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson3.pdf
    November 30, 2015 - Practice Facilitator Agenda - Lesson 3: Mutual Support and Implementation TeamSTEPPS ® for Office-Based … Care TeamSTEPPS for Office-Based Care Lesson 3: Practice Facilitator Agenda Practice Facilitator …  What strategies does your team suggest to address barriers to mutual support within your office?
  15. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
    January 01, 2008 - FileNewTemplate Module 3: Communication Office-Based Care Online Course Welcome to Welcome to the … TeamSTEPPS for Office-Based Care Online Course. … You can also visit the AHRQ TeamSTEPPS website to access the entire TeamSTEPPS for Office-Based Care … Then you can develop a handoff checklist based upon needs of your particular office. … communication in your office?
  16. www.monahrq.ahrq.gov/sops/about/index.html
    November 01, 2023 - patient safety culture in the following settings: Hospital Survey on Patient Safety Culture Medical Office … Efficiency Supplemental Item Set for the Hospital Survey Supplemental Item Sets for the SOPS Medical Office … Survey Diagnostic Safety Supplemental Item Set for the Medical Office Survey Value and Efficiency … Supplemental Item Set for the Medical Office Survey Supplemental Item Set for the SOPS Nursing Home
  17. Practice Survey (pdf file)

    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-ny.pdf
    August 23, 2018 - those providing direct patient care, e.g., RN, LPN, MA, CMA) (combined Clinical staff FTE) Number of office … (number of office staff) Combined FTE for office staff (those supporting practice operations and NOT … (combined office staff FTE) Number of psychologists (number of Psychologists) Combined psychologists … staff Back office staff Office manager Nurse Medical assistant Clinician (MD, DO, NP, PA) … staff: Combined FTE for office staff: Number of psychologists: Combined psychologists FTE:
  18. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - • Helpful, Courteous, and Respectful Office Staff. • Patients’ Rating of the Provider. … Improving Service From Office Staff After reviewing the initial results of the 12- Month Survey, Dean … Clinic took a closer look at the “Helpful, Courteous, and Respectful Office Staff” composite measure … As a result, Dean Clinic’s performance on the office staff measure increased from 79 percent in 2011 … Helpfulness of office staff; and 3. Courteousness and respectfulness of office staff.
  19. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-demographics.pdf
    August 22, 2018 - We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … (Check all that apply) Front office staff ……………………. person_ consult_front_office …….. 1 = yes 2 = no … Back office staff ………………….… person_ consult_back_office ….….. 1 = yes 2 = no Office manager ……… … staff FTE_offstaff Collaboratively determined core item Office staff (those supporting practice … Consultation: Off Back Office Consultation: Off Office Manager Consultation: Off Nurse: Off MA:
  20. www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
    March 03, 2020 - organizational culture supports patient safety Hospital Version 1.0 and 2.0 Nursing Home Medical Office … health IT affects patient safety 18 In Process Diagnostic Safety Supplemental Items (Medical Office … Optional Supplemental Items Optional Supplemental Items Diagnostic Safety Supplemental Items (Medical Office

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