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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS … ® for Office-Based Care
TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
The purpose of this survey … - 1
TeamSTEPPS® for Office-Based Care
Strongly Agree
Agree
Neutral
Disagree
Strongly … - 2
TeamSTEPPS® for Office-Based Care
Strongly Agree
Agree
Neutral
Disagree
Strongly … TeamSTEPPS for Office-Based Care TeamSTEPPS Teamwork Attitudes Questionnaire - 3
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story
for Office-Based … TeamSTEPPS for Office-Based Care Online is funded by AHRQ. … TeamSTEPPS for Office-Based Care
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
2
Rules of Engagement … TeamSTEPPS for Office-Based Care
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
3
Presenters
Maria … Smith, Ph.D., Director, Medical Staff Assistance Programs & TeamSTEPPS
TeamSTEPPS for Office-Based
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - Did this provider’s office
give you all the instructions
you needed to use video for
this visit? … In the last 6 months, when
you contacted this provider’s
office during regular office
hours, how often … In the last 6 months, when
you contacted this provider’s
office during regular office
hours, how often … Did someone from this
provider’s office follow up to
give you those results? … Staff at
provider’s
office
21.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - surveys
– Houses the survey data and patient comments
– Provides reports to ACN Patient Experience Office … What do you like best about our office?
2. What do you like least about our office?
3. … Yes
CU/AIM 1472835723 The office was
very hot. Just a
small fan.
1/12/2018 Int. Med. … No
CU/AIM 1472835723 The office was
very clean, and
everything looks
perfectly in order.
1/12/2018 … What do you like best about our office?
What did you like lease about our office?
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pcmh.ahrq.gov/sops/resources/improvement-resourcelist.html
July 01, 2023 - SOPS Surveys:
Hospital Version 2.0 (PDF, 551 KB)
Hospital Version 1.0 (PDF, 519 KB)
Medical Office … Ambulatory Surgery Center (PDF, 650 KB)
Resource Lists for SOPS Supplemental Item Sets:
Medical Office … Diagnostic Safety (PDF, 272 KB)
Medical Office and Hospital Value and Efficiency (PDF, 239 KB)
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
January 01, 2018 - OBC PPT Q4
for
Office-Based Care Online
Innovative Training Techniques to Introduce and … Reinforce TeamSTEPPS Skills in the Office-Based Care Setting
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹# … Care Online funded by AHRQ
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
TeamSTEPPS for Office-Based … for Office-Based Care
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
TeamSTEPPS for Office-Based Care … 7
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
TeamSTEPPS for Office-Based Care
8
Review
-
pcmh.ahrq.gov/sops/international/index.html
September 01, 2023 - SOPS Translation Information
Hospital SOPS Version 2.0 Translation Information
Medical Office … In
Number of Languages Translated Into
Hospital 1.0
99
43
Hospital 2.0
62
35
Medical Office … Supplemental Item Set
3
4
Hospital Value and Efficiency Supplemental Item Set
5
5
Medical Office … Translators of the Nursing Home Survey on Patient Safety Culture
Information for Translators of the Medical Office
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pcmh.ahrq.gov/teamstepps/dental/index.html
October 01, 2021 - Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Dental Office: Opportunity Won (4 min., 21 sec.) … Dental Office: Lost Opportunity (4 min., 43 sec.)
-
pcmh.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
February 01, 2017 - Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Evidence Base
TeamSTEPPS® Webinars
Communication
Good Teamwork in Office-Based
-
pcmh.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
August 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … IT Patient Safety
Hospital Value and Efficiency
Hospital Workplace Safety
Medical Office … Diagnostic Safety
Medical Office Value and Efficiency
Nursing Home Workplace Safety … More information on the SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey
-
pcmh.ahrq.gov/sops/surveys/index.html
January 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … Medical Office Survey .
Nursing Home Survey .
Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set
SOPS Hospital Survey
SOPS Medical Office Survey
SOPS Nursing Home
-
pcmh.ahrq.gov/ncepcr/data-resources/index.html
January 01, 2024 - Surveys on Patient Safety Culture
AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey … The Medical Office SOPS survey also has two optional supplemental items sets for survey customization … : SOPS Medical Office Diagnostic Safety and SOPS Medical Office Value and Efficiency supplemental item … The SOPS program is currently developing a supplemental item set on workforce safety for the Medical Office
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
March 07, 2019 - Name of targeted office area:
Size of office area:
Number of staff within office area:
Physicians:
Nurses … :
Other:
Key Actions:
Describe the targeted office area:
Office area name
Size in terms of number of … Key Actions:
Review office performance and safety data
Incident reports
AHRQ Medical Office Survey on … And these could be other parts of the office or areas of the office that interface directly with the … Can you do your training session before the office opens or after the office opens?
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - 10
Patient got answer to
medical question the same
day he/she phoned
provider’s office
10 … [Yes/No If No, go to #7]
In the last 12 months, did you
phone this provider’s office to
get an … with a medical question
during regular office hours? … question
during regular office hours? … with a medical question after
regular office hours?
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx
March 01, 2010 - TeamSTEPPS for Office-Based Care Online Course. … If you could describe the office in one word, what would it be? … The general public experiences the office from the perspective of one patient at a time, while office-based … The work of an office-based team does not follow a linear process. … If you could describe the medical office in one word, what would it be?
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - Think about the testing process in your office. … the
greatest risks in your office … “best” office system. … The leadership (e.g.,medical director, office manager, head nurse, or other leader)
at this office demonstrates … All staff in this office work as a team.
4.
-
pcmh.ahrq.gov/patient-safety/settings/ambulatory/tools.html
February 01, 2018 - Improving Your Office Lab Testing Process Ambulatory Toolkit increases the reliability of the lab testing … process within a medical office with step-by-step guidance. … The Medical Office Survey of Patient Safety Culture is designed for outpatient medical office providers … TeamSTEPPS ® for Office-Based Care adapts the core concepts of the TeamSTEPPS program to reflect the … environment of office-based medical teams.
-
pcmh.ahrq.gov/teamstepps-program/training/accreditation-ceus.html
March 01, 2024 - psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … The APA CEP Office maintains responsibility for the content of the programs.
-
pcmh.ahrq.gov/sops/surveys/hospital/supplemental-items/health-it.html
August 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … IT Patient Safety
Hospital Value and Efficiency
Hospital Workplace Safety
Medical Office … Diagnostic Safety
Medical Office Value and Efficiency
Nursing Home Workplace Safety
-
pcmh.ahrq.gov/policy/foia/foiafy10.html
November 01, 2020 - ): https://www.ihs.gov/FOIA/ National Institute of Health (NIH): http://www.nih.gov/icd/od/foia Office … of Inspector General (OIG): http://oig.hhs.gov/foia Office of Public Health and Science (OPHS): … Washington, D.C. 20201
Phone: 202-619-2541
Office of Public Health and Science (OPHS)
Freedom of … Department of Health and Human Services
OPDIVs—Operating Divisions of HHS
OS—Office of the Secretary … , HHS
OASPA—Office of the Assistant Secretary for Public Affairs, HHS
AoA—Administration on Aging