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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
    January 01, 2015 - • Office staff composite measure. • Care coordination composite measure. … with the provider’s office. … ” to “contacted this provider’s office.” … Staff Composite Measure AHRQ sought comments about a proposal to retain the office staff composite … Summary of Comments Received AHRQ received 16 comments concerning the office staff composite measure
  2. www.ahrq.gov/sops/surveys/supplemental-items.html
    February 01, 2025 - Medical Office Diagnostic Safety . Medical Office Value and Efficiency .
  3. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
    October 01, 2016 - Person-Centered Care Measure With Elimination of Disparities  Adults who had a doctor’s office or … or clinic visit in the last 12 months ■ Children who had a doctor's office or clinic visit in the … Adults: Poor Communication With Health Providers, by Insurance Adults who had a doctor’s office … Adults who had a doctor’s office or clinic visit in the last 12 months who had poor communication with … Adults who had a doctor’s office or clinic visit in the last 12 months who had poor communication with
  4. www.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … Revised Safer Dx Instrument , to help identify/measure diagnostic errors through case reviews • VA Office
  5. www.ahrq.gov/evidencenow/model/profiles/valada.html
    March 01, 2021 - a.m. and sometimes includes stopping by the hospital to check on her patients before arriving to her office … Vidya estimates that EHR and communication activity outside of her normal office hours adds 30‑40 hours … staff—which includes two administrative assistants and a medical assistant—with helping to keep the office
  6. www.ahrq.gov/practiceimprovement/delivery-initiative/leanprimarycarewebinar.html
    December 01, 2017 - Workflow Efficiency (Office Visit Charts Closed < 2 hours) Slide 22. … Return to Contents   Slide 21 Workflow Efficiency (Office Visit Charts Closed < 2 hours) Two … charts showing percentage of office visit charts closed in under 2 hours for pilot, 3 beta tests, and … wRVU/visit: Service intensity per office visit. … No change in wRVUs per office visit (service intensity) Operating Expenses Lower total operating
  7. www.ahrq.gov/sdoh/resources.html
    April 01, 2023 - Determinants of Health will Help Us Achieve Health Equity : Blog by Cara James Ph.D., Director,  CMS Office … AHRQ Keeps Working To Reduce Health Disparities : Blog by Francis Chesley, M.D., Director, AHRQ Office
  8. Acknowledgements (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Acknowledgements.pdf
    June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and the Office of Communications and
  9. Acknowledgements (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Acknowledgements.pdf
    June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and the Office of Communications and
  10. Acknowledgements (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Acknowledgements.pdf
    June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and the Office of Communications and
  11. Acknowledgements (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Acknowledgements.pdf
    June 02, 2025 - We also would like to acknowledge the support and encouragement from AHRQ’s Office of the Director, … the Center for Quality Improvement and Patient Safety (CQuIPS), and the Office of Communications and
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
    January 01, 2018 - Success Stories from the Medical Office SOPS 3. … Using the Medical Office SOPS 5. Using the Community Pharmacy SOPS 6. … Response Rates (podcast) 36 SOPS Databases Hospital 630 Hospitals 382,834 respondents Medical Office … IT & Value and Efficiency Supplemental Items June N/A Right arrow June 1.0 & 2.0 Medical Office … Research Datasets • For research purposes only • De-identified Data Requests – Hospital, medical office
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
    January 01, 2022 - In the last 6 months, did you contact this provider's office to get an appointment for an illness, injury … 21 prov ider 's office during regular office hours, how often did y ou get an an swer to your medical … In the last 6 months, how often did you and someone from this prov ider's office ta lk about a ll the … In the last 6 months, how often w ere clerks and receptionists at this provider's office as helpful … If you need medical advice or care, p lease contact your provider's office. 43 .
  14. www.ahrq.gov/cpi/about/nac/pcortf-snac/sessums.html
    November 01, 2022 - Chief Medical Officer Office of the Director Agency for Healthcare Research and Quality Laura L.
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-West_102.pdf
    March 31, 2008 - Errors involving participants outside the office were reported in 137 events (22.5 percent) and were … When coding errors, the ASIPS team considered many repetitive office activities as “systems,” even if … the office staff did not at times recognize the system construct. … If an office indicated it had a formal process for handling a specific activity and if training was … Likewise, repetitive activities for which an office did not have a systematic or standardized process
  16. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/065-ssi-prevention-periop-roadmap-checklist.docx
    April 01, 2025 - Office/Home: (In the pre-op area, staff will ask the patient if they performed the following activity … Office/Home: (In the pre-op area, staff will ask the patient if they performed the following activity … not the morning of surgery, bathe patient with CHG in the pre-op area. ________________________* Office
  17. Coordination (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
    January 01, 2012 - Almost 50 percent of patients who called during regular office hours reported that they didn’t always … An EHR is just a wonderful mechanism to facilitate those office space systems for getting test results … out to people, for standardizing office procedures, for bringing in information from other physicians … But even without an EHR, thinking about how to establish those office systems for facilitating care … It’s really sort of collecting those other data points from the folks who are working in the office and
  18. View Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
    June 02, 2025 - We suggest designating an Office Manager to complete this survey, and we strongly encourage consulting … Therefore, please consult with your practice’s Office Manager, QI team, and Lead Physician or Medical … Please consult with your Office Manager, QI Team, physicians, and administrators to learn about these … (Check all that apply) Check if Yes Front office staff Back office staff Office manager Nurse … staff: Off Back Office Staff: Off Office Manager: Off Nurse: Off medical assistant: Off clinician
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
    June 02, 2025 - Staff members contact patients between office visits to ensure understanding or to follow up on plans … When staff members give directions for finding the office, they refer to familiar landmarks and public … the practice is clearly displayed on the outside of the building, and signs are posted throughout the officeOffice signs use large, clearly visible lettering and plain, everyday words such as “Walk‐In” and “Health … Office signs are written in English and in the primary languages of the populations being served (e.g
  20. www.ahrq.gov/sites/default/files/2024-02/pace-report.pdf
    January 01, 2024 - The second most common office setting is residency training offices for family medicine residents. … PARTICIPANTS Participants included all office clinicians and staff in the participating primary care … office. … , including communication from other offices, and errors with participants outside the office. … These systems do not inherently increase primary care office safety.

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