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Total Results: 1,679 records

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  1. teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
    April 29, 2024 - Group Access AC4 Child got needed care from provider's office … AC6 Respondent got answer to medical question as soon as needed when contacted provider's office … after regular office hours Child Clinician & Group Access … AC8 Child got needed care from provider's office after regular office hours Child … AC10 Respondent was informed about length of wait time at provider's office
  2. teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
    March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help … Add the SOPS Medical Office Background Questions after these Value and Efficiency items. … https://www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sops/databases/medical-office … /index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide
  3. teamstepps.ahrq.gov/teamstepps/primarycare/index.html
    February 01, 2015 - Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of primary care office-based … This Training ( PDF Version [ - 37.5 KB] ) Objectives of TeamSTEPPS Training for Primary Care Office-Based … 43.66 KB] ) Sample Agenda ( PDF Version [ - 29.7 KB] ) Thinking about Your Primary Care Office-Based … 33.85 KB] ) Creating A Handoff Checklist ( PDF Version [ - 35.67 KB] ) Slide Presentations Office-Based
  4. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
    July 27, 2021 - Did this provider’s office give you all the instructions you needed to use video for this visit? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … Did someone from this provider’s office follow up to give you those results? … Staff at provider’s office 21.
  5. teamstepps.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
    January 01, 2018 - The tools in this step-by-step guide can increase the reliability of the testing process in your office … This step-by-step guide can help you increase the reliability of the testing process in your office. … The tools will help you examine how tests are managed in your office, from the moment tests are ordered … Use of the Guide This guide (PDF, 4.48 MB) tells you how to: Assess your office testing process, … guide to improve the usability, practicality, and usefulness of a 2013 AHRQ toolkit, Improving Your Office
  6. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    October 29, 2018 - surveys – Houses the survey data and patient comments – Provides reports to ACN Patient Experience Office … What do you like best about our office? 2. What do you like least about our office? 3. … Yes CU/AIM 1472835723 The office was very hot. Just a small fan. 1/12/2018 Int. Med. … No CU/AIM 1472835723 The office was very clean, and everything looks perfectly in order. 1/12/2018 … What do you like best about our office? What did you like lease about our office?
  7. teamstepps.ahrq.gov/sops/news.html
    March 01, 2024 - Database Report (February 2024) Results from AHRQ’s 2024 SOPS ® Medical Office Survey User Database … AHRQ Post-Webcast Materials for “SOPS ® Medical Office Survey—What You Need to Know” (July 2023) … This webcast provided information on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Medical Office … Select to access a recording of the webcast and presentation slides . 2022 SOPS Medical Office … Database Report (March 2022) The AHRQ SOPS Medical Office Survey on Patient Safety Culture User
  8. teamstepps.ahrq.gov/cpi/centers/index.html
    September 01, 2023 - Office of the Director Robert Otto Valdez, Ph.D., M.H.S.A. … , M.S., Director Phone: (301) 427-1571 Fax: (301) 427-1341 Email: craig.umscheid@ahrq.hhs.gov Office … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov Office … M.D., Director Phone: (301) 427-1449 Fax: (301) 427-1562 Email: francis.chesley@ahrq.hhs.gov Office
  9. teamstepps.ahrq.gov/cpi/about/organization/index.html
    January 01, 2024 - Financing, Access and Cost Trends (CFACT) Center for Quality Improvement and Patient Safety (CQuIPS) Office … of the Director (OD) Office of Communications (OC) Office of Extramural Research, Education and … Priority Populations (OEREP) Office of Management Services (OMS) AHRQ Key Contacts Biographies:
  10. teamstepps.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
    September 01, 2023 - AHRQ Key Contacts AHRQ Key Contacts Offices and Centers Office … , M.S., Director Phone: (301) 427-1571 Fax: (301) 427-1341 Email: craig.umscheid@ahrq.hhs.gov Office … Holland, Director Phone: (301) 427-1364 Fax: (301) 427-1873 Email: howard.holland@ahrq.hhs.gov Office … M.D., Director Phone: (301) 427-1449 Fax: (301) 427-1562 Email: francis.chesley@ahrq.hhs.gov Office
  11. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
    September 01, 2023 - AHRQ Organizational Chart Office of Extramural Research, Education and Priority Populations Francis … Department of Health and Human Services Agency for Healthcare Research and Quality Office of Communications … for disseminating the results of Agency activities with the goal of changing audience behavior Office … the quality and safety of our health care system through research and implementation of evidence Office
  12. teamstepps.ahrq.gov/cpi/about/organization/orgchart/organizational-chart.html
    September 01, 2023 - Organization Chart AHRQ Key Contacts AHRQ Organization Chart Office … Sessums, J.D., M.D., Chief Medical Officer Office of Extramural Research, Education and Priority Populations … Office of Communications Howard E. … Office of Management Services Jeffrey "Jay" Toven, Director Directs and coordinates Agency-wide program
  13. teamstepps.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
    February 01, 2017 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Evidence Base TeamSTEPPS® Webinars Communication Good Teamwork in Office-Based
  14. teamstepps.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - needed Q10        Patient got answer to medical question the same day he/she contacted provider's office … Provider knew important information about patient's medical history Q17        Someone from provider's office … with patient to give results of blood test, x-ray, or other test Q20        Someone from provider's office … talked about all prescription medications being taken Helpful, Courteous, and Respectful Office Staff
  15. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - In the last 6 months, did you contact this provider’s office to get an appointment for your child for … In the last 6 months, when you contacted this provider’s office to get an appointment for care your … during regular office hours? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … In the last 6 months, how often were clerks and receptionists at this provider’s office as helpful
  16. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - Did you need instructions from this provider’s office about how to use video for this visit? … Did this provider’s office give you all the instructions you needed to use video for this visit? … Did someone from this provider’s office follow up to give you those results? 1 Yes 2 No 21. … Thinking about your most recent visit, did you talk to staff from this provider’s office? … Thinking about your most recent visit, was the staff from this provider’s office as helpful as you
  17. teamstepps.ahrq.gov/news/newsroom/case-studies/202303.html
    October 01, 2023 - Case Studies October 2023 The University of Georgia Health Center (UHC) used AHRQ’s Medical Office … More than 130 UHC employees participated in the 2021 Medical Office SOPS survey, 58 percent of whom had … They answered a variety of survey questions, including access to care, communications, office processes
  18. teamstepps.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/eeo-complaints-process-memo-0224.pdf
    March 27, 2023 - Employees may and should report allegations of discrimination to HRSA’s Office of Civil Rights, Diversity … their immediate supervisor, another management official, and/or the HHS Employee and Labor Relations Office … (CFR), Part 1614, employees who wish to go file an EEO complaint must report allegations to HRSA’s Office … Supervisors are encouraged to seek guidance from HRSA’s Office of Civil Rights, Diversity, and Inclusion … Training HRSA’s Office of Civil Rights, Diversity, and Inclusion provides mandatory EEO compliance
  19. teamstepps.ahrq.gov/policy/foia/foiafy10.html
    November 01, 2020 - ): https://www.ihs.gov/FOIA/ National Institute of Health (NIH): http://www.nih.gov/icd/od/foia Office … of Inspector General (OIG): http://oig.hhs.gov/foia Office of Public Health and Science (OPHS): … Washington, D.C. 20201 Phone: 202-619-2541 Office of Public Health and Science (OPHS) Freedom of … Department of Health and Human Services OPDIVs—Operating Divisions of HHS OS—Office of the Secretary … , HHS OASPA—Office of the Assistant Secretary for Public Affairs, HHS AoA—Administration on Aging
  20. teamstepps.ahrq.gov/patient-safety/settings/ambulatory/tools.html
    February 01, 2018 - Improving Your Office Lab Testing Process Ambulatory Toolkit  increases the reliability of the lab testing … process within a medical office with step-by-step guidance. … The Medical Office Survey of Patient Safety Culture  is designed for outpatient medical office providers … TeamSTEPPS ® for Office-Based Care  adapts the core concepts of the TeamSTEPPS program to reflect the … environment of office-based medical teams.

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