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www.ahrq.gov/sops/index.html
Medical Office Database Submission: September 2–19
Discover how to submit your SOPS … Medical Office Survey data—and why it matters. … Hospital
Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center … Hospital
Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center … SOPS Translation Information
Hospital SOPS Version 2.0 Translation Information
Medical Office
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.pdf
October 01, 2011 - Before your surgery, how many office visits
did you have with this surgeon? … During your office visits before your
surgery, did this surgeon listen carefully to
you? … During your office visits before your
surgery, did this surgeon spend enough time
with you? … During your office visits before your
surgery, did anyone in this surgeon’s office
use pictures, drawings … Did anyone in this surgeon’s office explain
what to expect during your recovery
period?
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www.ahrq.gov/ncepcr/communities/pbrn/registry/slone-center-office-based-research-network.html
January 01, 2012 - Slone Center Office-based Research Network
Status:
Inactive
Registered Date:
January … Wisconsin
Wyoming
Network Founded:
2002
PBRN Mission Statement:
The Slone Center Office-based
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - Staff (Office Staff)
o Providers’ Use of Information to Coordinate Patient Care (Care Coordination … Staff
5% 16% 79%
305,624
Office staff was helpfu l
6% 21% 73%
303,9 53 … Department of Agriculture Economic Research Service &
Federal Office of Rural Health Policy (2013). … Q10/Q11
In the last 6 months, when you contacted this provider’s office during
regular office hours … provider’s office as helpful as you thought they should be?
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www.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - Good Teamwork in Office-Based Care
Good teamwork helps office staff get to the bottom of questions without … Leadership in Office-Based Care
Effective leadership can help a medical office resolve problems quickly … Mutual Support in Office-Based Care
Supporting medical office colleagues, even difficult ones, allows … Situation Monitoring in Office-Based Care
Responding to patients' changing situation in a timely manner … Use these TeamSTEPPs techniques to teach medical office staff how to intervene on behalf of patients
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www.ahrq.gov/sops/surveys/index.html
January 01, 2025 - Medical Office Survey . Nursing Home Survey . Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set SOPS Hospital Survey SOPS Medical Office Survey SOPS Nursing Home Survey Health
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
June 02, 2025 - Did this provider’s office give you information about what to do if you needed care during evenings, … In the last 6 months, did someone from this provider’s office talk with you about specific goals for … In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
January 01, 2017 - Staff (Office Staff)
o Providers’ Use of Information to Coordinate Patient Care (Care Coordination … Q10/Q11
In the last 6 months, when you contacted this provider’s office during
regular office hours … Q20/Q26
In the last 6 months, how often did you and someone from this
provider’s office talk about … Staff (Office Staff)
Q21/Q27 In the last 6 months, how often were clerks and receptionists at this … provider’s office as helpful as you thought they should be?
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.html
May 01, 2013 - comprehensive, coordinated, etc.) into observable, tangible behaviors and processes of care within any office … Approaches to the care of CSHCN at the practice are child rather than family-centered ; office needs … In addition to Level 1, standardized office communication methods are identified to the family by the … In addition to Level 3, office activities encourage individual requests for flexible access; access and … A designated care coordinator uses these tools and other standardized office processes which support
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/partnering-a.pdf
May 01, 2016 - A Patient and Family Advisory Committee (PFAC) is
a group of patients, family members, office staff, … A PFAC represents you and your family’s viewpoint
on issues at the doctor’s office. … A PFAC can:
■ Help your doctors and their office staff learn from
your experience as a patient or a … If your doctor’s office
doesn’t have a PFAC, you can offer to help your doctor
start one. … A PFAC gives you a voice in how your doctor’s office
works.
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www.ahrq.gov/sops/news/previous-announcements.html
March 01, 2025 - March 2022 2022 SOPS Medical Office Database Report The AHRQ SOPS Medical Office Survey on Patient Safety … Medical offices can administer the items at the end of the SOPS Medical Office Survey, just before the … Medical offices can use the survey item set as a supplement to the Medical Office Survey to assess the … Learn more about the Diagnostic Safety Supplemental Item Set for Medical Office SOPS . … March 2019 Development of Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey AHRQ
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/trends.html
June 01, 2018 - Person-Centered Care Measure With Elimination of Disparities
Adults who had a doctor’s office or … Children who had a doctor’s office or clinic visit in the last 12 months whose parents reported poor … Rating of health care 0-6 on a scale from 0 to 10 (best grade) by—
Adults who had a doctor's office … Children who had a doctor's office or clinic visit in the last 12 months. … Adults [Children] who had a doctor’s office or clinic visit in the last 12 months whose health providers
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www.ahrq.gov/sites/default/files/2025-04/elder-report.pdf
January 01, 2025 - • Return of results is the process of getting results back to the office (and to the physician)
from … Case study by office site: Each site was initially analyzed as an independent case study. … No office consistently had or adhered
to office-wide result management practices, and only two offices … Data collected prior to the office visits
were an office demographic form and the online self-assessment … Patient safety in the physician office setting.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Elder_18.pdf
February 19, 2008 - • Collection of written documents and forms from the office. … Characteristics of participating family medicine offices
Characteristic
Office 1
(Suburban)
Office … 2
(Urban)
Office 3
(Rural)
Office 4
(Suburban)
Physicians/providers (N)
Full time 7 2 4 … One office had four safety practices; one had two; one had
one; and one had none. … if that is true of training programs in general or just this specific office.
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www.ahrq.gov/sops/about/faq/index.html
June 01, 2022 - What is considered a medical office? … A medical office could be located in a building containing multiple medical offices, but each office … Can any size medical office conduct the SOPS Medical Office Survey? … Office Database. … Medical Office Survey .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - In the last 6 months, did you contact this
provider’s office to get an appointment for
your child for … In the last 6 months, when you contacted
this provider’s office to get an appointment
for care your … during regular office
hours? … In the last 6 months, when you contacted
this provider’s office during regular office
hours, how often … In the last 6 months, how often were clerks
and receptionists at this provider’s office as
helpful
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www.ahrq.gov/sites/default/files/wysiwyg/SOPS-International-Languages-September-2022-508-rev.pdf
January 01, 2022 - Countries
Hospital
1.0
Hospital
2.0
Medical
Office
Nursing
Home
Community
Pharmacy
Ambulatory … Safety
Supplemental
Item Set
Hospital Value
and Efficiency
Supplemental
Item Set
Medical Office … Greek
September 2022 Page 2 of 3
Countries
Hospital
1.0
Hospital
2.0
Medical
Office … Safety
Supplemental
Item Set
Hospital Value
and Efficiency
Supplemental
Item Set
Medical Office … Polish
Portuguese
Punjabi
Countries
Hospital
1.0
Hospital
2.0
Medical
Office
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
June 02, 2025 - respondents to tell a clear and
comprehensive story about their experience with a
provider and his/her office … are the most important things that you look for in a healthcare
provider and the staff in his or her office … about the things that are most important to you, how do
your provider and the staff in his or her office … gone well in your experiences
in the last 3 months with your provider and the staff in his or her office … like to focus on any experiences in the last 3 months with your
provider and the staff in his or her office
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14chap7.html
June 01, 2014 - Medical Office Survey on Patient Safety Culture
Chapter 7. What’s Next? … Previous Page Next Page
Table of Contents
Medical Office Survey on Patient Safety Culture
Executive … Medical Office Characteristics
Chapter 4. Characteristics of Respondents
Chapter 5. … Seven steps of action planning are provided to help your medical office go beyond simply conducting a … Are there different areas for improvement for different medical office staff?
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www.ahrq.gov/policy/eeo/index.html
July 01, 2025 - The No FEAR Act Office of Personnel Management: Information Management—No Fear Act . … The Equal Employment Opportunity Policy Note: AHRQ receives its EEO services from the HHS Office of … AHRQ receives its EEO services from the HHS Office of Equal Employment Opportunity, Strategic Engagement