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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=2&search_api_fulltext=&sort=desc
P-IN6
Respondent used child younger than 18 as interpreter at child's personal doctor's office … services
P-IN1
Respondent needed interpreter at child's personal doctor's office … Coordination of care
P-CR10
Respondent needed help from doctor's office … AC10
Respondent was informed about length of wait time at provider's office … AC10
Respondent was informed about length of wait time at doctor's office
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=2&search_api_fulltext=&sort=asc
Group
Access
AC4
Child got needed care from provider's office … AC6
Respondent got answer to medical question as soon as needed when contacted provider's office … Group
Access
AC8
Child got needed care from provider's office … after regular office hours
Child
Clinician & Group
Access … AC10
Respondent was informed about length of wait time at provider's office
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14chap7.html
June 01, 2014 - Medical Office Survey on Patient Safety Culture
Chapter 7. What’s Next? … Previous Page Next Page
Table of Contents
Medical Office Survey on Patient Safety Culture
Executive … Medical Office Characteristics
Chapter 4. Characteristics of Respondents
Chapter 5. … Seven steps of action planning are provided to help your medical office go beyond simply conducting a … Are there different areas for improvement for different medical office staff?
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www.ahrq.gov/sites/default/files/wysiwyg/SOPS-International-Languages-September-2022-508-rev.pdf
January 01, 2022 - Countries
Hospital
1.0
Hospital
2.0
Medical
Office
Nursing
Home
Community
Pharmacy
Ambulatory … Safety
Supplemental
Item Set
Hospital Value
and Efficiency
Supplemental
Item Set
Medical Office … Greek
September 2022 Page 2 of 3
Countries
Hospital
1.0
Hospital
2.0
Medical
Office … Safety
Supplemental
Item Set
Hospital Value
and Efficiency
Supplemental
Item Set
Medical Office … Polish
Portuguese
Punjabi
Countries
Hospital
1.0
Hospital
2.0
Medical
Office
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www.ahrq.gov/policy/eeo/index.html
February 01, 2025 - The No FEAR Act Office of Personnel Management: Information Management—No Fear Act . … The Equal Employment Opportunity Policy Note: AHRQ receives its EEO services from the HHS Office of … AHRQ receives its EEO services from the HHS Office of Equal Employment Opportunity, Strategic Engagement
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=22&search_api_fulltext=&sort=desc
Group
Access
AC8
Child got needed care from provider's office … after regular office hours
Child
Clinician & Group
Access … Health Plan
Access
AC4
Child got needed care from doctor's office … Health Plan
Access
AC6
Child got needed care from doctor's office … or clinic after regular office hours
Child
Health Plan
Access
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=asc
People with mobility impairments
P-IM3
Getting weighed at the doctor's office … People with mobility impairments
C-IM2
Getting weighed at provider's office … Hospital
Health literacy
P-IC1
How personal doctor and office … Improving care and services
P-IC1
How personal doctor and office … Group
Improving care and services
C-IC1
How provider and office
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - In the last 6 months, did you contact this
provider’s office to get an appointment for
your child for … In the last 6 months, when you contacted
this provider’s office to get an appointment
for care your … during regular office
hours? … In the last 6 months, when you contacted
this provider’s office during regular office
hours, how often … In the last 6 months, how often were clerks
and receptionists at this provider’s office as
helpful
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=asc
Group
Health information technology
C-HIT13
Provider's office … Group
Health information technology
C-HIT18
Provider’s office … information technology
C-HIT20
Patient looked at visit notes from provider's office … People with mobility impairments
P-IM3
Getting weighed at the doctor's office … mobility impairments
P-IM5
Difficulty moving around restroom at doctor's office
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=20&search_api_fulltext=&sort=asc
Coordination of care
P-CR10
Patient needed help from personal doctor's office … Coordination of care
P-CR11
Patient got help from personal doctor's office … Coordination of care
P-CR3
Someone from child's personal doctor's office … Health Plan
Coordination of care
P-CR8
Someone from doctor's office … Coordination of care
P-CR11
Respondent got help from doctor's office
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=8&search_api_fulltext=&sort=desc
Coordination of care
P-CR3
Someone from child's personal doctor's office … Coordination of care
P-CR3
Someone from personal doctor's office … Coordination of care
P-CR11
Patient got help from personal doctor's office … Coordination of care
P-CR11
Respondent got help from doctor's office … Coordination of care
P-CR10
Patient needed help from personal doctor's office
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=asc
Coordination of care
C-CR6
Patient needed help from provider's office … Coordination of care
C-CR7
Patient got help from provider's office … Group
Coordination of care
C-CR6
Someone from provider's office … Coordination of care
C-CR9
Respondent got help from provider's office … Coordination of care
P-CR3
Someone from personal doctor's office
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.docx
October 30, 2020 - Did you need instructions from this provider’s office about how to use video for this visit? … Did this provider’s office give you all the instructions you needed to use video for this visit? … Did someone from this provider’s office follow up to give you those results?
1|_| Yes
2|_| No
21. … Staff at a provider’s office may talk with you about your visit, help set it up, and remind you about … Thinking about your most recent visit, did you talk to staff from this provider’s office?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - Did you need instructions from this
provider’s office about how to use video for
this visit? … Did this provider’s office give you all the
instructions you needed to use video for this
visit? … Did someone from this provider’s office
follow up to give you those results?
1 Yes
2 No
21. … Thinking about your most recent visit, did
you talk to staff from this provider’s office? … Thinking about your most recent visit, was
the staff from this provider’s office as
helpful as you
-
www.ahrq.gov/workingforquality/reports/agency-specific-progress.html
April 01, 2017 - Office of Personnel Management (OPM) 2016 (PDF, 154 KB)
Substance Abuse and Mental Health Services … Office of Personnel Management (OPM) 2015 (PDF, 258 KB)
Substance Abuse and Mental Health Services … Administration (HRSA) 2014 (PDF, 86 KB)
National Institutes of Health (NIH) 2014 (PDF, 84 KB)
Office … Office of Personnel Management (OPM) 2014 (PDF, 171 KB)
Substance Abuse and Mental Health Services … Health Service (IHS) 2013 (PDF, 788 KB)
National Institutes of Health (NIH) 2013 (PDF, 790 KB)
Office
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www.ahrq.gov/sops/news/previous-announcements.html
March 01, 2025 - March 2022 2022 SOPS Medical Office Database Report The AHRQ SOPS Medical Office Survey on Patient Safety … Medical offices can administer the items at the end of the SOPS Medical Office Survey, just before the … Medical offices can use the survey item set as a supplement to the Medical Office Survey to assess the … Learn more about the Diagnostic Safety Supplemental Item Set for Medical Office SOPS . … March 2019 Development of Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey AHRQ
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-SOPS_101_Webcast_2020-Gray.pdf
January 01, 2020 - organizational culture supports patient safety
9
Hospital
Version
1.0 and 2.0
Nursing
Home
Medical
Office … culture
13
Coming
Soon
Optional Supplemental Items
in Development
• Diagnostic Safety (Medical Office … Medical Office
- Value and Efficiency Supplemental Items
- Diagnostic Safety Supplemental Items
Sept … 20
Ambulatory Surgery Center SOPS and
Medical Office SOPS Data Submission
• We provide free technical … Data Submission Schedule
Ambulatory Surgery Center SOPS and Medical Office SOPS Data Submission
Database
-
www.ahrq.gov/sites/default/files/2025-04/elder-report.pdf
January 01, 2025 - • Return of results is the process of getting results back to the office (and to the physician)
from … Case study by office site: Each site was initially analyzed as an independent case study. … No office consistently had or adhered
to office-wide result management practices, and only two offices … Data collected prior to the office visits
were an office demographic form and the online self-assessment … Patient safety in the physician office setting.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/survey3.0/adult-eng-cg30-2351a.pdf
July 01, 2015 - In the last 6 months, did you contact this
provider’s office to get an appointment for
an illness, … In the last 6 months, when you contacted
this provider’s office to get an appointment
for care you … In the last 6 months, did you contact this
provider’s office with a medical question
during regular … office hours? … In the last 6 months, when you contacted
this provider’s office during regular office
hours, how often
-
www.ahrq.gov/sops/about/faq/index.html
June 01, 2022 - What is considered a medical office? … A medical office could be located in a building containing multiple medical offices, but each office … Can any size medical office conduct the SOPS Medical Office Survey? … Office Database. … Medical Office Survey .