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www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/knowledge.html
December 01, 2015 - A patient comes into the office for a wellness visit, and Dr. … The _____ is always at the center of the office-based team.
Physician.
Practice Facilitator. … When should an office determine its readiness to undertake a TeamSTEPPS initiative? … TeamSTEPPS for Office-Based Care Knowledge Assessment—Answer Key
The table below presents the best … answer to each question and links each question to information in the TeamSTEPPS for Office-Based Care
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www.cpsi.ahrq.gov/sops/about/faq/index.html
June 01, 2022 - What is considered a medical office? … A medical office could be located in a building containing multiple medical offices, but each office … Can any size medical office conduct the SOPS Medical Office Survey? … Office Database. … Medical Office Survey .
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - PowerPoint Presentation
for
Office-Based Care
Communication
TEAMSTEPPS 05.2
Mod 1 05.2 … Office
Let’s watch this office demonstrate proper team communication … your office team:
What do you think are the opportunities to improve communication in your office? … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
14
Front Office Scenario
For some … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS … ® for Office-Based Care
TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
The purpose of this survey … - 1
TeamSTEPPS® for Office-Based Care
Strongly Agree
Agree
Neutral
Disagree
Strongly … - 2
TeamSTEPPS® for Office-Based Care
Strongly Agree
Agree
Neutral
Disagree
Strongly … TeamSTEPPS for Office-Based Care TeamSTEPPS Teamwork Attitudes Questionnaire - 3
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/courseeval.html
December 01, 2015 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Review the role of the Practice Facilitator and the change team in introducing TeamSTEPPS in an office-based … Describe the AHRQ Medical Office Survey on Patient Safety Culture
1
2
3
5. … Describe the steps involved in implementing TeamSTEPPS in an office-based setting
1
2
3
2. … Comments:
Return to TeamSTEPPS for Office-Based Care Measurement Tools
-
www.cpsi.ahrq.gov/sops/index.html
January 01, 2024 - Survey.
2024 Medical Office Database Report
New … results available for the Medical Office Survey. … Hospital
Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center … Hospital
Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center … SOPS Translation Information
Hospital SOPS Version 2.0 Translation Information
Medical Office
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Teaching and Coaching
TEAMSTEPPS 05.2
Mod 1 05.2 … Care
4
Example: An Issue of Time
Office-based care teams often face long hours made longer by lapses … Care
15
Coaching Competencies
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
21
Possible answer:
I saw that … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
26
Possible answer:
I saw that
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Mutual Support
TEAMSTEPPS 05.2
Mod 1 05.2 … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
2
Task Assistance
Team members … I’ll have her office fax over the report.” … Medical Office
Let’s watch the third office demonstrate proper team mutual support … Office
Ask yourself:
Was mutual support demonstrated in this video?
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www.cpsi.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
January 01, 2018 - The tools in this step-by-step guide can increase the reliability of the testing process in your office … This step-by-step guide can help you increase the reliability of the testing process in your office. … The tools will help you examine how tests are managed in your office, from the moment tests are ordered … Use of the Guide
This guide (PDF, 4.48 MB) tells you how to:
Assess your office testing process, … guide to improve the usability, practicality, and usefulness of a 2013 AHRQ toolkit, Improving Your Office
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro-ig.pptx
January 20, 2006 - SITUATION MONITORING
for
OFFICE-BASED CARE
Introduction
®
TeamSTEPPS | Office-Based … TeamSTEPPS for Office-Based Care tailors to the office-based setting the evidence base and many lessons … OFFICE-BASED CARE ENVIRONMENT
SAY:
This picture represents a moment in the life of the office-based … The general public experiences the office from the perspective of one patient at a time, while office-based … TeamSTEPPS | Office-Based Care
Introduction
Slide ‹#›
‹#›
OFFICE-BASED CARE ENVIRONMENT
SAY:
On
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
September 01, 2015 - There is no report in the chart; I will have her office fax over the report ." … I'll have her office fax over the report ." … Return to Contents
Mutual Support Exercise
Say: Take a few minutes and think about your office … Return to Contents
Front Office Scenario
Say: Now let's look at the following scenario and see … how mutual support can be demonstrated in the nonclinical aspects of the office team.
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/4_situation_monitoring_good/index.html
February 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … TeamSTEPPS® Webinars
Situation Monitoring
Good Teamwork in the Medical Office … Situation Monitoring in Office-Based Care (Good Teamwork) [2 min 26 sec]
YouTube embedded video: https
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/2_leadership_good/index.html
February 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Base
TeamSTEPPS® Webinars
Leadership
Good Teamwork in the Medical Office … Leadership in Office-Based Care (Good Teamwork) [3 min 49 sec]
YouTube embedded video: https://www.youtube-nocookie.com
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/3_mutual_support_good/index.html
February 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … TeamSTEPPS® Webinars
Mutual Support
Good Teamwork in the Medical Office … Mutual Support in Office-Based Care (Good Teamwork) [4 min 10 sec]
YouTube embedded video: https:/
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Team Structure
TEAMSTEPPS 05.2
Mod 1 05.2 … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
Teamwork & the Care Team
The Care … Care
4
Example of Poorly Functioning Medical Office Team
Let’s watch four different care teams … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
5
What Breakdowns Did You See? … Are these situations that you could see happening at your office?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - surveys
– Houses the survey data and patient comments
– Provides reports to ACN Patient Experience Office … What do you like best about our office?
2. What do you like least about our office?
3. … Yes
CU/AIM 1472835723 The office was
very hot. Just a
small fan.
1/12/2018 Int. Med. … No
CU/AIM 1472835723 The office was
very clean, and
everything looks
perfectly in order.
1/12/2018 … What do you like best about our office?
What did you like lease about our office?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
March 07, 2019 - Lesson 4: Summary: Putting It All Together
Module 7: Summary: Putting It All Together
Office-Based Care … Online Course
Welcome to
Welcome to the TeamSTEPPS for Office-Based Care Online Course. … Which communication tools make sense and could work in your office? … She is not a Practice Facilitator herself, but she is the office champion. … She herself is not a Practice Facilitator, but she is the office champion.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-survey-instructions.pdf
July 01, 2016 - Primary care office: A group of primary care professionals and the staff who work with them in
an office … regular office
hours, how often did you get an answer
that same day? … with a medical
question during regular office
hours in the last 12 months.
9. … In the last 12 months, if you called your
primary care provider’s office after
regular office hours, … after regular
office hours in the last 12
months.
10.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Situation Monitoring
TEAMSTEPPS 05.2
Mod … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Cross-Monitoring
A process of ongoing … Office
Let’s watch the second office team demonstrate proper situation monitoring. … about your daily office routine. … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
Front Office Scenario
Susan was
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - Slide 1
for
Office-Based Care
Leading Teams
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
10
Leadership in the Medical Office … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
11
Reflect and Apply to Your Office … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Front Office Scenario
Jack, an … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
13
Leadership
BARRIERS
Hierarchical