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www.monahrq.ahrq.gov/cpi/centers/index.html
September 01, 2023 - Office of the Director
Robert Otto Valdez, Ph.D., M.H.S.A. … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx
March 01, 2010 - TeamSTEPPS for Office-Based Care Online Course. … If you could describe the office in one word, what would it be? … The general public experiences the office from the perspective of one patient at a time, while office-based … The work of an office-based team does not follow a linear process. … If you could describe the medical office in one word, what would it be?
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - Think about the testing process in your office. … the
greatest risks in your office … “best” office system. … The leadership (e.g.,medical director, office manager, head nurse, or other leader)
at this office demonstrates … All staff in this office work as a team.
4.
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson1.html
November 01, 2015 - Primary Care Office Environment Discussion
How does your team describe the primary care office environment … What does your team describe as a typical day at the office? … What does your team think a patient’s typical visit to the primary care medical office is like? … Are any of the situations observed in the video situations that could happen in your office? … Return to TeamSTEPPS for Office-Based Care Online Course
Page last reviewed
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-sorrarev.pdf
February 01, 2018 - organizational culture supports patient safety
12
Hospital
(2004)
Nursing
Home
(2008)
Medical
Office … In our unit/office, we are working to improve
patient flow.
3. … [Hospital]
The owners, managing partners, or leadership of my
medical office…[Medical Office]
1. … Provide us with reports on our unit/office
performance.
3. … I looked at visual displays or graphs to see how well my
unit/office was performing
5,6.
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www.monahrq.ahrq.gov/policymakers/chipra/overview/background/appendix-a4.html
December 01, 2009 - for Healthcare Research and Quality (AHRQ)
Richard Kronick
Director
Francis Chesley
Director, Office … , Quality Improvement Group
jean.moodywilliams@cms.hhs.gov
Barry Straube
Chief Medical Officer, Office … of Clinical Standards and Quality
barry.straube@cms.hhs.gov
Office of the Assistant Secretary for … Medical Advisor, Center for Quality
dwillis-fillinger@hrsa.gov
Jennifer Burks
Senior Policy Analyst, Office … of the Administrator
Office of Planning and Evaluation
rcrump@hrsa.gov
Indian Health Service (IHS
-
www.monahrq.ahrq.gov/cpi/about/organization/index.html
January 01, 2024 - Financing, Access and Cost Trends (CFACT)
Center for Quality Improvement and Patient Safety (CQuIPS)
Office … of the Director (OD)
Office of Communications (OC)
Office of Extramural Research, Education and … Priority Populations (OEREP)
Office of Management Services (OMS)
AHRQ Key Contacts
Biographies:
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - In the last 6 months, did you contact this
provider’s office to get an appointment for
an illness, … In the last 6 months, when you contacted
this provider’s office to get an appointment
for care you … In the last 6 months, did you contact this
provider’s office with a medical question
during regular … office hours? … In the last 6 months, when you contacted
this provider’s office during regular office
hours, how often
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www.monahrq.ahrq.gov/sops/events/webinars/value-efficiency.html
October 01, 2018 - Databases, you need to administer the supplemental items with one of the SOPS surveys (Hospital or Medical Office … Results From the 2014 Pilot Study of the Value and Efficiency Supplemental Items (PDF, 1.4 MB)
Medical Office … Survey on Patient Safety Culture
Value and Efficiency Supplemental Items for the Medical Office Survey … Medical Office: Results From the 2014 Pilot Study of the Value and Efficiency Supplemental Items
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson2.html
November 01, 2015 - to share their briefing checklists, and collaborate to come up with a checklist that works for your office … Are any of the situations observed in the video situations that could happen in your office? … What strategies does your team suggest to address leadership breakdowns within your office? … What strategies does your team suggest to overcome barriers to situation monitoring within your office … Return to TeamSTEPPS for Office-Based Care Online Course
Page last reviewed
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
March 09, 2018 - Another provider
from a different
office/clinic
2. … A clerk or receptionist in
the main provider’s office
4. … A care coordinator in the
main provider’s office
5. … A social worker in the
main provider’s office
6. … s office helped
you?
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing
1
1
Upcoming … Comparative Database
• What is the Medical Office SOPS Comparative
Database? … of patient safety culture
improvement
o Participating medical offices will receive a free medical office
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www.monahrq.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
September 01, 2023 - AHRQ Key Contacts
AHRQ Key Contacts
Offices and Centers
Office … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
September 01, 2015 - Course
Research/Evidence Base
TeamSTEPPS® Webinars
TeamSTEPPS for Office-Based … Say:
Welcome to the Change Management module in TeamSTEPPS for Office-Based Care. … Especially in larger organizations, a Change Team should be in place in each office. … September 2015
Page originally created September 2015
Internet Citation: TeamSTEPPS for Office-Based
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson2.pdf
November 30, 2015 - Practice Facilitator Agenda - Lesson 2: Leading Teams and Situation Monitoring
TeamSTEPPS
®
for Office-Based … Care
TeamSTEPPS for Office-Based Care Lesson 2: Practice Facilitator Agenda
Practice Facilitator … to share their briefing checklists, and collaborate to come up with a
checklist that works for your office … Are any of the situations observed in the video situations that could happen in your office? … What strategies does your team suggest to address leadership breakdowns within your office?
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
September 01, 2023 - AHRQ Organizational Chart
Office of Extramural Research,
Education and Priority Populations
Francis … Department of Health and Human Services
Agency for Healthcare Research and Quality
Office of Communications … for disseminating the results of Agency activities with the
goal of changing audience behavior
Office … the quality and safety of our health care
system through research and implementation of evidence
Office
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www.monahrq.ahrq.gov/cpi/about/organization/orgchart/organizational-chart.html
September 01, 2023 - Organization Chart
AHRQ Key Contacts
AHRQ Organization Chart
Office … Sessums, J.D., M.D., Chief Medical Officer
Office of Extramural Research, Education and Priority Populations … Office of Communications
Howard E. … Office of Management Services
Jeffrey "Jay" Toven, Director
Directs and coordinates Agency-wide program
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/handouts/checklist.html
November 01, 2015 - If your medical team members are present, form a group of your medical office team members and develop … a handoff checklist based on the needs of your particular medical office. … ________________________________________________________________________
Return to TeamSTEPPS for Office-Based
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www.monahrq.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
February 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Evidence Base
TeamSTEPPS® Webinars
Communication
Good Teamwork in Office-Based
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
December 09, 2015 - TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool
TeamSTEPPS® for Office-Based … communication
Comments:
Overall Rating – Communication
TEAM PERFORMANCE RATING
TeamSTEPPS for Office-Based