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  1. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
    October 15, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing 1 1 Upcoming … Comparative Database • What is the Medical Office SOPS Comparative Database? … of patient safety culture improvement o Participating medical offices will receive a free medical office
  2. www.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
    April 01, 2018 - Q10        During your office visits before your surgery, did this surgeon spend enough time with you … Q12        During your office visits before your surgery, did this surgeon show respect for what you … Information To Help You Recover From Surgery Q26        Did anyone in this surgeon's office explain … Q28        Did anyone in this surgeon's office give you easy to understand instructions about what to … and receptionists at this surgeon's office as helpful as you thought they should be?
  3. www.ahrq.gov/cpi/about/nac/snac.html
    May 01, 2022 - HHS Immediate Office of the Secretary requested that the AHRQ director form a Subcommittee of the National … Chief Data Officer and Senior Advisor to the Director Office of the Director Agency for Healthcare … Zimmerman, M.P.H., PMP Senior Program Advisor Designated Management Official, National Advisory Council Office
  4. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/ICD-and-CPT-codes.xlsx
    January 01, 2018 - Office/Ambulatory Visits CPT 99201 Office outpatient new 10 minutes Office/Ambulatory Visits CPT 99202 … Office outpatient new 20 minutes Office/Ambulatory Visits CPT 99203 Office outpatient new 30 minutes … Office outpatient new 60 minutes Office/Ambulatory Visits CPT 99211 Office outpatient visit 5 minutes … Office/Ambulatory Visits CPT 99212 Office outpatient visit 10 minutes Office/Ambulatory Visits CPT … 99213 Office outpatient visit 15 minutes Office/Ambulatory Visits CPT 99214 Office outpatient visit
  5. www.ahrq.gov/sites/default/files/2024-12/dalton-report.pdf
    January 01, 2024 - Of those undergoing surgery, 57% did so in an office setting. … Similarly, office uterine evacuations were uncommon among all groups, even Ob/Gyns. … and office uterine evacuation use in the last 6 months increased (p<0.001). … Office space limitations was the most frequently identified barrier to offering office uterine evacuations … Of those undergoing surgery, 57% did so in an office setting.
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
    January 01, 2012 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
    January 01, 2012 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how
  8. www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
    June 01, 2014 - Medical Office Survey on Patient Safety Culture Notes Previous Page Next Page Table of … Contents Medical Office Survey on Patient Safety Culture Executive Summary Chapter 1. … Medical Office Characteristics Chapter 4. Characteristics of Respondents Chapter 5. … Data Cleaning Each participating medical office submitted individual-level survey data. … In addition, each participating medical office was sent a copy of its data frequencies to verify that
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - When you phoned this provider’s office during regular office hours, how often did you get an answer … When you phoned this provider’s office after regular office hours, how often did you get an answer … When you contacted this provider’s office to get an appointment for care you needed right away, how … When you contacted this provider’s office during regular office hours, how often did you get an answer … How often did you and someone from this provider’s office talk about all the prescription medicines
  10. www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14apa.html
    June 01, 2014 - Medical Office Survey on Patient Safety Culture Appendix A Previous Page Next Page Table … of Contents Medical Office Survey on Patient Safety Culture Executive Summary Chapter 1. … Medical Office Characteristics Chapter 4. Characteristics of Respondents Chapter 5. … Average Percentage of Respondents Giving Their Medical Office an Overall Rating on Patient Safety by … Average Percentage of Respondents Giving Their Medical Office an Overall Rating on Patient Safety by
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
    January 01, 2016 - Staff"(Office Staff) composites. … Q10/Q14 In the last 12/6 months, when you phoned this provider’s office during regular office hours … Q12/Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, … Q10/Q11 In the last 6 months, when you contacted this provider’s office during regular office hours … Q17/Q18 In the last 6 months, when you contacted this provider’s office during regular office hours
  12. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
    December 01, 2021 - Association • Arizona Department of Health Services • Arkansas Department of Health • California Office … Oklahoma State Department of Health • Oregon Association of Hospitals and Health Systems • Oregon Office … of Communications ◼ OEREP: Office of Extramural Research, Education, and Priority Populations … • ACL: Administration for Community Living • ASPE: Office of the Assistant Secretary for Planning and … of the Director-Office of Research on Women’s Health • OASH: Office of the Assistant Secretary for
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - 10 Patient got answer to medical question the same day he/she phoned provider’s office 10 … [Yes/No  If No, go to #7] In the last 12 months, did you phone this provider’s office to get an … with a medical question during regular office hours? … question during regular office hours? … with a medical question after regular office hours?
  14. www.ahrq.gov/sops/news.html
    March 01, 2025 - Medical Office Survey on Patient Safety Culture : Sept. 2 – 19 .  … March 2024    AHRQ's Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey 2024 Diagnostic … Review Results: Medical Office Diagnostic Safety Supplemental Item Set Report . Executive Summary . … February 2024   AHRQ's 2024 Surveys on Patient Safety Culture® Medical Office Database Report Results … from AHRQ's 2024 SOPS® Medical Office Survey User Database Report are now available.
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - Think about the testing process in your office. … the greatest risks in your office … “best” office system. … The leadership (e.g.,medical director, office manager, head nurse, or other leader) at this office demonstrates … All staff in this office work as a team. 4.
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
    December 01, 2018 - In the last 6 months, did you contact this provider’s office with a medical question about your child … after regular office hours?     … In the last 6 months, when you contacted this provider’s office after regular office hours, how often … In the last 6 months, did your child need to visit this provider's office after regular office hours … after regular office hours?    
  17. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-adult.html
    December 01, 2018 - In the last 6 months, how often were you able to get the care you needed from this provider’s office … In the last 6 months, did you contact this provider’s office with a medical question after regular office … In the last 6 months, when you contacted this provider’s office after regular office hours, how often … In the last 6 months, did you need to visit this provider's office after regular office hours?     … after regular office hours?    
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
    October 30, 2020 - In the last 6 months, did you contact this provider’s office to get an appointment for an illness, … In the last 6 months, when you contacted this provider’s office to get an appointment for care you … Did this provider’s office give you information about what to do if you needed care during evenings … office hours? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh-2352a.docx
    October 30, 2020 - Did this provider’s office give you information about what to do if you needed care during evenings, … In the last 6 months, did you contact this provider’s office with a medical question during regular office … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … In the last 6 months, did someone from this providers’ office talk with you about specific goals for … In the last 6 months, did someone from this providers’ office as you if there are things that make it
  20. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/spanish-composite-measures.pdf
    December 01, 2011 - Spanish Medical Office Survey on Patient Safety Culture Items and Dimensions D-1 Spanish Translation … of AHRQ’s Medical Office Survey on Patient Safety December 2011 This document explains the process … to develop a Spanish translation of the Agency for Healthcare Research and Quality (AHRQ) Medical Office … culturally equivalent to the English version of the survey; and • Pretest the translation with medical office … two bilingual translators conducted five cognitive interviews to pretest the translation with medical office

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