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talkingquality.ahrq.gov/cpi/centers/oerep/index.html
January 01, 2021 - Home
About
Organization & Contacts
Offices and Centers
Office … Offices and Centers
AHRQ Organization Chart
AHRQ Key Contacts
Office … In order to carry out its mission, the Office of Extramural Research, Education and Priority Populations … Contact Information
Office of Extramural Research, Education and Priority Populations (OEREP)
Agency … Page last reviewed January 2021
Page originally created August 2012
Internet Citation: Office
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
January 01, 2022 - Medical Office Characteristics ...................................................................... … Medical Office Specialties .......................................................................... … Composite Measure Average Percent Positive Response by Tenure in
Medical Office – 2022 Updated SOPS … Item Results 2
Number Percent
Number Percent
Number Percent
Medical Office Characteristics … Medical Office Specialties
Si Number Percent ngle vs.
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talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
April 29, 2024 - Group
Access
AC4
Child got needed care from provider's office … AC6
Respondent got answer to medical question as soon as needed when contacted provider's office … after regular office hours
Child
Clinician & Group
Access … AC8
Child got needed care from provider's office after regular office hours
Child … AC10
Respondent was informed about length of wait time at provider's office
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish
SOPS … : This supplemental item set was designed for use with the core SOPS® Medical Office
Survey to help … Add the SOPS Medical Office Background Questions
after these Value and Efficiency items. … https://www.ahrq.gov/sops/databases/medical-office/index.html
https://www.ahrq.gov/sops/databases/medical-office … /index.html
https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - Good Teamwork in Office-Based Care
Good teamwork helps office staff get to the bottom of questions without … Leadership in Office-Based Care
Effective leadership can help a medical office resolve problems quickly … Mutual Support in Office-Based Care
Supporting medical office colleagues, even difficult ones, allows … Situation Monitoring in Office-Based Care
Responding to patients' changing situation in a timely manner … Use these TeamSTEPPs techniques to teach medical office staff how to intervene on behalf of patients
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talkingquality.ahrq.gov/teamstepps/primarycare/index.html
February 01, 2015 - Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of primary care office-based … This Training ( PDF Version [ - 37.5 KB] )
Objectives of TeamSTEPPS Training for Primary Care Office-Based … 43.66 KB] )
Sample Agenda ( PDF Version [ - 29.7 KB] )
Thinking about Your Primary Care Office-Based … 33.85 KB] )
Creating A Handoff Checklist ( PDF Version [ - 35.67 KB] )
Slide Presentations
Office-Based
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - Did this provider’s office
give you all the instructions
you needed to use video for
this visit? … In the last 6 months, when
you contacted this provider’s
office during regular office
hours, how often … In the last 6 months, when
you contacted this provider’s
office during regular office
hours, how often … Did someone from this
provider’s office follow up to
give you those results? … Staff at
provider’s
office
21.
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talkingquality.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
January 01, 2018 - The tools in this step-by-step guide can increase the reliability of the testing process in your office … This step-by-step guide can help you increase the reliability of the testing process in your office. … The tools will help you examine how tests are managed in your office, from the moment tests are ordered … Use of the Guide
This guide (PDF, 4.48 MB) tells you how to:
Assess your office testing process, … guide to improve the usability, practicality, and usefulness of a 2013 AHRQ toolkit, Improving Your Office
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - surveys
– Houses the survey data and patient comments
– Provides reports to ACN Patient Experience Office … What do you like best about our office?
2. What do you like least about our office?
3. … Yes
CU/AIM 1472835723 The office was
very hot. Just a
small fan.
1/12/2018 Int. Med. … No
CU/AIM 1472835723 The office was
very clean, and
everything looks
perfectly in order.
1/12/2018 … What do you like best about our office?
What did you like lease about our office?
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talkingquality.ahrq.gov/sops/news.html
March 01, 2024 - Database Report (February 2024)
Results from AHRQ’s 2024 SOPS ® Medical Office Survey User Database … AHRQ Post-Webcast Materials for “SOPS ® Medical Office Survey—What You Need to Know” (July 2023) … This webcast provided information on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Medical Office … Select to access a recording of the webcast and presentation slides .
2022 SOPS Medical Office … Database Report (March 2022)
The AHRQ SOPS Medical Office Survey on Patient Safety Culture User
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talkingquality.ahrq.gov/cpi/centers/index.html
September 01, 2023 - Office of the Director
Robert Otto Valdez, Ph.D., M.H.S.A. … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - 10
Patient got answer to
medical question the same
day he/she phoned
provider’s office
10 … [Yes/No If No, go to #7]
In the last 12 months, did you
phone this provider’s office to
get an … with a medical question
during regular office hours? … question
during regular office hours? … with a medical question after
regular office hours?
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - Think about the testing process in your office. … the
greatest risks in your office … “best” office system. … The leadership (e.g.,medical director, office manager, head nurse, or other leader)
at this office demonstrates … All staff in this office work as a team.
4.
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talkingquality.ahrq.gov/cpi/about/organization/index.html
January 01, 2024 - Financing, Access and Cost Trends (CFACT)
Center for Quality Improvement and Patient Safety (CQuIPS)
Office … of the Director (OD)
Office of Communications (OC)
Office of Extramural Research, Education and … Priority Populations (OEREP)
Office of Management Services (OMS)
AHRQ Key Contacts
Biographies:
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talkingquality.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
September 01, 2023 - AHRQ Key Contacts
AHRQ Key Contacts
Offices and Centers
Office … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
September 01, 2023 - AHRQ Organizational Chart
Office of Extramural Research,
Education and Priority Populations
Francis … Department of Health and Human Services
Agency for Healthcare Research and Quality
Office of Communications … for disseminating the results of Agency activities with the
goal of changing audience behavior
Office … the quality and safety of our health care
system through research and implementation of evidence
Office
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/callout.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/hand-off.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/check-back-long.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/feedback.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based