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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
January 01, 2015 - • Office staff composite measure.
• Care coordination composite measure. … with the
provider’s office. … ” to “contacted this provider’s office.” … Staff Composite Measure
AHRQ sought comments about a proposal to retain the office staff composite … Summary of Comments Received
AHRQ received 16 comments concerning the office staff composite measure
-
www.ahrq.gov/sops/surveys/supplemental-items.html
February 01, 2025 - Medical Office Diagnostic Safety . Medical Office Value and Efficiency .
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
October 01, 2016 - Person-Centered Care Measure With Elimination of Disparities
Adults who had a doctor’s office or … or clinic visit in the last 12 months
■ Children who had a doctor's office or clinic visit in the … Adults: Poor Communication With Health Providers, by Insurance
Adults who had a doctor’s office … Adults who had a doctor’s office or clinic visit in the last 12 months who had poor
communication with … Adults who had a doctor’s office or clinic visit in the last 12 months who had poor
communication with
-
www.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
November 15, 2019 - Institutes of Health/Clinical Center
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … Revised Safer Dx
Instrument , to help identify/measure diagnostic errors through case
reviews
• VA Office
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www.ahrq.gov/evidencenow/model/profiles/valada.html
March 01, 2021 - a.m. and sometimes includes stopping by the hospital to check on her patients before arriving to her office … Vidya estimates that EHR and communication activity outside of her normal office hours adds 30‑40 hours … staff—which includes two administrative assistants and a medical assistant—with helping to keep the office
-
www.ahrq.gov/practiceimprovement/delivery-initiative/leanprimarycarewebinar.html
December 01, 2017 - Workflow Efficiency (Office Visit Charts Closed < 2 hours)
Slide 22. … Return to Contents
Slide 21
Workflow Efficiency (Office Visit Charts Closed < 2 hours)
Two … charts showing percentage of office visit charts closed in under 2 hours for pilot, 3 beta tests, and … wRVU/visit: Service intensity per office visit. … No change in wRVUs per office visit (service intensity)
Operating Expenses
Lower total operating
-
www.ahrq.gov/sdoh/resources.html
April 01, 2023 - Determinants of Health will Help Us Achieve Health Equity : Blog by Cara James Ph.D., Director, CMS Office … AHRQ Keeps Working To Reduce Health Disparities : Blog by Francis Chesley, M.D., Director, AHRQ Office
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Acknowledgements.pdf
June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office
of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and
the Office of Communications and
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Acknowledgements.pdf
June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office
of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and
the Office of Communications and
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Acknowledgements.pdf
June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office
of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and
the Office of Communications and
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Acknowledgements.pdf
June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office
of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and
the Office of Communications and
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
January 01, 2018 - Success Stories from the Medical Office
SOPS
3. … Using the Medical Office SOPS
5. Using the Community Pharmacy SOPS
6. … Response Rates (podcast)
36
SOPS Databases
Hospital
630
Hospitals
382,834
respondents
Medical
Office … IT &
Value and Efficiency
Supplemental Items
June N/A Right
arrow
June
1.0 & 2.0
Medical Office … Research Datasets
• For research purposes only
• De-identified Data Requests
– Hospital, medical office
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
January 01, 2022 - In the last 6 months, did you contact this provider's
office to get an appointment for an illness, injury … 21
prov ider 's office during regular office hours, how
often did y ou get an an swer to your medical … In the last 6 months, how often did you and
someone from this prov ider's office ta lk about a ll
the … In the last 6 months, how often w ere clerks and
receptionists at this provider's office as helpful … If you need medical advice or care, p lease contact
your provider's office.
43 .
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www.ahrq.gov/cpi/about/nac/pcortf-snac/sessums.html
November 01, 2022 - Chief Medical Officer
Office of the Director
Agency for Healthcare Research and Quality
Laura L.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-West_102.pdf
March 31, 2008 - Errors involving participants outside the office were reported in 137 events (22.5 percent) and
were … When coding errors, the ASIPS team considered many repetitive office activities as “systems,”
even if … the office staff did not at times recognize the system construct. … If an office indicated it
had a formal process for handling a specific activity and if training was … Likewise, repetitive activities for
which an office did not have a systematic or standardized process
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/065-ssi-prevention-periop-roadmap-checklist.docx
April 01, 2025 - Office/Home: (In the pre-op area, staff will ask the patient if they performed the following activity … Office/Home: (In the pre-op area, staff will ask the patient if they performed the following activity … not the morning of surgery, bathe patient with CHG in the pre-op area.
________________________*
Office
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Almost 50 percent of patients who called during
regular office hours reported that they didn’t always … An EHR is just a wonderful mechanism to facilitate those office space systems for getting test results … out to
people, for standardizing office procedures, for bringing in information from other physicians … But even without an EHR, thinking about how to establish those office systems
for facilitating care … It’s really sort of collecting those other data points from the folks who are working in the office and
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
June 02, 2025 - We suggest designating an Office Manager to complete this survey, and we strongly encourage consulting … Therefore, please consult with your
practice’s Office Manager, QI team, and Lead Physician or Medical … Please consult with your Office Manager, QI Team, physicians, and administrators
to learn about these … (Check all that apply)
Check if Yes
Front office staff
Back office staff
Office manager
Nurse … staff: Off
Back Office Staff: Off
Office Manager: Off
Nurse: Off
medical assistant: Off
clinician
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
June 02, 2025 - Staff members contact patients between office visits to ensure understanding or to follow up on plans … When staff members give directions for finding the office, they refer to familiar landmarks and public … the practice is clearly displayed on the outside of the building, and signs are posted throughout the office … Office signs use large, clearly visible lettering and plain, everyday words such as “Walk‐In” and “Health … Office signs are written in English and in the primary languages of the populations being served (e.g
-
www.ahrq.gov/sites/default/files/2024-02/pace-report.pdf
January 01, 2024 - The second most common office setting is residency training
offices for family medicine residents. … PARTICIPANTS
Participants included all office clinicians and staff in the participating primary care … office. … , including
communication from other offices, and errors with participants outside the office. … These
systems do not inherently increase primary care office safety.