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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
    December 09, 2015 - TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool TeamSTEPPS® for Office-Based … communication Comments: Overall Rating – Communication TEAM PERFORMANCE RATING TeamSTEPPS for Office-Based
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/nicu_toolkit/nicupacket-apa_pedtips.pdf
    December 13, 2013 - ■ Decide whether the pediatrician’s office needs to be close to your home, job, or day care. … ■ Call the pediatrician’s office to ask if they accept your current health insurance and if they are … ■ Ask the pediatrician’s office what your co-payment and responsibilities are. … ■ Ask the pediatrician’s office which doctor your baby will see at every visit. … ■ Ask the pediatrician’s office if a doctor is on-call 24 hours a day for emergencies.
  3. www.ahrq.gov/funding/policies/informedconsent/ictoolkit4.html
    November 01, 2015 - and Interpretation The Guide to Providing Effective Communication and Language Assistance Services Office … Consent Guidance Obtaining and Documenting Informed Consent of Subjects Who Do Not Speak English Office … for Human Research Protections Recommended Guidance on Minimal Risk Research and Informed Consent Office … for Human Research Protections Informed Consent Checklist Office for Human Research Protections … Tips on Informed Consent Office for Human Research Protections
  4. www.ahrq.gov/sops/news.html
    March 01, 2025 - Medical Office Survey on Patient Safety Culture : Sept. 2 – 19 .  … March 2024    AHRQ's Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey 2024 Diagnostic … Review Results: Medical Office Diagnostic Safety Supplemental Item Set Report . Executive Summary . … February 2024   AHRQ's 2024 Surveys on Patient Safety Culture® Medical Office Database Report Results … from AHRQ's 2024 SOPS® Medical Office Survey User Database Report are now available.
  5. www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-012125.pdf
    January 01, 2025 - AHRQ Organization Chart Office of Extramural Research, Education and Priority Populations Francis … Department of Health and Human Services Agency for Healthcare Research and Quality Office of Communications … for disseminating the results of Agency activities with the goal of changing audience behavior Office … the quality and safety of our health care system through research and implementation of evidence Office
  6. www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-020525.pdf
    February 01, 2025 - AHRQ Organization Chart Office of Extramural Research, Education and Priority Populations Francis … Department of Health and Human Services Agency for Healthcare Research and Quality Office of Communications … for disseminating the results of Agency activities with the goal of changing audience behavior Office … improve the quality and safety of our healthcare system through research and implementation of evidence Office
  7. www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - needed Q10        Patient got answer to medical question the same day he/she contacted provider's office … Provider knew important information about patient's medical history Q17        Someone from provider's office … with patient to give results of blood test, x-ray, or other test Q20        Someone from provider's office … talked about all prescription medications being taken Helpful, Courteous, and Respectful Office Staff
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-elicitation-protocol-cgcahps-adult_2357-7a.docx
    December 01, 2016 - the questions: In your own words, please describe your experiences with this provider and his or her office … If you need medical advice or care, please contact your provider’s office. Questions C-PN1. … are the most important things that you look for in a healthcare provider and the staff in his or her office … has gone well in your experiences in the last 6 months with your provider and the staff in his or her office … like to focus on any experiences in the last 6 months with your provider and the staff in his or her office
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=23&search_api_fulltext=&sort=desc
    Title Population Survey Topics AC11 Respondent contacted doctor's office … with medical question during regular office hours Child Health Plan Access … AC10 Patient was informed about length of wait time at provider's office … AC10 Respondent was informed about length of wait time at provider's office … AC10 Respondent was informed about length of wait time at doctor's office
  10. www.ahrq.gov/sites/default/files/wysiwyg/topics/Federal-IWG-dxsafety.pdf
    March 09, 2020 - , M.D., FAAFP Indian Health Service Division of Patient Safety and Clinical Risk Management, Office … ONC Chief Clinical Officer David Hunt, M.D., FACS ONC Medical Director, Patient Safety, Office of … OASH Office of Infectious Disease and HIV/AIDS Policy (OIDP) Director Leith States, M.D., M.P.H. … OASH Chief Medical Officer (acting), Office of the Assistant Secretary for Health Anita Everett, M.D … of the National Coordinator for Health Information Technology, OASH = Office of the Assistant Secretary
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
    January 01, 2014 - Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q19 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q23 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
    December 01, 2020 - In the last 6 months, did you contact this provider’s office to get an appointment for an illness, … In the last 6 months, when you contacted this provider’s office to get an appointment for care you … In the last 6 months, did you contact this provider’s office with a medical question during regular … office hours? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often
  13. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=3&search_api_fulltext=&sort=desc
    Sort ascending P-CR11 Patient got help from personal doctor's office … Coordination of care P-CR10 Patient needed help from personal doctor's office … Group Coordination of care P-CR8 Someone from doctor's office … Plan Coordination of care C-CR6 Someone from provider's office … Coordination of care P-CR3 Someone from personal doctor's office
  14. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=9&search_api_fulltext=&sort=asc
    Coordination of care P-CR11 Patient got help from personal doctor's office … or clinic after regular office hours Adult Health Plan Access … Plan Access AC8 Patient got needed care from provider's office … after regular office hours Adult Clinician & Group Access … AC4 Patient got needed care from provider's office during evenings, weekends, or holidays
  15. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=3&search_api_fulltext=&sort=asc
    Title Population Survey Topics C-CR6 Someone from provider's office … Coordination of care C-CR6 Patient needed help from provider's office … Coordination of care C-CR7 Patient got help from provider's office … Group Health information technology C-HIT13 Provider's office … Group Health information technology C-HIT18 Provider’s office
  16. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-phone-interview.pdf
    March 09, 2018 - Another provider from a different office/clinic 2. … A clerk or receptionist in the main provider’s office 4. … A care coordinator in the main provider’s office 5. … A social worker in the main provider’s office 6. … s office helped you?
  17. www.ahrq.gov/teamstepps/instructor/videos/ts_poddescript/DESC_script.html
    November 01, 2017 - Physician's Office: DESC Script TeamSTEPPS Training Video TeamSTEPPS is a teamwork system developed … Physician's Office: DESC Script [1 min., 49 sec.]
  18. www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-100324.pdf
    October 01, 2024 - AHRQ Organization Chart Office of Extramural Research, Education and Priority Populations Francis … Department of Health and Human Services Agency for Healthcare Research and Quality Office of Communications … for disseminating the results of Agency activities with the goal of changing audience behavior OfficeOffice of the Director Robert Otto Valdez, Ph.D., M.H.S.A. Director Mamatha S.
  19. www.ahrq.gov/teamstepps/dental/ts_dental02oppwon/dental02oppwon.html
    July 01, 2018 - Dental Office: Opportunity Won TeamSTEPPS Training Video TeamSTEPPS is a teamwork system developed … Successful Outcome Using TeamSTEPPS in the Dental Office [4 min., 21 sec.]
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
    November 01, 2020 - 3 Excluded vs. included Efficacy of visit technology (Not included) Did this provider’s office … during regular office hours, how often did you get an answer to your medical question that same … 17 Did someone from this provider’s office follow up to give you those results? … at this provider’s office as helpful as you thought they should be? … 21 Thinking about your most recent visit, was the staff from this provider’s office as helpful

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