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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Q4 Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions … Q9 During your office visits before your surgery, did this surgeon listen carefully to you? … Q10 During your office visits before your surgery, did this surgeon spend enough time with you? … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q26 Did anyone in this surgeon’s office explain what to expect during your recovery period?
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - the most important things that you look for
in a healthcare provider and the staff in his or her
office … about the things that are most
important to you, how do your provider and the staff
in his or her office … gone
well in your experiences in the last 12 months with
your provider and the staff in his or her office … to focus on any experiences in the
last 12 months with your provider and the staff in his
or her office … most recent visit used phone or video, how was the visit better or worse than in-person care
at the office
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www.monahrq.ahrq.gov/sops/surveys/index.html
January 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … Medical Office Survey .
Nursing Home Survey .
Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set
SOPS Hospital Survey
SOPS Medical Office Survey
SOPS Nursing Home
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team
I THINKING … Directions:: Take 2 or 3 minutes to respond to the torlowing questions about your own pimary care
office-based
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
December 01, 2015 - Care
Is your practice or medical office ready for TeamSTEPPS ® ? … Do you have buy-in of the practice's office manager/administrator regarding TeamSTEPPS implementation … ____ Yes ____ No
In the medical office setting, the full endorsement of the office manager/administrator … In many cases, the office manager/administrator is in a prime position to act as a key advocate for, … Return to TeamSTEPPS for Office-Based Care Measurement Tools
Page last
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www.monahrq.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff
For Patients and Families in the Hospital
For Medical Office Staff
For Patients … and Families in the Medical Office
For Long-Term Care Facility Staff
For Ambulatory Surgery Center … For Medical Office Staff
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office
Waiting Room Video
This video features patients and
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
December 01, 2015 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … ® Webinars
Teamwork Perceptions Questionnaire (T-TPQ)
TeamSTEPPS® for Office-Based … Staff within my office share information that enables timely decision making by the direct patient care … Return to TeamSTEPPS for Office-Based Care Measurement Tools
Page last
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/letter-emergency-contact.docx
May 12, 2022 - ________________________________________________________
Home Telephone: ________________________ Office … ________________________________________________________
Home Telephone: ________________________ Office … ________________________________________________________
Home Telephone: ________________________ Office
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office
of Management … CAHPS composite measure (adults and children)—This measure identified people who had a
doctor’s office … health
providers sometimes or never listened carefully to them
Core
Adults who had a doctor’s office … Core
Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a
doctor’s office … or clinic visit in the last 12 months
Core
Adults who had a doctor’s office or clinic visit in the
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
January 01, 2014 - • Support for patient self-management
• Did anyone in this provider’s office talk with you about specific … • Did anyone in this provider’s office ask you if there are things that make it hard for you to take … • Care for mental health
• Did you and anyone in this provider’s office talk about things in your life … • Did you and anyone in this provider’s office talk about a personal problem, family problem, alcohol … Measuring Implementation And
Contextual Factors
• Implementation: Office visit frequency
► CG-CAHPS
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
November 15, 2019 - Institutes of Health/Clinical Center
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … Revised Safer Dx
Instrument , to help identify/measure diagnostic errors through case
reviews
• VA Office
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module5.pptx
January 01, 1995 - FileNewTemplate
Module 5: Situation Monitoring
Office-Based Care Online Course
Welcome to
Welcome … to the TeamSTEPPS for Office-Based Care Online Course. … You can also visit the AHRQ TeamSTEPPS website to access the entire TeamSTEPPS for Office-Based Care … Think about your own office team and daily routines in terms of situation monitoring. … As with leadership, situation monitoring can be practiced by everyone within the office.
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-2-attachment-6.pdf
January 17, 2017 - Patients should have an
assessment code (see Table 2 for list of assessment codes) at the office visit … Claims Data Specification Example
Table 1: Evaluation and Management Codes
Description CPT Codes
Office … questionnaires), each 15 minutes face-to-face with the
patient; initial assessment
96150-
96155
Office … Counseling and/or coordination
99201-
99205
Office or other outpatient visit for the evaluation and
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson3.pdf
November 30, 2015 - Practice Facilitator Agenda - Lesson 3: Mutual Support and Implementation
TeamSTEPPS
®
for Office-Based … Care
TeamSTEPPS for Office-Based Care Lesson 3: Practice Facilitator Agenda
Practice Facilitator … What strategies does your team suggest to address barriers to mutual support within your
office?
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
January 01, 2008 - FileNewTemplate
Module 3: Communication
Office-Based Care Online Course
Welcome to
Welcome to the … TeamSTEPPS for Office-Based Care Online Course. … You can also visit the AHRQ TeamSTEPPS website to access the entire TeamSTEPPS for Office-Based Care … Then you can develop a handoff checklist based upon needs of your particular office. … communication in your office?
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www.monahrq.ahrq.gov/sops/about/index.html
November 01, 2023 - patient safety culture in the following settings:
Hospital Survey on Patient Safety Culture
Medical Office … Efficiency Supplemental Item Set for the Hospital Survey
Supplemental Item Sets for the SOPS Medical Office … Survey
Diagnostic Safety Supplemental Item Set for the Medical Office Survey
Value and Efficiency … Supplemental Item Set for the Medical Office Survey
Supplemental Item Set for the SOPS Nursing Home
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-ny.pdf
August 23, 2018 - those providing
direct patient care, e.g., RN, LPN, MA, CMA) (combined Clinical staff FTE)
Number of office … (number of office staff)
Combined FTE for office staff (those supporting
practice operations and NOT … (combined office staff FTE)
Number of psychologists
(number of Psychologists)
Combined psychologists … staff
Back office staff
Office manager
Nurse
Medical assistant
Clinician (MD, DO, NP, PA) … staff:
Combined FTE for office staff:
Number of psychologists:
Combined psychologists FTE:
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - • Helpful, Courteous, and Respectful Office
Staff.
• Patients’ Rating of the Provider. … Improving Service From Office Staff
After reviewing the initial results of the 12-
Month Survey, Dean … Clinic took a closer look at
the “Helpful, Courteous, and Respectful Office
Staff” composite measure … As a result, Dean Clinic’s
performance on the office staff measure
increased from 79 percent in 2011 … Helpfulness of office staff; and
3. Courteousness and respectfulness of office
staff.
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-demographics.pdf
August 22, 2018 - We suggest you designate an Office Manager or a Lead Clinician to complete this survey. … (Check all that apply)
Front office staff ……………………. person_ consult_front_office …….. 1 = yes 2 = no … Back office staff ………………….… person_ consult_back_office ….….. 1 = yes 2 = no
Office manager ……… … staff
FTE_offstaff
Collaboratively
determined core item
Office staff (those supporting practice … Consultation: Off
Back Office Consultation: Off
Office Manager Consultation: Off
Nurse: Off
MA:
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
March 03, 2020 - organizational culture supports patient safety
Hospital
Version
1.0 and 2.0
Nursing
Home
Medical
Office … health IT affects patient safety
18
In
Process
Diagnostic Safety Supplemental Items
(Medical Office … Optional Supplemental Items
Optional Supplemental Items
Diagnostic Safety Supplemental Items (Medical Office