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www.ahrq.gov/news/newsroom/case-studies/201525.html
September 01, 2015 - AHRQ’s Medical Office Survey Helps Colorado Hospital Provide Better Care
Search All Impact Case Studies … in northeast Colorado, has used results from an AHRQ-developed patient safety survey, the Medical Office … The Medical Office Survey on Patient Safety Culture is one of five AHRQ safety culture surveys. … This version is designed to help outpatient medical office providers and staff assess patient safety, … Studies
Impact Case Study Identifier:
2015-25
AHRQ Product(s):
Medical Office
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/mo-ve-suppl-item-set-2022.pdf
January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey - English
SOPS® … Value and Efficiency Supplemental Item
Set for the SOPS Medical Office Survey
Language: English
• … Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office
Survey … Add the SOPS Medical Office Background Questions
after these Value and Efficiency items. … https://www.ahrq.gov/sops/databases/medical-office/index.html
https://www.ahrq.gov/sops/databases/medical-office
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-english.pdf
March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English
SOPS … ® Value and Efficiency Supplemental Item
Set for the SOPS Medical Office Survey
Language: English … Add the SOPS Medical Office Background Questions
after these Value and Efficiency items. … https://www.ahrq.gov/sops/databases/medical-office/index.html
https://www.ahrq.gov/sops/databases/medical-office … /index.html
https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-12-15-2022.docx
January 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey
SOPS® Diagnostic Safety … Supplemental Item Set for the SOPS Medical Office Survey
Language: English
Purpose: This supplemental … item set was designed for use with the core SOPS® Medical Office Survey to help medical offices assess … Placement: This supplemental item set should be added to the end of the SOPS Medical Office Survey, after … Add the SOPS Medical Office Background Questions after these diagnostic safety items.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/userguide/mosurveyguide.pdf
June 02, 2016 - AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide
USER’S G
UIDE
MEDICAL
OFFICE
SURVEY … Audience for Survey Administration
Medical Office Definition
The purpose of the Medical Office Survey … If so, each medical office should be identified as a separate
office so each site can receive its own … Organizational Learning The office has a learning culture that facilitates making
changes in office … Providers in this office are open to staff ideas about how to improve office processes.
D2.
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www.ahrq.gov/cpi/centers/oms/index.html
January 01, 2021 - Office of Management Services (OMS)
Directs and coordinates the Agency's administrative services … The Office of the Director leads the design, implementation, and evaluation of management and operational … Management, and Office of Management and Budget initiatives, including sustainability and the Agency's … OMS was formerly the Office of Performance Accountability, Resources, and Technology (OPART). … Contact Information
Office of Management Services (OMS)
Agency for Healthcare Research and Quality
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner
1
1
Development of … the
AHRQ Medical Office Survey on
Patient Safety Culture
John Hickner, MD, MSc
Chairman, Family … Office processes and standardization
4. Work pressure and pace
5. … Web = 65%
• Average number of respondents per office = 23
(range: 5 to 92)
• Average office response … Hospital SOPS Dimensions
Medical Office SOPS Dimensions
Medical Office Pilot Test
Pilot Test Medical
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/medical-office/2016-report-part-2.pdf
January 01, 2016 - Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes.
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www.ahrq.gov/cpi/about/organization/orgchart/organizational-chart.html
February 01, 2025 - AHRQ Organization Chart
Office of the Director Mamatha S. … Sessums, J.D., M.D., Chief Medical Officer Office of Extramural Research, Education and Priority Populations … Office of Communications Karen Fleming-Michael, Director Designs, develops, implements, and manages programs … Office of Management Services Jeffrey "Jay" Toven, Director Directs and coordinates Agency-wide program
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www.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
September 01, 2015 - TeamSTEPPS for Office-Based Care: Communication
Instructor's Guide
Contents
Introduction … Check-Back Check-Back Technique Example Communication Video Communication Video Communication Exercise Front Office … Scenario Front Office Scenario Barriers - Tools - Outcomes
Introduction
Say: Communication is … Video of Office-Based Team. … Return to Contents
Front Office Scenario
Say: Now let's look at the following scenario and see
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www.ahrq.gov/teamstepps/officebasedcare/module4/office_lead-ig.html
September 01, 2015 - TeamSTEPPS for Office-Based Care: Leading Teams
Instructor's Guide
Contents
TeamSTEPPS for … Office-Based Care: Leading Teams Introduction Leading Teams Characteristics of Effective Leadership … Use a Huddle To Change the Plan Debrief Debrief Checklist Leadership Video Leadership Exercise Front Office … Scenario Leadership Tools References
TeamSTEPPS for Office-Based Care: Leading Teams
Return to … Discuss a common scenario in which the office team huddles to discuss new data or changes to the plan
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www.ahrq.gov/policymakers/chipra/overview/background/appendix-a4.html
December 01, 2009 - for Healthcare Research and Quality (AHRQ)
Richard Kronick
Director
Francis Chesley
Director, Office … Disabled and Elderly Health Programs Group
anita.yuskauskas@cms.hhs.gov
Jean Moody Williams
Director, Office … , Quality Improvement Group
jean.moodywilliams@cms.hhs.gov
Barry Straube
Chief Medical Officer, Office … of Clinical Standards and Quality
barry.straube@cms.hhs.gov
Office of the Assistant Secretary for … of the Administrator
Office of Planning and Evaluation
rcrump@hrsa.gov
Indian Health Service (IHS
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/medical-office/2016-report-part-1.pdf
January 01, 2016 - Medical Office SOPS: 2016 User Comparative Database Report, Part I
MEDICAL
OFFICE
SURVEY
ON PATIEN … medical office. … Providers in this office are open to staff ideas about how
to improve office processes. … Office Processes and Standardization
1. This office is more disorganized than it should be. … Providers in this office are open to staff ideas about
how to improve office processes.
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www.ahrq.gov/teamstepps/officebasedcare/bad_combination/index.html
February 01, 2017 - Poor Teamwork in the Medical Office
This video reinforces the material presented in each module … Poor Teamwork in the Medical Office [11 min 57 sec]
YouTube embedded video: https://www.youtube-nocookie.com
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/mosops-data-specs.pdf
July 09, 2014 - Office Survey on Patient Safety Culture Data File Specifications
AHRQ
Medical Office Survey on Patient … Providers in this office
are open to staff ideas
about how to improve
office processes
D1 Column … Providers and staff talk
openly about office
problems. … This office is good at
changing office
processes to make sure
the same problems don’t
happen again … How long have you
worked in this medical
office location?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
1
1
Success Stories … from the AHRQ
Medical Office Survey on Patient
Safety Culture
Webinar
September 16, 2014
1: … Survey on Patient Safety Culture
• Present an overview of results from the AHRQ
2014 Medical Office … /index.html
8
8
Background on the Medical Office Survey
• Specifically designed to measure the … Office Processes and Standardization
9. Communication Openness
10.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part2.pdf
April 01, 2018 - Medical Office Survey on Patient Safety Culture: 2018 User Database Report, Part II
Medical Office … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to
improve office processes. … Providers in this office are open to staff ideas about how to improve office
processes.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/dyer-prelim-results.pdf
April 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Dyer
1
1
Preliminary Comparative … Results and Analyses from the
Medical Office Survey on
Patient Safety Culture
Naomi Dyer, PhD
Joann … )
http://www.ahrq.gov/qual/mosurvey10/moresults10.htm
3
3
Medical Office SOPS Preliminary
Database … Medical office characteristics? … 2) Office size
3) Ownership
4) Specialty of office
5) Degree of health information technology
(HIT)
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part1.pdf
April 01, 2018 - Communication Openness Providers in the office are open to staff ideas about how to
improve office … Organizational Learning The office has a learning culture that facilitates making
changes in office … surveys per medical office … Office Processes and Standardization
This office is more disorganized than it should be. … Providers in this office are open to staff ideas about
how to improve office processes.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
April 01, 2018 - Communication Openness Providers in the office are open to staff ideas about how to
improve office … Organizational Learning The office has a learning culture that facilitates making
changes in office … surveys per medical office … Office Processes and Standardization
This office is more disorganized than it should be. … Providers in this office are open to staff ideas about
how to improve office processes.