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Total Results: 5,174 records

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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_chartbook.pdf
    January 01, 2019 - Office Staff 79% of pat ients reported that office staff were always helpfu l and respectfu l. … Staff 5% 16% 79% 321,701 Office staff was helpful 7% 21% 72% 320,372 Office staff courteous and respectful … Department of Agriculture Economic Research Service & Federal Office of Rural Health Policy (2013). … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … ’s office as helpful as you thought they should be?
  2. www.ahrq.gov/research/shuttered/toolkitchecklist/adminancil.html
    August 01, 2017 - Special attention to potential office space and staff meeting areas. … member: __________________________ General Observations:         Potential office
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson1.pdf
    November 30, 2015 - Practice Facilitator Agenda - Lesson 1: Teamwork and Communication TeamSTEPPS ® for Office-Based Care … TeamSTEPPS for Office-Based Care Lesson 1: Practice Facilitator Agenda Practice Facilitator Agenda … Primary Care Office Environment Discussion  How does your team describe the primary care office environment …  What does your team describe as a typical day at the office? …  Are any of the situations observed in the video situations that could happen in your office?
  4. www.ahrq.gov/research/findings/final-reports/crctoolkit/crctool2a-1.html
    April 01, 2018 - Your office is involved in a colorectal cancer screening program that involves sending stool tests to … Your office is informed of an abnormal screening test result for one of your patients. … Your office is informed of an abnormal test result for one of your patients. … Colorectal Cancer Screening Process in Your Office (Physicians, Other Clinicians, and ALL Other Staff … ) This section asks about how the colorectal cancer screening process occurs in your office.
  5. www.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
    April 01, 2018 - Q10        During your office visits before your surgery, did this surgeon spend enough time with you … Q12        During your office visits before your surgery, did this surgeon show respect for what you … Information To Help You Recover From Surgery Q26        Did anyone in this surgeon's office explain … Q28        Did anyone in this surgeon's office give you easy to understand instructions about what to … and receptionists at this surgeon's office as helpful as you thought they should be?
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/spanish-mo-ve-suppl-item-set-2022.docx
    January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey - Spanish SOPS® Value … and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish Purpose: This … supplemental item set was designed for use with the core SOPS® Medical Office Survey to help medical … Placement: This supplemental item set should be added to the end of the SOPS Medical Office Survey, after … Add the SOPS Medical Office Background Questions after these Value and Efficiency items.
  7. www.ahrq.gov/sites/default/files/wysiwyg/topics/federal-interagency-workgroup-dx-safety-2022dec.pdf
    December 12, 2022 - FDA Senior Policy Advisor, Office of the Center Director, Center for Devices and Radiological Health … FDA Associate Director of the Office of In Vitro Diagnostics and Radiological Health, Center for Devices … IHS Physician Senior Advisor, Office of Quality Qi Duan, Ph.D. … NIH Chief, Office of Patient Safety and Clinical Quality, NIH Clinical Center Gurvaneet Randhawa, … of the National Coordinator for Health Information Technology, OASH = Office of the Assistant Secretary
  8. www.ahrq.gov/es/cahps/surveys-guidance/item-sets/search.html
    Access AC4 Patient got needed care from provider's office … AC6 Patient got answer to medical question as soon as needed when contacted provider's office … after regular office hours Adult Clinician & Group Access … AC8 Patient got needed care from provider's office after regular … office hours Adult Clinician & Group Access
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=13&search_api_fulltext=&sort=desc
    Sort ascending P-IN2 Patient had interpreter at personal doctor's office … Interpreter services P-IN4 Rating of interpreter at personal doctor's office … P-IN5 Patient used friend or family member as interpreter at personal doctor's office … Interpreter services P-IN3 Interpreter at child's personal doctor's office … P-IN6 Respondent used child younger than 18 as interpreter at child's personal doctor's office
  10. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=asc
    with medical question during regular office hours Adult Health Plan Access … AC13 Patient contacted personal doctor's office with medical question … after regular office hours Adult Health Plan Access … AC5 Patient contacted provider's office after hours Adult Clinician & Group … during regular office hours Adult Health Plan Access
  11. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=23&search_api_fulltext=&sort=desc
    AC10 Respondent was informed about length of wait time at doctor's office … with medical question during regular office hours Child Health Plan Access … during regular office hours Child Health Plan Access … AC13 Respondent contacted doctor's office with medical question after regular office hours … after regular office hours Child Health Plan Access
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/medoffvaluesuppitemset.docx
    July 24, 2017 - SOPSTM Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey Language: English … Notes These supplemental items were designed for use with the core SOPS™ Medical Office Survey. … In our office, we are working to improve patient flow. 1 2 3 4 5 9 3. … Provide us with reports on our office performance 1 2 3 4 5 9 3. … I looked at visual displays or graphs to see how well my office was performing. 1 2 5.
  13. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/ICD-and-CPT-codes.xlsx
    January 01, 2018 - Office/Ambulatory Visits CPT 99201 Office outpatient new 10 minutes Office/Ambulatory Visits CPT 99202 … Office outpatient new 20 minutes Office/Ambulatory Visits CPT 99203 Office outpatient new 30 minutes … Office outpatient new 60 minutes Office/Ambulatory Visits CPT 99211 Office outpatient visit 5 minutes … Office/Ambulatory Visits CPT 99212 Office outpatient visit 10 minutes Office/Ambulatory Visits CPT … 99213 Office outpatient visit 15 minutes Office/Ambulatory Visits CPT 99214 Office outpatient visit
  14. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=20&search_api_fulltext=&sort=asc
    AC14 Respondent got answer to medical question as soon as needed when contacted doctor's office … after regular office hours Child Health Plan Access … P-CR11 Respondent got help from doctor's office to manage child's care among different providers … care P-IN2 Respondent had interpreter at child's personal doctor's office … Interpreter services C-IN2 Respondent had interpreter at provider's office
  15. www.ahrq.gov/sites/default/files/wysiwyg/workingforquality/2015-opm-agency-specific-plan.pdf
    January 01, 2015 - Office of Personnel Management’s “Healthier Americans” strategic goal powerfully aligns the health care … plus active collaboration with other Federal Agencies and leading private-sector organizations, the Office … The Office of Personnel Management’s new initiatives promote healthy lifestyles and extend health insurance … In 2014, the Office of Personnel Management announced a new plan performance assessment framework that … Through attention to measure scoring, accountability for results, and public reporting, the Office of
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=15
    October 26, 2023 - Coordination of care P-CR10 Patient needed help from personal doctor's office … Coordination of care P-CR11 Patient got help from personal doctor's office … Health Plan Access AC5 Child needed care from doctor's office … or clinic after regular office hours Child Health Plan Access … AC6 Child got needed care from doctor's office or clinic after regular office hours
  17. FECC Surveys (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
    March 09, 2018 - Who in the main provider’s office helped you? … or receptionist in the main provider’s office  A care coordinator in the main provider’s office … ’s office  Someone else in the main provider’s office 1 … receptionist in the main provider’s office  A care coordinator in the main provider’s office  A … office  Someone else in the main provider’s office 5a.
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=asc
    Children with chronic conditions AC11 Respondent contacted doctor's office … with medical question during regular office hours Child Health Plan Access … AC13 Respondent contacted doctor's office with medical question after … Respondent contacted provider's office after hours Child Clinician & Group … during regular office hours Child Health Plan Access
  19. www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
    June 01, 2014 - Medical Office Survey on Patient Safety Culture Notes Previous Page Next Page Table of … Contents Medical Office Survey on Patient Safety Culture Executive Summary Chapter 1. … Medical Office Characteristics Chapter 4. Characteristics of Respondents Chapter 5. … Data Cleaning Each participating medical office submitted individual-level survey data. … In addition, each participating medical office was sent a copy of its data frequencies to verify that
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - When you phoned this provider’s office during regular office hours, how often did you get an answer … When you phoned this provider’s office after regular office hours, how often did you get an answer … When you contacted this provider’s office to get an appointment for care you needed right away, how … When you contacted this provider’s office during regular office hours, how often did you get an answer … How often did you and someone from this provider’s office talk about all the prescription medicines

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