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  1. talkingquality.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/eeo-complaints-process-memo-0224.pdf
    March 27, 2023 - Employees may and should report allegations of discrimination to HRSA’s Office of Civil Rights, Diversity … their immediate supervisor, another management official, and/or the HHS Employee and Labor Relations Office … (CFR), Part 1614, employees who wish to go file an EEO complaint must report allegations to HRSA’s Office … Supervisors are encouraged to seek guidance from HRSA’s Office of Civil Rights, Diversity, and Inclusion … Training HRSA’s Office of Civil Rights, Diversity, and Inclusion provides mandatory EEO compliance
  2. talkingquality.ahrq.gov/policy/foia/foiafy10.html
    November 01, 2020 - ): https://www.ihs.gov/FOIA/ National Institute of Health (NIH): http://www.nih.gov/icd/od/foia Office … of Inspector General (OIG): http://oig.hhs.gov/foia Office of Public Health and Science (OPHS): … Washington, D.C. 20201 Phone: 202-619-2541 Office of Public Health and Science (OPHS) Freedom of … Department of Health and Human Services OPDIVs—Operating Divisions of HHS OS—Office of the Secretary … , HHS OASPA—Office of the Assistant Secretary for Public Affairs, HHS AoA—Administration on Aging
  3. talkingquality.ahrq.gov/patient-safety/settings/ambulatory/tools.html
    February 01, 2018 - Improving Your Office Lab Testing Process Ambulatory Toolkit  increases the reliability of the lab testing … process within a medical office with step-by-step guidance. … The Medical Office Survey of Patient Safety Culture  is designed for outpatient medical office providers … TeamSTEPPS ® for Office-Based Care  adapts the core concepts of the TeamSTEPPS program to reflect the … environment of office-based medical teams.
  4. talkingquality.ahrq.gov/sops/international/index.html
    September 01, 2023 - SOPS Translation Information Hospital SOPS Version 2.0 Translation Information Medical Office … In Number of Languages Translated Into Hospital 1.0 99 43 Hospital 2.0 62 35 Medical Office … Supplemental Item Set 3 4 Hospital Value and Efficiency Supplemental Item Set 5 5 Medical Office … Translators of the Nursing Home Survey on Patient Safety Culture Information for Translators of the Medical Office
  5. talkingquality.ahrq.gov/ncepcr/data-resources/index.html
    January 01, 2024 - Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey … The Medical Office SOPS survey also has two optional supplemental items sets for survey customization … : SOPS Medical Office Diagnostic Safety and SOPS Medical Office Value and Efficiency supplemental item … The SOPS program is currently developing a supplemental item set on workforce safety for the Medical Office
  6. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - respondents to tell a clear and comprehensive story about their experience with a provider and his/her office … are the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 3 months with your provider and the staff in his or her office … like to focus on any experiences in the last 3 months with your provider and the staff in his or her office
  7. talkingquality.ahrq.gov/teamstepps-program/training/accreditation-ceus.html
    March 01, 2024 - psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … The APA CEP Office maintains responsibility for the content of the programs.
  8. talkingquality.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
    August 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … IT Patient Safety Hospital Value and Efficiency Hospital Workplace Safety Medical Office … Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety … More information on the SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey
  9. talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
    July 22, 2021 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … • Division of Patient Safety: IHS launched a new headquarters-level Office of Quality in January … 2019, and a component of this new Office is the Division of Patient Safety and Clinical Risk Management
  10. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 12 months with your provider and the staff in his or her office … to focus on any experiences in the last 12 months with your provider and the staff in his or her office … most recent visit used phone or video, how was the visit better or worse than in-person care at the office
  11. talkingquality.ahrq.gov/sops/surveys/index.html
    January 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … Medical Office Survey . Nursing Home Survey . Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set SOPS Hospital Survey  SOPS Medical Office Survey  SOPS Nursing Home
  12. talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2022.pdf
    March 01, 2023 - National Library of Medicine NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … OASH • Diagnostic Innovation and Development o The Office of Infectious Disease and HIV/AIDS Policy … • Contraceptive Care Measures o The Office of Population Affairs (OPA) Contraceptive Care Measures … Office of Population Affairs.
  13. talkingquality.ahrq.gov/patient-safety/patients-families/index.html
    June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff For Patients and Families in the Hospital For Medical Office Staff For Patients … and Families in the Medical Office For Long-Term Care Facility Staff For Ambulatory Surgery Center … For Medical Office Staff Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office Waiting Room Video This video features patients and
  14. talkingquality.ahrq.gov/sops/resources/improvement-resourcelist.html
    July 01, 2023 - SOPS Surveys: Hospital Version 2.0  (PDF, 551 KB) Hospital Version 1.0 (PDF, 519 KB) Medical Office … Ambulatory Surgery Center  (PDF, 650 KB) Resource Lists for SOPS Supplemental Item Sets: Medical Office … Diagnostic Safety  (PDF, 272 KB) Medical Office and Hospital Value and Efficiency  (PDF, 239 KB)
  15. talkingquality.ahrq.gov/sops/news/previous-announcements.html
    November 01, 2023 - Medical offices can administer the items at the end of the SOPS Medical Office Survey, just before the … In April 2021, AHRQ released the new Diagnostic Safety Supplemental Item Sets for the SOPS Medical Office … Medical offices can use the survey item set as a supplement to the Medical Office Survey to assess the … Learn more about the Diagnostic Safety Supplemental Item Set for Medical Office SOPS . … Development of Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey (March 2019)
  16. talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/letter-emergency-contact.docx
    May 12, 2022 - ________________________________________________________ Home Telephone: ________________________ Office … ________________________________________________________ Home Telephone: ________________________ Office … ________________________________________________________ Home Telephone: ________________________ Office
  17. talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
    May 01, 2023 - Healthcare Research and Quality (AHRQ) Diagnostic Safety Supplemental Item Set for the SOPS Medical Office … /supplemental-items/diagnostic-safety.html https://www.ahrq.gov/sops/surveys/medical-office/index.html … Improving Office Practice: Working Smarter, Not Harder https://www.aafp.org/fpm/2006/1100/p28.html … Office organization is often accomplished through relatively simple strategies that together form a … Improving Office Practice: Working Smarter, Not Harder 2.
  18. talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office of Management … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office … health providers sometimes or never listened carefully to them Core Adults who had a doctor’s office … Core Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a doctor’s office … or clinic visit in the last 12 months Core Adults who had a doctor’s office or clinic visit in the
  19. talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
    December 01, 2023 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office of Management … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office … health providers sometimes or never listened carefully to them Core Adults who had a doctor’s office … Core Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a doctor’s office … or clinic visit in the last 12 months Core Adults who had a doctor’s office or clinic visit in the
  20. talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … Revised Safer Dx Instrument , to help identify/measure diagnostic errors through case reviews • VA Office

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