-
www.cahps.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
January 01, 2018 - The tools in this step-by-step guide can increase the reliability of the testing process in your office … This step-by-step guide can help you increase the reliability of the testing process in your office. … The tools will help you examine how tests are managed in your office, from the moment tests are ordered … Use of the Guide
This guide (PDF, 4.48 MB) tells you how to:
Assess your office testing process, … guide to improve the usability, practicality, and usefulness of a 2013 AHRQ toolkit, Improving Your Office
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - surveys
– Houses the survey data and patient comments
– Provides reports to ACN Patient Experience Office … What do you like best about our office?
2. What do you like least about our office?
3. … Yes
CU/AIM 1472835723 The office was
very hot. Just a
small fan.
1/12/2018 Int. Med. … No
CU/AIM 1472835723 The office was
very clean, and
everything looks
perfectly in order.
1/12/2018 … What do you like best about our office?
What did you like lease about our office?
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/ICD-and-CPT-codes.xlsx
January 01, 2018 - Office/Ambulatory Visits CPT 99201 Office outpatient new 10 minutes
Office/Ambulatory Visits CPT 99202 … Office outpatient new 20 minutes
Office/Ambulatory Visits CPT 99203 Office outpatient new 30 minutes … Office outpatient new 60 minutes
Office/Ambulatory Visits CPT 99211 Office outpatient visit 5 minutes … Office/Ambulatory Visits CPT 99212 Office outpatient visit 10 minutes
Office/Ambulatory Visits CPT … 99213 Office outpatient visit 15 minutes
Office/Ambulatory Visits CPT 99214 Office outpatient visit
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
March 09, 2018 - Who in the main provider’s office helped you? … or receptionist in the main provider’s office
A care coordinator in the main provider’s office … ’s office
Someone else in the main provider’s office
1 … receptionist in the main provider’s office
A care coordinator in the main provider’s office
A … office
Someone else in the main provider’s office
5a.
-
www.cahps.ahrq.gov/sops/news.html
March 01, 2024 - Database Report (February 2024)
Results from AHRQ’s 2024 SOPS ® Medical Office Survey User Database … AHRQ Post-Webcast Materials for “SOPS ® Medical Office Survey—What You Need to Know” (July 2023) … This webcast provided information on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Medical Office … Select to access a recording of the webcast and presentation slides .
2022 SOPS Medical Office … Database Report (March 2022)
The AHRQ SOPS Medical Office Survey on Patient Safety Culture User
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
March 09, 2018 - Q2=1 (Child visited more than one Q3 (Someone in MP’s office
doctor’s office or used more than helped … 12 months) doctors/providers)
Q2=1 (Child visited more than one Q6 (Knew how to contact
doctor’s office … or used more than
one kind of health care service in
last 12 months), Q3=1 (Someone
in MP’s office … or used more than
one kind of health care service in
last 12 months), Q3=1 (Someone
in MP’s office … MESSAGING
Q2=1 (Child visited more than one
doctor’s office or used more than
one kind of health
-
www.cahps.ahrq.gov/cpi/centers/index.html
September 01, 2023 - Office of the Director
Robert Otto Valdez, Ph.D., M.H.S.A. … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-adult-survey_2357-1a.docx
March 11, 2016 - In the last 6 months, how often were you able to get the care you needed from this provider’s office … In the last 6 months, did you contact this provider’s office with a medical question after regular office … In the last 6 months, when you contacted this provider’s office after regular office hours, how often … In the last 6 months, did you need to visit this provider's office after regular office hours? … after regular office hours?
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - Think about the testing process in your office. … the
greatest risks in your office … “best” office system. … The leadership (e.g.,medical director, office manager, head nurse, or other leader)
at this office demonstrates … All staff in this office work as a team.
4.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-child-survey_2358-1a.docx
March 11, 2016 - In the last 6 months, did you contact this provider’s office with a medical question about your child … after regular office hours? … In the last 6 months, when you contacted this provider’s office after regular office hours, how often … In the last 6 months, did your child need to visit this provider's office after regular office hours? … after regular office hours?
-
www.cahps.ahrq.gov/policymakers/chipra/overview/background/appendix-a4.html
December 01, 2009 - for Healthcare Research and Quality (AHRQ)
Richard Kronick
Director
Francis Chesley
Director, Office … , Quality Improvement Group
jean.moodywilliams@cms.hhs.gov
Barry Straube
Chief Medical Officer, Office … of Clinical Standards and Quality
barry.straube@cms.hhs.gov
Office of the Assistant Secretary for … Medical Advisor, Center for Quality
dwillis-fillinger@hrsa.gov
Jennifer Burks
Senior Policy Analyst, Office … of the Administrator
Office of Planning and Evaluation
rcrump@hrsa.gov
Indian Health Service (IHS
-
www.cahps.ahrq.gov/cpi/about/organization/index.html
January 01, 2024 - Financing, Access and Cost Trends (CFACT)
Center for Quality Improvement and Patient Safety (CQuIPS)
Office … of the Director (OD)
Office of Communications (OC)
Office of Extramural Research, Education and … Priority Populations (OEREP)
Office of Management Services (OMS)
AHRQ Key Contacts
Biographies:
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
March 11, 2016 - In the last 6 months, did you and someone from this provider’s office talk about the kinds of behaviors … In the last 6 months, did you and someone from this provider’s office talk about how your child’s body … In the last 6 months, did you and someone from this provider’s office talk about things you can do to … In the last 6 months, did you and someone from this provider’s office talk about how much or what kind … In the last 6 months, did you and someone from this provider’s office talk about how your child gets
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - In the last 6 months, did you contact this
provider’s office to get an appointment for
an illness, … In the last 6 months, when you contacted
this provider’s office to get an appointment
for care you … In the last 6 months, did you contact this
provider’s office with a medical question
during regular … office hours? … In the last 6 months, when you contacted
this provider’s office during regular office
hours, how often
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
March 09, 2018 - Another provider
from a different
office/clinic
2. … A clerk or receptionist in
the main provider’s office
4. … A care coordinator in the
main provider’s office
5. … A social worker in the
main provider’s office
6. … s office helped
you?
-
www.cahps.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
September 01, 2023 - AHRQ Key Contacts
AHRQ Key Contacts
Offices and Centers
Office … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
September 01, 2023 - AHRQ Organizational Chart
Office of Extramural Research,
Education and Priority Populations
Francis … Department of Health and Human Services
Agency for Healthcare Research and Quality
Office of Communications … for disseminating the results of Agency activities with the
goal of changing audience behavior
Office … the quality and safety of our health care
system through research and implementation of evidence
Office
-
www.cahps.ahrq.gov/cpi/about/organization/orgchart/organizational-chart.html
September 01, 2023 - Organization Chart
AHRQ Key Contacts
AHRQ Organization Chart
Office … Sessums, J.D., M.D., Chief Medical Officer
Office of Extramural Research, Education and Priority Populations … Office of Communications
Howard E. … Office of Management Services
Jeffrey "Jay" Toven, Director
Directs and coordinates Agency-wide program
-
www.cahps.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
February 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Evidence Base
TeamSTEPPS® Webinars
Communication
Good Teamwork in Office-Based
-
www.cahps.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - needed
Q10 Patient got answer to medical question the same day he/she contacted provider's office … Provider knew important information about patient's medical history
Q17 Someone from provider's office … with patient to give results of blood test, x-ray, or other test
Q20 Someone from provider's office … talked about all prescription medications being taken
Helpful, Courteous, and Respectful Office Staff