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41. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
    January 01, 2018 - Staff (Office Staff) o Providers’ Use of Information to Coordinate Patient Care (Care Coordination … Staff 5% 16% 79% 305,624 Office staff was helpfu l 6% 21% 73% 303,9 53 … Department of Agriculture Economic Research Service & Federal Office of Rural Health Policy (2013). … Q10/Q11 In the last 6 months, when you contacted this provider’s office during regular office hours … provider’s office as helpful as you thought they should be?

42. AHRQ Organization Chart | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cpi/about/organization/orgchart/organizational-chart.html
    September 01, 2023 - Organization Chart AHRQ Key Contacts AHRQ Organization Chart Office … Sessums, J.D., M.D., Chief Medical Officer Office of Extramural Research, Education and Priority Populations … Office of Communications Howard E. … Office of Management Services Jeffrey "Jay" Toven, Director Directs and coordinates Agency-wide program

43. Communication | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
    February 01, 2017 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Evidence Base TeamSTEPPS® Webinars Communication Good Teamwork in Office-Based

44. TeamSTEPPS Video: CUS in Labor and Delivery | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/cus.html
    July 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

45. TeamSTEPPS Video: Huddle in Emergency Department | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/huddle-emergency.html
    August 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

46. Additional TeamSTEPPS Videos: Check-Back in Inpatient Surgical Teams | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/check-back-team.html
    July 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

47. TeamSTEPPS Video: Debrief in Emergency Department | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/debrief-ed.html
    August 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

48. TeamSTEPPS Additional Video: Labor and Delivery: Successful Outcome Using TeamSTEPPS | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/labor.html
    July 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

49. TeamSTEPPS Video: Cross Monitoring (Subacute Care) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/cross-monitor.html
    July 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

50. TeamSTEPPS Video: SBAR on Inpatient Medical Unit | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/sbar-inpatient.html
    August 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

51. TeamSTEPPS Video: Call-Outs in Labor and Delivery | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/call-outs.html
    July 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

52. TeamSTEPPS Video: CUS for Maternal Health Equity | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/cus-equity.html
    September 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

53. TeamSTEPPS Video: Applying CUS and Teach Back in Inpatient Setting | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/cus-teachback.html
    August 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

54. TeamSTEPPS Additional Video: SBAR in Inpatient Medical Teams | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/sbar.html
    July 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

55. TeamSTEPPS Video: STEP for Inpatient Medical Teams | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/step.html
    June 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

56. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - needed Q10        Patient got answer to medical question the same day he/she contacted provider's office … Provider knew important information about patient's medical history Q17        Someone from provider's office … with patient to give results of blood test, x-ray, or other test Q20        Someone from provider's office … talked about all prescription medications being taken Helpful, Courteous, and Respectful Office Staff

57. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - In the last 6 months, did you contact this provider’s office to get an appointment for your child for … In the last 6 months, when you contacted this provider’s office to get an appointment for care your … during regular office hours? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … In the last 6 months, how often were clerks and receptionists at this provider’s office as helpful

58. TeamSTEPPS Video: Using CUS and SBAR in Rural Community Clinic | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/resources/additional/cus-sbar-rural-clinic.html
    August 01, 2023 - Care) Debrief in Emergency Department Feedback (Long-Term Care) Good Teamwork in Office-Based … Emergency Department Labor and Delivery: Successful Outcome Using TeamSTEPPS Leadership in Office-Based … Proficiency Safety: CUS Words Limited English Proficiency Safety: Checkback Mutual Support in Office-Based … SBAR on Inpatient Medical Unit STEP for Inpatient Medical Teams Situation Monitoring in Office-Based

59. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - Did you need instructions from this provider’s office about how to use video for this visit? … Did this provider’s office give you all the instructions you needed to use video for this visit? … Did someone from this provider’s office follow up to give you those results? 1 Yes 2 No 21. … Thinking about your most recent visit, did you talk to staff from this provider’s office? … Thinking about your most recent visit, was the staff from this provider’s office as helpful as you

60. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/newsroom/case-studies/202303.html
    October 01, 2023 - Case Studies October 2023 The University of Georgia Health Center (UHC) used AHRQ’s Medical Office … More than 130 UHC employees participated in the 2021 Medical Office SOPS survey, 58 percent of whom had … They answered a variety of survey questions, including access to care, communications, office processes