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  1. www.ahrq.gov/sites/default/files/wysiwyg/workingforquality/opm-specific-plan-nqs2014.pdf
    January 01, 2014 - Office of Personnel Management (OPM) adopted an Agency strategic goal entitled “Healthier Americans, … To achieve this goal, the Office of Personnel Management must “provide high-quality health benefits … The Office of Personnel Management is actively working with more than 100 health insurance carriers, … Building upon the FEHB experience, the Office of Personnel Management launched the Multi-State Plan … The Office of Personnel Management is an active Million Hearts™ partner.
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
    January 01, 2012 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
    January 01, 2012 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how
  4. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=2&search_api_fulltext=&sort=desc
    P-IN6 Respondent used child younger than 18 as interpreter at child's personal doctor's office … P-IN5 Patient used friend or family member as interpreter at personal doctor's office … P-IN5 Respondent used friend or family member as interpreter at child's personal doctor's office … Interpreter services P-IN4 Rating of interpreter at personal doctor's office … Interpreter services P-IN3 Interpreter at child's personal doctor's office
  5. www.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-roster-2023dec.pdf
    December 21, 2023 - FDA- Senior Policy Advisor, Office of the Center Director, Center for Devices and Radiological Health … Toby Lowe FDA Associate Director of the Office of In Vitro Diagnostics and Radiological Health, … IHS Physician Senior Advisor, IHS Office of Quality Lisa Majewski, Ph.D., RN, M.S.N. … NIH Chief, Office of Patient Safety and Clinical Quality, NIH Clinical Center Gurvaneet Randhawa, … of the National Coordinator for Health Information Technology, OASH = Office of the Assistant Secretary
  6. www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14apa.html
    June 01, 2014 - Medical Office Survey on Patient Safety Culture Appendix A Previous Page Next Page Table … of Contents Medical Office Survey on Patient Safety Culture Executive Summary Chapter 1. … Medical Office Characteristics Chapter 4. Characteristics of Respondents Chapter 5. … Average Percentage of Respondents Giving Their Medical Office an Overall Rating on Patient Safety by … Average Percentage of Respondents Giving Their Medical Office an Overall Rating on Patient Safety by
  7. www.ahrq.gov/ncepcr/communities/pbrn/registry/slone-center-office-based-research-network.html
    January 01, 2012 - Slone Center Office-based Research Network Status: Inactive Registered Date: January … Wisconsin Wyoming Network Founded: 2002 PBRN Mission Statement: The Slone Center Office-based
  8. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
    March 09, 2018 - Q2=1 (Child visited more than one Q3 (Someone in MP’s office doctor’s office or used more than helped … 12 months) doctors/providers) Q2=1 (Child visited more than one Q6 (Knew how to contact doctor’s office … or used more than one kind of health care service in last 12 months), Q3=1 (Someone in MP’s office … or used more than one kind of health care service in last 12 months), Q3=1 (Someone in MP’s office … MESSAGING Q2=1 (Child visited more than one doctor’s office or used more than one kind of health
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=13&search_api_fulltext=&sort=desc
    Topics AC10 Patient was informed about length of wait time at provider's office … Interpreter services P-IN2 Patient had interpreter at personal doctor's office … Group Access AC8 Patient got needed care from provider's office … after regular office hours Adult Clinician & Group Access … or clinic after regular office hours Adult Health Plan Access
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-suppl-items-spanish.docx
    June 09, 2016 - SOPS® Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey - Spanish SOPS® Diagnostic … Safety Supplemental Items for the SOPS Medical Office Survey Language: Spanish · These supplemental … items were designed for use with the core SOPS® Medical Office Survey … Administration Instructions: To submit data from these supplemental items to the AHRQ SOPS Medical Office … Add the SOPS Medical Office Background Questions after these diagnostic safety items.
  11. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
    March 07, 2019 - Name of targeted office area: Size of office area: Number of staff within office area: Physicians: Nurses … : Other: Key Actions: Describe the targeted office area: Office area name Size in terms of number of … Key Actions: Review office performance and safety data Incident reports AHRQ Medical Office Survey on … And these could be other parts of the office or areas of the office that interface directly with the … Can you do your training session before the office opens or after the office opens?
  12. www.ahrq.gov/sites/default/files/2024-12/dalton-report.pdf
    January 01, 2024 - Of those undergoing surgery, 57% did so in an office setting. … Similarly, office uterine evacuations were uncommon among all groups, even Ob/Gyns. … and office uterine evacuation use in the last 6 months increased (p<0.001). … Office space limitations was the most frequently identified barrier to offering office uterine evacuations … Of those undergoing surgery, 57% did so in an office setting.
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
    January 01, 2008 - COMMUNICATION for OFFICE-BASED CARE Communication ® TeamSTEPPS | Primary Care Medical … Office-Based Care Teams Communication Slide INTRODUCTION SAY: Communication is the first of the … MODULE TIME: 30 minutes MATERIALS: Flipchart and markers Copies of Handouts Video of Office-Based … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Communication IMPORTANCE OF COMMUNICATION SAY: The … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Communication FRONT OFFICE SCENARIO SAY: Now let’s
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-adult-survey_2357-1a.docx
    March 11, 2016 - In the last 6 months, how often were you able to get the care you needed from this provider’s office … In the last 6 months, did you contact this provider’s office with a medical question after regular office … In the last 6 months, when you contacted this provider’s office after regular office hours, how often … In the last 6 months, did you need to visit this provider's office after regular office hours? … after regular office hours?
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
    January 01, 2016 - Staff"(Office Staff) composites. … Q10/Q14 In the last 12/6 months, when you phoned this provider’s office during regular office hours … Q12/Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, … Q10/Q11 In the last 6 months, when you contacted this provider’s office during regular office hours … Q17/Q18 In the last 6 months, when you contacted this provider’s office during regular office hours
  16. www.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson1.html
    November 01, 2015 - Primary Care Office Environment Discussion How does your team describe the primary care office environment … What does your team describe as a typical day at the office? … What does your team think a patient’s typical visit to the primary care medical office is like? … Are any of the situations observed in the video situations that could happen in your office? … Return to TeamSTEPPS for Office-Based Care Online Course
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - 10 Patient got answer to medical question the same day he/she phoned provider’s office 10 … [Yes/No  If No, go to #7] In the last 12 months, did you phone this provider’s office to get an … with a medical question during regular office hours? … question during regular office hours? … with a medical question after regular office hours?
  18. www.ahrq.gov/sites/default/files/publications2/files/dx-issue-brief-20-brazil-health-system.pdf
    August 01, 2024 - The needs assessment included a modified survey adapted from the SOPS Medical Office Survey Diagnostic … For instance, phrases such as “in this office/appointments” were modified to “in this service.” … informed when a missed, wrong, or delayed diagnosis happened in that office. … Medical Office Survey on Patient Safety Culture. … Content last reviewed October 2023. https://www.ahrq.gov/sops/surveys/medical-office/index.html.
  19. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx
    March 01, 2010 - TeamSTEPPS for Office-Based Care Online Course. … If you could describe the office in one word, what would it be? … The general public experiences the office from the perspective of one patient at a time, while office-based … The work of an office-based team does not follow a linear process. … If you could describe the medical office in one word, what would it be?
  20. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=1&search_api_fulltext=&sort=asc
    Population Survey Topics AC6 Child got needed care from doctor's office … or clinic after regular office hours Child Health Plan Access … after regular office hours Child Clinician & Group Access … AC4 Child got needed care from provider's office during evenings, weekends, or holidays … or clinic after regular office hours Child Health Plan Access

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