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61. Poor Teamwork in the Medical Office | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/bad_combination/index.html
    February 01, 2017 - Research/Evidence Base TeamSTEPPS® Webinars Poor Teamwork in the Medical Office … Poor Teamwork in the Medical Office [11 min 57 sec] YouTube embedded video: https://www.youtube-nocookie.com … Page originally created October 2015 Internet Citation: Poor Teamwork in the Medical Office

62. FileNewTemplate
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module2.pptx
    March 07, 2019 - FileNewTemplate Module 2: Team Structure Office-Based Care Online Course Welcome to Welcome to … the TeamSTEPPS for Office-Based Care Online Course. … Team Structure ‹#› 4 Is your office structured for success? … that facilitate the day-to-day operations of the medical office. … This illustration lists some of the challenges faced by the office-based team.

63. SITUATION MONITORING
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt-ig.pptx
    January 20, 2006 - SITUATION MONITORING for OFFICE-BASED CARE Measurement ® TeamSTEPPS | Office-Based Care … for Office-Based Care Knowledge Test (Knowledge), Team Performance Observation Tool for Office-Based … Questionnaire (T-TPQ) for Office-Based Care (Skills), and the AHRQ Medical Office Survey on Patient … TeamSTEPPS | Office-Based Care Slide ‹#› Measurement LEARNING: TEAMSTEPPS FOR OFFICE-BASED CARE … the office opening and after the office closes each day to ensure that patient followups improve.

64. Slide 1
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Summary: Putting It All Together TEAMSTEPPS 05.2 … care setting ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 2 TeamSTEPPS Core … Provides a service to office-based care settings by trained individual(s) Uses a range of approaches … Generalists trained in office-based care improvement Competencies in many areas: Quality improvement … the video to see the beginning of a TeamSTEPPS journey at one office

65. Slide 1
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Implementation Planning TEAMSTEPPS 05.2 Mod 1 … Care Describe the Targeted Office Name of targeted office area: Size of office area: Number of staff … within office area: Physicians: Nurses: Other: Key Actions: Describe the targeted office area Office … Key Actions: Review office performance and safety data Incident reports AHRQ Medical Office Survey on … Patient Safety Culture Office process and outcome measures Review RCAs and/or FMEAs Ask office staff

66. TeamSTEPPS for Office-Based Care: Teaching and Coaching | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module8/office_teach-ig.html
    September 01, 2015 - Say: : We’ll now see how to introduce a 100-level solution to address the problem at hand in the office … Do you think that you’d consider these to be 100-level skills in your office environment? … Within the office-based care setting, coaches are valuable team members who help guide the practice and … It may also lead to answers that point to issues with the broader culture of the office and concerns … Coaches should be members of each specific team in the office.

67. Slide 1
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
    January 01, 2010 - Care 6 Office Environment Do your patients have any idea how chaotic the office really is? … If you could describe the office in one word, what would it be? … If your patients could describe the office in one word, what would it be? … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 7 Office Environment On the surface … Care 9 Why Does Teamwork Matter in Office-Based Care?

68. TeamSTEPPS Primary Care Version | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/primarycare/index.html
    February 01, 2015 - Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of primary care office-based … This Training ( PDF Version [ - 37.5 KB] ) Objectives of TeamSTEPPS Training for Primary Care Office-Based … 43.66 KB] ) Sample Agenda ( PDF Version [ - 29.7 KB] ) Thinking about Your Primary Care Office-Based … 33.85 KB] ) Creating A Handoff Checklist ( PDF Version [ - 35.67 KB] ) Slide Presentations Office-Based

69. Team STEPPS for Office-Based Care - Practice Facilitator Debrief Worksheet : Video 1: Team Structure and Communication (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/video-debrief1.pdf
    November 30, 2015 - Team STEPPS for Office-Based Care - Practice Facilitator Debrief Worksheet : Video 1: Team Structure … and Communication TeamSTEPPS for Office-Based Care Video 1 Debrief Worksheet Practice Facilitator … Debrief Team STEPPS for Office-Based Care Practice Facilitator Debrief Worksheet Video 1: Team … Additional Notes Team STEPPS for Office-Based Care Practice Facilitator Debrief Worksheet Video

70. TeamSTEPPS for Office-Based Care Knowledge Assessment | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/handouts/knowledge.html
    December 01, 2015 - A patient comes into the office for a wellness visit, and Dr. … The _____ is always at the center of the office-based team. Physician. Practice Facilitator. … When should an office determine its readiness to undertake a TeamSTEPPS initiative? … TeamSTEPPS for Office-Based Care Knowledge Assessment—Answer Key The table below presents the best … answer to each question and links each question to information in the TeamSTEPPS for Office-Based Care

71. PowerPoint Presentation
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
    December 01, 2005 - PowerPoint Presentation for Office-Based Care Communication TEAMSTEPPS 05.2 Mod 1 05.2 … Office Let’s watch this office demonstrate proper team communication … your office team: What do you think are the opportunities to improve communication in your office? … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 14 Front Office Scenario For some … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 15 Discussion: Front Office

72. TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
    December 09, 2015 - TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) TeamSTEPPS … ® for Office-Based Care TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) The purpose of this survey … - 1 TeamSTEPPS® for Office-Based Care Strongly Agree Agree Neutral Disagree Strongly … - 2 TeamSTEPPS® for Office-Based Care Strongly Agree Agree Neutral Disagree Strongly … TeamSTEPPS for Office-Based Care TeamSTEPPS Teamwork Attitudes Questionnaire - 3

73. Course Evaluation | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/handouts/courseeval.html
    December 01, 2015 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Review the role of the Practice Facilitator and the change team in introducing TeamSTEPPS in an office-based … Describe the AHRQ Medical Office Survey on Patient Safety Culture 1 2 3    5. … Describe the steps involved in implementing TeamSTEPPS in an office-based setting 1 2 3    2. … Comments:   Return to TeamSTEPPS for Office-Based Care Measurement Tools

74. Slide 1
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Teaching and Coaching TEAMSTEPPS 05.2 Mod 1 05.2 … Care 4 Example: An Issue of Time Office-based care teams often face long hours made longer by lapses … Care 15 Coaching Competencies ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 21 Possible answer: I saw that … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 26 Possible answer: I saw that

75. PowerPoint Presentation
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
    January 20, 2006 - PowerPoint Presentation for Office-Based Care Mutual Support TEAMSTEPPS 05.2 Mod 1 05.2 … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 2 Task Assistance Team members … I’ll have her office fax over the report.” … Medical Office Let’s watch the third office demonstrate proper team mutual support … Office Ask yourself: Was mutual support demonstrated in this video?

76. CAHPS Surgical Care Survey Measures | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
    April 01, 2018 - Q10        During your office visits before your surgery, did this surgeon spend enough time with you … Q12        During your office visits before your surgery, did this surgeon show respect for what you … Information To Help You Recover From Surgery Q26        Did anyone in this surgeon's office explain … Q28        Did anyone in this surgeon's office give you easy to understand instructions about what to … and receptionists at this surgeon's office as helpful as you thought they should be?

77. Improving Your Laboratory Testing Process | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
    January 01, 2018 - The tools in this step-by-step guide can increase the reliability of the testing process in your office … This step-by-step guide can help you increase the reliability of the testing process in your office. … The tools will help you examine how tests are managed in your office, from the moment tests are ordered … Use of the Guide This guide (PDF, 4.48 MB) tells you how to: Assess your office testing process, … guide to improve the usability, practicality, and usefulness of a 2013 AHRQ toolkit, Improving Your Office

78. SITUATION MONITORING
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro-ig.pptx
    January 20, 2006 - SITUATION MONITORING for OFFICE-BASED CARE Introduction ® TeamSTEPPS | Office-Based … TeamSTEPPS for Office-Based Care tailors to the office-based setting the evidence base and many lessons … OFFICE-BASED CARE ENVIRONMENT SAY: This picture represents a moment in the life of the office-based … The general public experiences the office from the perspective of one patient at a time, while office-based … TeamSTEPPS | Office-Based Care Introduction Slide ‹#› ‹#› OFFICE-BASED CARE ENVIRONMENT SAY: On

79. TeamSTEPPS for Office-Based Care: Mutual Support | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
    September 01, 2015 - There is no report in the chart; I will have her office fax over the report ." … I'll have her office fax over the report ." … Return to Contents Mutual Support Exercise Say: Take a few minutes and think about your office … Return to Contents Front Office Scenario Say: Now let's look at the following scenario and see … how mutual support can be demonstrated in the nonclinical aspects of the office team.

80. Leadership | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/2_leadership_good/index.html
    February 01, 2017 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Base TeamSTEPPS® Webinars Leadership Good Teamwork in the Medical Office … Leadership in Office-Based Care (Good Teamwork) [3 min 49 sec] YouTube embedded video: https://www.youtube-nocookie.com