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www.ahrq.gov/sops/events/webinars/medical-office-webcast.html
December 01, 2023 - SOPS Medical Office Survey: What You Need to Know (Webcast)
July 19, 2023
Summary
Speakers … Summary
This webcast provided information on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Medical Office … Survey, including a review of the SOPS Medical Office program, survey administration, database submission … Associate
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
SOPS Medical Office … Analyst
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
SOPS Medical Office
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www.ahrq.gov/teamstepps/officebasedcare/module1/office_intro-ig.html
September 01, 2015 - Office Environment Office Environment Team-Building Exercise: Paper Chains Why Does Teamwork Matter in … Office-Based Care? … References
TeamSTEPPS for Office-Based Care: Introduction
Say: Welcome to TeamSTEPPS for Office-Based … TeamSTEPPS for Office-Based Care tailors to the office-based setting the evidence base and many lessons … office-based team.
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www.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan.html
September 01, 2015 - Return to Contents
Slide 6: Describe the Targeted Office
Key Actions:
Describe the targeted office … area:
Office area name. … Name of targeted office area: _______________________
Size of office area: __________
Number of staff … AHRQ Medical Office Survey on Patient Safety Culture.
Office process and outcome measures. … Where: In the office.
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www.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
February 01, 2016 - TeamSTEPPS for Office-Based Care: Summary: Putting It All Together
Classroom Slides
Contents … Slide 1: TeamSTEPPS for Office-Based Care: Summary: Putting It All Together Slide 2: Learning Objectives … Provides a service to office-based care settings by trained individual(s). … Generalists trained in office-based care improvement. … May work in one office or across many.
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www.ahrq.gov/cpi/centers/od/index.html
January 01, 2025 - Office of the Director (OD)
The Office of the Director oversees AHRQ activities to ensure the … The Office of the Director: Provides overall leadership for the Agency. … Contact Information Office of the Director (OD) Agency for Healthcare Research and Quality 5600 Fishers
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www.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
September 01, 2015 - TeamSTEPPS for Office-Based Care: Communication
Classroom Slides
Contents
Slide 1: TeamSTEPPS … Team Strategies & Tools to Enhance Performance & Patient Safety for Office-Based Care Communication … Slide 13: Review of the Video Slide 14: Communication Exercise Slide 15: Front Office Scenario Slide … Return to Contents
Slide 12: Communication in the Medical Office
Let's watch this office demonstrate … think are the opportunities to improve communication in your office?
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www.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon.html
September 01, 2015 - TeamSTEPPS for Office-Based Care: Situation Monitoring
Classroom Slides
Contents
Slide 1: … TeamSTEPPS for Office-Based Care: Situation Monitoring Slide 2: Situation Monitoring Slide 3: Cross-Monitoring … Slide 4: STEP Slide 5: Situation Monitoring in the Medical Office Slide 6: Situation Monitoring Exercise … Slide 7: Situation Monitoring Exercise Slide 8: Front Office Scenario Slide 9: Establish a Shared … Return to Contents
Slide 5: Situation Monitoring in the Medical Office
Let’s watch the second office
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www.ahrq.gov/teamstepps/officebasedcare/module7/office_sum-ig.html
April 01, 2022 - TeamSTEPPS for Office-Based Care: Summary: Putting It All Together
Instructor's Guide
Contents … Review the role of practice facilitators and the change team in introducing TeamSTEPPS in an office-based … Which communications tools make sense and could work in your office? … Say:
The TeamSTEPPS for Office-Based Care program uses a Practice Facilitator model. … She is not a Practice Facilitator herself, but she is the office champion.
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/index.html
June 01, 2014 - Medical Office Survey on Patient Safety Culture
Next Page
Table of Contents
Medical … Office Survey on Patient Safety Culture
Executive Summary
Chapter 1. … Medical Office Characteristics
Chapter 4. Characteristics of Respondents
Chapter 5. … Medical Office Characteristics
Number of Providers
Single Specialty vs. … Tenure in Medical Office: Distribution of 2014 Database Medical Office Respondents
Table 4-3.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
January 01, 2024 - Medical Office Characteristics ...................................................................... … Composite Measure Average Percent Positive Response by Tenure in Medical
Office .................. … Database and 84 medical offices from the 2024 SOPS
Medical Office Database (Table 1). … ) similar to your medical office. … medical office response rate (range: 5% to 100%) 59%
Table 4.
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www.ahrq.gov/teamstepps-program/resources/additional/leadership.html
July 01, 2023 - TeamSTEPPS Additional Video: Leadership in Office-Based Care
YouTube embedded video: https … ://www.youtube-nocookie.com/embed/kefIIW7_DVo
TeamSTEPPS: Leadership in Office-Based Care (3:50) … Effective leadership can help a medical office resolve problems quickly and effectively.
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www.ahrq.gov/teamstepps-program/resources/additional/mutual.html
July 01, 2023 - TeamSTEPPS Video: Mutual Support in Office-Based Care
YouTube embedded video: https://www.youtube-nocookie.com … /embed/sKqo5qi2qVY
TeamSTEPPS: Mutual Support in Office-Based Care (4:10)
Supporting medical office
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www.ahrq.gov/teamstepps/officebasedcare/classroom.html
December 01, 2018 - TeamSTEPPS for Office-Based Care Classroom Course
The TeamSTEPPS for Office-Based Care material … Thinking About Your Office-Based Team (Participant Handout) ( PDF Version , 49.2 KB). … Poor Teamwork in a Medical Office Video . … Return to TeamSTEPPS for Office-Based Care Index
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www.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html
July 01, 2023 - TeamSTEPPS Additional Video: Good Teamwork in Office-Based Care
YouTube embedded video: https … ://www.youtube-nocookie.com/embed/kEskfb2yUY4
Good Teamwork in Office-Based Care (3:33)
Good teamwork … helps office staff get to the bottom of questions without placing blame.
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www.ahrq.gov/teamstepps-program/resources/additional/situation.html
July 01, 2023 - TeamSTEPPS Video: Situation Monitoring in Office-Based Care
YouTube embedded video: https … ://www.youtube-nocookie.com/embed/IDoGQFZ6frw
TeamSTEPPS: Situation Monitoring in Office-Based Care … Use these TeamSTEPPs techniques to teach medical office staff how to intervene on behalf of patients
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www.ahrq.gov/teamstepps/officebasedcare/module4/office_lead.html
September 01, 2015 - TeamSTEPPS for Office-Based Care: Leading Teams
Classroom Slides
Contents
Slide 1: TeamSTEPPS … for Office-Based Care: Leading Teams Slide 2: Leading Teams Slide 3: Characteristics of Effective Leadership … Slide 12: Reflect and Apply to Your Office Slide 13: Front Office Scenario Slide 14: Leadership Slide … 15: References
Slide 1: TeamSTEPPS for Office-Based Care: Leading Teams
Images: The logos for … Images: Photo of staff working at computers in a doctor's office.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO_Items-Composite_Measures.pdf
October 04, 2023 - SOPS Medical Office Items and Composite Measures
SOPS® Medical Office Survey Items and
Composite Measures … Providers in this office are open to staff ideas about how to improve office processes.
D2. … It is difficult to voice disagreement in this office. … This office is good at changing office processes to make sure the same problems don’t happen again. … In this office, we treat each other with respect.
C13.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO-Survey-English-2021.pdf
January 01, 2021 - Medical Office Survey on Patient Safety Culture
SOPS® Medical Office Survey
Version: 1.0
Language … /Medical-Office-Users-Guide-2021.pdf
https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office … Providers in this office are open to staff ideas
about how to improve office processes ............. … This office is good at changing office
processes to make sure the same
problems don’t happen again … Management
Practice Manager
Office Manager
Office Administrator
Business Manager
Nurse Manager
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-mo-webcast-2023-hare2.pdf
January 01, 2023 - SOPS Medical Office Survey Resources - Ryan Hare
SOPS Medical Office Survey Resources
Ryan Hare, MPP … Manager
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
37
SOPS Medical Office … Your Medical Office
Results
Respondent Demographics
Composite Measure Results
Item Results
Overall … of SOPS Medical Office Tool Results
Action Planning Tool
SOPS Medical Office Improvement Resources … List
Resource Lists for SOPS Medical Office Supplemental Item Sets
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-mo-webcast-2023-tapia.pdf
January 01, 2023 - SOPS Medical Office Survey Database - Aileen Tapia
SOPS Medical Office Survey Database
Aileen Tapia … Community
Pharmacy
Ambulatory
Surgery
Center
23
SOPS Medical Office Database
• Repository … of SOPS Medical Office
Survey Data
• Allows medical offices to compare their
survey results to other … Survey Database
SOPS Databases
SOPS Medical Office Database
Why Participate in the SOPS Medical Office … Eligible Medical Offices
SOPS Medical Office Data Submission Process
2022 SOPS Medical Office Database