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pcmh.ahrq.gov/sops/resources/index.html
November 01, 2023 - SOPS Surveys
Hospital Version 2.0 (PDF, 551 KB)
Hospital Version 1.0 (PDF, 519 KB)
Medical Office … Ambulatory Surgery Center (PDF, 763 KB)
Resource Lists for SOPS Supplemental Item Sets
Medical Office … Diagnostic Safety (PDF, 272 KB)
Medical Office and Hospital Value and Efficiency (PDF, 239 KB)
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
September 01, 2023 - AHRQ Organizational Chart
Office of Extramural Research,
Education and Priority Populations
Francis … Department of Health and Human Services
Agency for Healthcare Research and Quality
Office of Communications … for disseminating the results of Agency activities with the
goal of changing audience behavior
Office … the quality and safety of our health care
system through research and implementation of evidence
Office
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pcmh.ahrq.gov/healthsystemsresearch/hspc-research-study/abbreviations.html
June 01, 2020 - AHRQ
Agency for Healthcare Research and Quality
AIDS
acquired immunodeficiency syndrome
ASPE
Office … Administration
FQHC
federally qualified health center
FY
fiscal year
GAO
Government Accountability Office … Minority Health and Health Disparities
NINR
National Institute on Nursing Research
ONC
Office
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.pdf
October 01, 2011 - Before your surgery, how many office visits
did you have with this surgeon? … During your office visits before your
surgery, did this surgeon listen carefully to
you? … During your office visits before your
surgery, did this surgeon spend enough time
with you? … During your office visits before your
surgery, did anyone in this surgeon’s office
use pictures, drawings … Did anyone in this surgeon’s office explain
what to expect during your recovery
period?
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pcmh.ahrq.gov/sops/databases/index.html
September 01, 2023 - SOPS®
About SOPS
SOPS Surveys
SOPS Databases
Hospital
Medical Office … Databases and view results from recent SOPS Database reports:
SOPS Hospital Database
SOPS Medical Office … SOPS Survey
2023
2024
Ambulatory Surgery Center
June 1-22
Medical Office
Diagnostic
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - Staff (Office Staff)
o Providers’ Use of Information to Coordinate Patient Care (Care Coordination … Staff
5% 16% 79%
305,624
Office staff was helpfu l
6% 21% 73%
303,9 53 … Department of Agriculture Economic Research Service &
Federal Office of Rural Health Policy (2013). … Q10/Q11
In the last 6 months, when you contacted this provider’s office during
regular office hours … provider’s office as helpful as you thought they should be?
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pcmh.ahrq.gov/sops/about/index.html
November 01, 2023 - patient safety culture in the following settings:
Hospital Survey on Patient Safety Culture
Medical Office … Efficiency Supplemental Item Set for the Hospital Survey
Supplemental Item Sets for the SOPS Medical Office … Survey
Diagnostic Safety Supplemental Item Set for the Medical Office Survey
Value and Efficiency … Supplemental Item Set for the Medical Office Survey
Supplemental Item Set for the SOPS Nursing Home
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pcmh.ahrq.gov/news/newsroom/press-releases/national-advisory-meeting-july-14.html
July 01, 2021 - Chesley, Jr., M.D., Director, Office of Extramural Research, Education, and Priority Populations, and … Director, Office of Minority Health; Jeffrey Brady, M.D., M.P.H., Director, Center for Quality Improvement … Contact: AHRQ Office of Communications karen.carp@ahrq.hhs.gov
301-427-1858
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pcmh.ahrq.gov/cpi/centers/oerep/fchesley-bio.html
November 01, 2022 - Director, Office of Extramural Research, Education, and Priority Populations (OEREP) and Director, Offices … Serves as the AHRQ Regulatory Policy Office.
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pcmh.ahrq.gov/sops/news/previous-announcements.html
November 01, 2023 - Medical offices can administer the items at the end of the SOPS Medical Office Survey, just before the … In April 2021, AHRQ released the new Diagnostic Safety Supplemental Item Sets for the SOPS Medical Office … Medical offices can use the survey item set as a supplement to the Medical Office Survey to assess the … Learn more about the Diagnostic Safety Supplemental Item Set for Medical Office SOPS . … Development of Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey (March 2019)
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
December 09, 2015 - TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool
TeamSTEPPS® for Office-Based … communication
Comments:
Overall Rating – Communication
TEAM PERFORMANCE RATING
TeamSTEPPS for Office-Based
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pcmh.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
November 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … IT Patient Safety
Hospital Value and Efficiency
Hospital Workplace Safety
Medical Office … Diagnostic Safety
Medical Office Value and Efficiency
Nursing Home Workplace Safety
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pcmh.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
February 01, 2024 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … IT Patient Safety
Hospital Value and Efficiency
Hospital Workplace Safety
Medical Office … Diagnostic Safety
Medical Office Value and Efficiency
Nursing Home Workplace Safety
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pcmh.ahrq.gov/health-literacy/about/index.html
January 01, 2024 - Healthfinder.gov
Health Literacy (Centers for Disease Control and Prevention)
Health Literacy (Office … Literacy (Indian Health Service)”
Health Literacy Online: A Guide for Simplifying the User Experience (Office … Institutes of Health)
Risk Communication (Food and Drug Administration)
Think Cultural Health (Office
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pcmh.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff
For Patients and Families in the Hospital
For Medical Office Staff
For Patients … and Families in the Medical Office
For Long-Term Care Facility Staff
For Ambulatory Surgery Center … For Medical Office Staff
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office
Waiting Room Video
This video features patients and
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - In the last 6 months, did you contact this
provider’s office to get an appointment for
your child for … In the last 6 months, when you contacted
this provider’s office to get an appointment
for care your … during regular office
hours? … In the last 6 months, when you contacted
this provider’s office during regular office
hours, how often … In the last 6 months, how often were clerks
and receptionists at this provider’s office as
helpful
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - Did you need instructions from this
provider’s office about how to use video for
this visit? … Did this provider’s office give you all the
instructions you needed to use video for this
visit? … Did someone from this provider’s office
follow up to give you those results?
1 Yes
2 No
21. … Thinking about your most recent visit, did
you talk to staff from this provider’s office? … Thinking about your most recent visit, was
the staff from this provider’s office as
helpful as you
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pcmh.ahrq.gov/cpi/about/nac/pcortf-snac.html
November 01, 2022 - Vice President and Chief Population Health Officer
Office of Ambulatory Care and Population Health … Chief Research Officer
Office of Research
Denver Health
Jay Himmelstein, M.D., M.P.H. … Health Scientist Administrator Patient-Centered Outcomes Research Trust Fund
Office of the Director … Chief Medical Officer
Office of the Director
Agency for Healthcare Research and Quality
Top of
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pcmh.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/eeo-complaints-process-memo-0224.pdf
March 27, 2023 - Employees may and should report allegations of
discrimination to HRSA’s Office of Civil Rights, Diversity … their immediate
supervisor, another management official, and/or the HHS Employee and Labor Relations Office … (CFR), Part 1614, employees who wish to go file an EEO complaint must
report allegations to HRSA’s Office … Supervisors are encouraged to seek guidance from HRSA’s Office of Civil Rights, Diversity, and
Inclusion … Training
HRSA’s Office of Civil Rights, Diversity, and Inclusion provides mandatory EEO compliance
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pcmh.ahrq.gov/news/newsletters/e-newsletter/901.html
February 01, 2024 - ’s Patient Safety Network
Findings Available From 2024 Surveys on Patient Safety Culture® Medical Office … Findings Available From 2024 Surveys on Patient Safety Culture® Medical Office Database
Results from … AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Medical Office: 2024 User Database Report are now … The 2024 Report includes a description of the findings and two appendices, presenting data by medical office … ownership and geographic region) and respondent characteristics (staff position and tenure in medical office