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preventiveservices.ahrq.gov/teamstepps-program/resources/additional/cus-teachback.html
August 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
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preventiveservices.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - needed
Q10 Patient got answer to medical question the same day he/she contacted provider's office … Provider knew important information about patient's medical history
Q17 Someone from provider's office … with patient to give results of blood test, x-ray, or other test
Q20 Someone from provider's office … talked about all prescription medications being taken
Helpful, Courteous, and Respectful Office Staff
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - Did you need instructions from this
provider’s office about how to use video for
this visit? … Did this provider’s office give you all the
instructions you needed to use video for this
visit? … Did someone from this provider’s office
follow up to give you those results?
1 Yes
2 No
21. … Thinking about your most recent visit, did
you talk to staff from this provider’s office? … Thinking about your most recent visit, was
the staff from this provider’s office as
helpful as you
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preventiveservices.ahrq.gov/patient-safety/settings/ambulatory/tools.html
February 01, 2018 - Improving Your Office Lab Testing Process Ambulatory Toolkit increases the reliability of the lab testing … process within a medical office with step-by-step guidance. … The Medical Office Survey of Patient Safety Culture is designed for outpatient medical office providers … TeamSTEPPS ® for Office-Based Care adapts the core concepts of the TeamSTEPPS program to reflect the … environment of office-based medical teams.
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preventiveservices.ahrq.gov/sops/international/index.html
September 01, 2023 - SOPS Translation Information
Hospital SOPS Version 2.0 Translation Information
Medical Office … In
Number of Languages Translated Into
Hospital 1.0
99
43
Hospital 2.0
62
35
Medical Office … Supplemental Item Set
3
4
Hospital Value and Efficiency Supplemental Item Set
5
5
Medical Office … Translators of the Nursing Home Survey on Patient Safety Culture
Information for Translators of the Medical Office
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preventiveservices.ahrq.gov/teamstepps-program/training/accreditation-ceus.html
March 01, 2024 - psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … The APA CEP Office maintains responsibility for the content of the programs.
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preventiveservices.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
August 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … IT Patient Safety
Hospital Value and Efficiency
Hospital Workplace Safety
Medical Office … Diagnostic Safety
Medical Office Value and Efficiency
Nursing Home Workplace Safety … More information on the SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
July 22, 2021 - Institutes of Health/Clinical Center
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … • Division of Patient Safety: IHS launched a new headquarters-level
Office of Quality in January … 2019, and a component of this new
Office is the Division of Patient Safety and Clinical Risk
Management
-
preventiveservices.ahrq.gov/sops/surveys/index.html
January 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … Medical Office Survey .
Nursing Home Survey .
Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set
SOPS Hospital Survey
SOPS Medical Office Survey
SOPS Nursing Home
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2022.pdf
March 01, 2023 - National Library of Medicine
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … OASH • Diagnostic Innovation and Development
o The Office of Infectious Disease and HIV/AIDS Policy … • Contraceptive Care Measures
o The Office of Population Affairs (OPA) Contraceptive Care
Measures … Office of Population Affairs.
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preventiveservices.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff
For Patients and Families in the Hospital
For Medical Office Staff
For Patients … and Families in the Medical Office
For Long-Term Care Facility Staff
For Ambulatory Surgery Center … For Medical Office Staff
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office
Waiting Room Video
This video features patients and
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preventiveservices.ahrq.gov/sops/resources/improvement-resourcelist.html
July 01, 2023 - SOPS Surveys:
Hospital Version 2.0 (PDF, 551 KB)
Hospital Version 1.0 (PDF, 519 KB)
Medical Office … Ambulatory Surgery Center (PDF, 650 KB)
Resource Lists for SOPS Supplemental Item Sets:
Medical Office … Diagnostic Safety (PDF, 272 KB)
Medical Office and Hospital Value and Efficiency (PDF, 239 KB)
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office
of Management … CAHPS composite measure (adults and children)—This measure identified people who had a
doctor’s office … health
providers sometimes or never listened carefully to them
Core
Adults who had a doctor’s office … Core
Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a
doctor’s office … or clinic visit in the last 12 months
Core
Adults who had a doctor’s office or clinic visit in the
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
August 01, 2015 - In the last 6 months, did you contact this
provider’s office to get an appointment for
your child for … In the last 6 months, when you contacted
this provider’s office to get an appointment
for care your … during regular office
hours? … In the last 6 months, when you contacted
this provider’s office during regular office
hours, how often … In the last 6 months, how often were clerks
and receptionists at this provider’s office as
helpful
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
December 01, 2023 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office
of Management … CAHPS composite measure (adults and children)—This measure identified people who had a
doctor’s office … health
providers sometimes or never listened carefully to them
Core
Adults who had a doctor’s office … Core
Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a
doctor’s office … or clinic visit in the last 12 months
Core
Adults who had a doctor’s office or clinic visit in the
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
November 15, 2019 - Institutes of Health/Clinical Center
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … Revised Safer Dx
Instrument , to help identify/measure diagnostic errors through case
reviews
• VA Office
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
March 11, 2022 - Institutes of Health/Clinical Center
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … • Division of Patient Safety: The IHS Office of Quality has selected a
nurse consultant for the Division
-
preventiveservices.ahrq.gov/sops/about/index.html
November 01, 2023 - patient safety culture in the following settings:
Hospital Survey on Patient Safety Culture
Medical Office … Efficiency Supplemental Item Set for the Hospital Survey
Supplemental Item Sets for the SOPS Medical Office … Survey
Diagnostic Safety Supplemental Item Set for the Medical Office Survey
Value and Efficiency … Supplemental Item Set for the Medical Office Survey
Supplemental Item Set for the SOPS Nursing Home
-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - • Helpful, Courteous, and Respectful Office
Staff.
• Patients’ Rating of the Provider. … Improving Service From Office Staff
After reviewing the initial results of the 12-
Month Survey, Dean … Clinic took a closer look at
the “Helpful, Courteous, and Respectful Office
Staff” composite measure … As a result, Dean Clinic’s
performance on the office staff measure
increased from 79 percent in 2011 … Helpfulness of office staff; and
3. Courteousness and respectfulness of office
staff.
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preventiveservices.ahrq.gov/cpi/about/nac/pcortf-snac/fournier.html
November 01, 2022 - Health Scientist Administrator Patient-Centered Outcomes Research Trust Fund
Office of the Director … M.H.C.I is a health scientist administrator in the Agency for Healthcare Research and Quality’s (AHRQ’s) Office … She also worked in AHRQ’s Office of Communications leading several knowledge transfer projects for targeted