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  1. teamstepps.ahrq.gov/sops/databases/index.html
    September 01, 2023 - SOPS® About SOPS SOPS Surveys SOPS Databases Hospital Medical Office … Databases and view results from recent SOPS Database reports: SOPS Hospital Database SOPS Medical Office … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic
  2. teamstepps.ahrq.gov/sops/resources/index.html
    November 01, 2023 - SOPS Surveys Hospital Version 2.0  (PDF, 551 KB) Hospital Version 1.0 (PDF, 519 KB) Medical Office … Ambulatory Surgery Center  (PDF, 763 KB) Resource Lists for SOPS Supplemental Item Sets Medical Office … Diagnostic Safety  (PDF, 272 KB) Medical Office and Hospital Value and Efficiency  (PDF, 239 KB)
  3. teamstepps.ahrq.gov/news/newsletters/e-newsletter/901.html
    February 01, 2024 - ’s Patient Safety Network Findings Available From 2024 Surveys on Patient Safety Culture® Medical Office … Findings Available From 2024 Surveys on Patient Safety Culture® Medical Office Database Results from … AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Medical Office: 2024 User Database Report are now … The 2024 Report includes a description of the findings and two appendices, presenting data by medical office … ownership and geographic region) and respondent characteristics (staff position and tenure in medical office
  4. teamstepps.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
    April 01, 2018 - Patients and Families in Their Health Care Whether you see patients at a hospital, primary care office … For Medical Office Staff Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … Improvement The tools in this step-by-step guide can increase the reliability of the testing process in your office … For Patients and Families in the Medical Office Waiting Room Video This video features patients and
  5. teamstepps.ahrq.gov/funding/grant-mgmt/index.html
    December 01, 2022 - PMS is administered by The Division of Payment Management (DPM), an office of U.S. … utilize the resources available in your institution's sponsored projects or research administration office … General programmatic questions should be directed to the appropriate program office. … Center/Office Phone Number Center for Delivery, Organization, and Markets (CDOM) (301) 427-1410 … (OC) (301) 427-1700 Office of Management Services (OMS) (301) 427-1364 Return to Contents
  6. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - Rather than call for an appointment, went to the office and asked if possible to see doctor. … Neg: Line Count Synthetic Code: Assessing MD Synthetic Code: Assessing Office Fidelity of Positive … We discussed pros and cons and decided to continue the medication I got a bill from my doctors office … recently that was different than my normal bill so I went to office and asked the secretary at the … office what the bill was for and she was unable to give me the answer I was looking for.
  7. teamstepps.ahrq.gov/news/newsroom/press-releases/national-advisory-meeting-july-14.html
    July 01, 2021 - Chesley, Jr., M.D., Director, Office of Extramural Research, Education, and Priority Populations, and … Director, Office of Minority Health; Jeffrey Brady, M.D., M.P.H., Director, Center for Quality Improvement … Contact: AHRQ Office of Communications karen.carp@ahrq.hhs.gov 301-427-1858
  8. teamstepps.ahrq.gov/health-literacy/about/index.html
    January 01, 2024 - Healthfinder.gov Health Literacy  (Centers for Disease Control and Prevention) Health Literacy  (Office … Literacy (Indian Health Service)” Health Literacy Online: A Guide for Simplifying the User Experience (Office … Institutes of Health) Risk Communication  (Food and Drug Administration) Think Cultural Health  (Office
  9. teamstepps.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
    February 01, 2024 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … IT Patient Safety Hospital Value and Efficiency Hospital Workplace Safety Medical Office … Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety
  10. Coordination (pdf file)

    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
    January 01, 2012 - Almost 50 percent of patients who called during regular office hours reported that they didn’t always … An EHR is just a wonderful mechanism to facilitate those office space systems for getting test results … out to people, for standardizing office procedures, for bringing in information from other physicians … But even without an EHR, thinking about how to establish those office systems for facilitating care … It’s really sort of collecting those other data points from the folks who are working in the office and
  11. teamstepps.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-agenda.pdf
    February 02, 2023 - Interim Director Office of Climate Change and Health Equity Office of the Assistant Secretary for
  12. teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - physician practices and medical groups because they address aspects of care that happen in the doctor's office … receiving timely care and information), communication between providers and patients, interactions with office … Communicate with Patients How Well Providers Communicate (9 & 12) How Well Providers Communicate Office … Staff Helpful, Courteous, and Respectful Office Staff Courteous and Helpful Office Staff (9 & 12 … ) Courteous and Helpful Office Staff Coordination of care Providers' Use of Information to Coordinate
  13. teamstepps.ahrq.gov/patient-safety/settings/ambulatory/index.html
    July 01, 2022 - Patient Safety and Quality Improvement can increase the reliability of the testing process in your office … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices … TeamSTEPPS ® for Office-Based Care is a core curriculum initially developed for use in hospitals and
  14. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - clear and comprehensive description of their experiences with their health care providers and medical office … are the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 6 months with your provider and the staff in his or her office … The CAHPS team does not currently recommend in-office administration of the CAHPS Clinician & Group
  15. teamstepps.ahrq.gov/cpi/centers/oerep/fchesley-bio.html
    November 01, 2022 - Director, Office of Extramural Research, Education, and Priority Populations (OEREP) and Director, Offices … Serves as the AHRQ Regulatory Policy Office.
  16. teamstepps.ahrq.gov/news/newsroom/press-releases/guiding-principles.html
    December 01, 2023 - Health and Health Disparities at the National Institutes of Health (NIH) in partnership with the HHS Office … of Minority Health and the Office of the National Coordinator for Health Information Technology, to … Contact:  AHRQ Office of Communications Email:   media@ahrq.hhs.gov Page
  17. teamstepps.ahrq.gov/diagnostic-safety/tools/index.html
    March 01, 2024 - Diagnostic Safety Supplemental Items for the Surveys on Patient Safety Culture (SOPS) Medical Office … These supplemental items are designed to be used in conjunction with the core SOPS Medical Office Survey … The tools help examine how tests are managed in the office, from the moment tests are ordered until the
  18. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
    September 05, 2012 - CHW Team of 3 clinicians and 2 CHW 137 (143) Latino CHW does office-based visits and post-visits … One day office- based for follow-up phone calls. Separate from clinic workflow. … CHW Team of 3 clinicians and 2 CHW 137 (143) Latino CHW does office-based visits and post-visits … One day office- based for follow-up phone calls. … One day office-based for follow-up phone calls. Separate from clinic workflow.
  19. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - office hours? … office hours? … In the last 6 months, when you contacted this provider’s office during regular office hours, how … In the last 6 months, when you contacted this provider’s office during regular office hours, how … Staff at provider’s office 21.
  20. teamstepps.ahrq.gov/patient-safety/reports/engage/choosing.html
    April 01, 2018 - card) where, before their appointment, they can write down what they would like to discuss during the office … This strategy can help make office visits more efficient and reduce followup calls. … This strategy can help make sure your patients leave your office knowing what they need to know and do

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