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101. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/policymakers/chipra/overview/background/appendix-a4.html
     December 01, 2009 - for Healthcare Research and Quality (AHRQ) Richard Kronick Director Francis Chesley Director, Office … , Quality Improvement Group jean.moodywilliams@cms.hhs.gov Barry Straube Chief Medical Officer, Office … of Clinical Standards and Quality barry.straube@cms.hhs.gov Office of the Assistant Secretary for … Medical Advisor, Center for Quality dwillis-fillinger@hrsa.gov Jennifer Burks Senior Policy Analyst, Office … of the Administrator Office of Planning and Evaluation rcrump@hrsa.gov Indian Health Service (IHS

102. Organization & Contacts | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cpi/about/organization/index.html
     January 01, 2024 - Financing, Access and Cost Trends (CFACT) Center for Quality Improvement and Patient Safety (CQuIPS) Office … of the Director (OD) Office of Communications (OC) Office of Extramural Research, Education and … Priority Populations (OEREP) Office of Management Services (OMS) AHRQ Key Contacts Biographies:

103. Webcast: New AHRQ SOPS Value and Efficiency Supplemental Items | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/events/webinars/value-efficiency.html
     October 01, 2018 - Databases, you need to administer the supplemental items with one of the SOPS surveys (Hospital or Medical Office … Results From the 2014 Pilot Study of the Value and Efficiency Supplemental Items  (PDF, 1.4 MB) Medical Office … Survey on Patient Safety Culture Value and Efficiency Supplemental Items for the Medical Office Survey … Medical Office: Results From the 2014 Pilot Study of the Value and Efficiency Supplemental Items

104. Practice Facilitator Agenda—Lesson 2 | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson2.html
     November 01, 2015 - to share their briefing checklists, and collaborate to come up with a checklist that works for your office … Are any of the situations observed in the video situations that could happen in your office? … What strategies does your team suggest to address leadership breakdowns within your office? … What strategies does your team suggest to overcome barriers to situation monitoring within your office … Return to TeamSTEPPS for Office-Based Care Online Course Page last reviewed

105. Section 1, FECC Survey—Telephone Interview Version (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
     March 09, 2018 - Another provider from a different office/clinic 2. … A clerk or receptionist in the main provider’s office 4. … A care coordinator in the main provider’s office 5. … A social worker in the main provider’s office 6. … s office helped you?

106. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
     October 15, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing 1 1 Upcoming … Comparative Database • What is the Medical Office SOPS Comparative Database? … of patient safety culture improvement o Participating medical offices will receive a free medical office

107. AHRQ Key Contacts | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
     September 01, 2023 - AHRQ Key Contacts AHRQ Key Contacts Offices and Centers Office … , M.S., Director Phone: (301) 427-1571 Fax: (301) 427-1341 Email: craig.umscheid@ahrq.hhs.gov Office … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov Office … M.D., Director Phone: (301) 427-1449 Fax: (301) 427-1562 Email: francis.chesley@ahrq.hhs.gov Office

108. TeamSTEPPS for Office-Based Care: Change Management | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
     September 01, 2015 - Course Research/Evidence Base TeamSTEPPS® Webinars TeamSTEPPS for Office-Based … Say: Welcome to the Change Management module in TeamSTEPPS for Office-Based Care. … Especially in larger organizations, a Change Team should be in place in each office. … September 2015 Page originally created September 2015 Internet Citation: TeamSTEPPS for Office-Based

109. Practice Facilitator Agenda - Lesson 2: Leading Teams and Situation Monitoring (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson2.pdf
     November 30, 2015 - Practice Facilitator Agenda - Lesson 2: Leading Teams and Situation Monitoring TeamSTEPPS ® for Office-Based … Care TeamSTEPPS for Office-Based Care Lesson 2: Practice Facilitator Agenda Practice Facilitator … to share their briefing checklists, and collaborate to come up with a checklist that works for your office …  Are any of the situations observed in the video situations that could happen in your office? …  What strategies does your team suggest to address leadership breakdowns within your office?

110. AHRQ Organizational Chart (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
     September 01, 2023 - AHRQ Organizational Chart Office of Extramural Research, Education and Priority Populations Francis … Department of Health and Human Services Agency for Healthcare Research and Quality Office of Communications … for disseminating the results of Agency activities with the goal of changing audience behavior Office … the quality and safety of our health care system through research and implementation of evidence Office

111. AHRQ Organization Chart | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cpi/about/organization/orgchart/organizational-chart.html
     September 01, 2023 - Organization Chart AHRQ Key Contacts AHRQ Organization Chart Office … Sessums, J.D., M.D., Chief Medical Officer Office of Extramural Research, Education and Priority Populations … Office of Communications Howard E. … Office of Management Services Jeffrey "Jay" Toven, Director Directs and coordinates Agency-wide program

112. Creating A Handoff Checklist | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/handouts/checklist.html
     November 01, 2015 - If your medical team members are present, form a group of your medical office team members and develop … a handoff checklist based on the needs of your particular medical office. … ________________________________________________________________________ Return to TeamSTEPPS for Office-Based

113. Communication | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
     February 01, 2017 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Evidence Base TeamSTEPPS® Webinars Communication Good Teamwork in Office-Based

114. TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
     December 09, 2015 - TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool TeamSTEPPS® for Office-Based … communication Comments: Overall Rating – Communication TEAM PERFORMANCE RATING TeamSTEPPS for Office-Based

115. TeamSTEPPS for Office-Based Care: Implementation Workbook | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/impworkbook.html
     December 01, 2015 - Course Research/Evidence Base TeamSTEPPS® Webinars TeamSTEPPS for Office-Based …                     Notes:   Return to Contents Return to TeamSTEPPS for Office-Based … December 2015 Page originally created November 2015 Internet Citation: TeamSTEPPS for Office-Based

116. Lesson 2: Leading Teams and Situation Monitoring - Lesson 2: Leading Teams and Situation Monitoring : Video 2: Leading Teams and Situation Monitoring (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/video-debrief2.pdf
     November 30, 2015 - Teams and Situation Monitoring : Video 2: Leading Teams and Situation Monitoring TeamSTEPPS for Office-Based … Care Video 2 Debrief Worksheet Practice Facilitator Debrief Team STEPPS for Office-Based Care … experience(s) as well as their suggestion for how to effectively use huddles and briefs in the primary care office … Additional Notes Team STEPPS for Office-Based Care Practice Facilitator Debrief Worksheet Video

117. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
     September 01, 2020 - needed Q10        Patient got answer to medical question the same day he/she contacted provider's office … Provider knew important information about patient's medical history Q17        Someone from provider's office … with patient to give results of blood test, x-ray, or other test Q20        Someone from provider's office … talked about all prescription medications being taken Helpful, Courteous, and Respectful Office Staff

118. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - In the last 6 months, did you contact this provider’s office to get an appointment for your child for … In the last 6 months, when you contacted this provider’s office to get an appointment for care your … during regular office hours? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … In the last 6 months, how often were clerks and receptionists at this provider’s office as helpful

119. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - Did you need instructions from this provider’s office about how to use video for this visit? … Did this provider’s office give you all the instructions you needed to use video for this visit? … Did someone from this provider’s office follow up to give you those results? 1 Yes 2 No 21. … Thinking about your most recent visit, did you talk to staff from this provider’s office? … Thinking about your most recent visit, was the staff from this provider’s office as helpful as you

120. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - Case Studies October 2023 The University of Georgia Health Center (UHC) used AHRQ’s Medical Office … More than 130 UHC employees participated in the 2021 Medical Office SOPS survey, 58 percent of whom had … They answered a variety of survey questions, including access to care, communications, office processes