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patientregistry.ahrq.gov/funding/grant-mgmt/closeout.html
December 01, 2022 - Skip to main content
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in an
Academic Medical Center
Rick Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AH…
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patientregistry.ahrq.gov/news/newsletters/e-newsletter/904.html
March 01, 2024 - Skip to main content
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patientregistry.ahrq.gov/news/newsletters/e-newsletter/894.html
December 01, 2023 - Office of Extramural Research, Education, and Priority Populations/Division of Policy Coordination and
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patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - 3.0)
Customer service
Health plan customer service
Helpful, courteous, and respectful office
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patientregistry.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
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patientregistry.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Develop a handoff checklist based on the needs of your medical office or healthcare team.
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patientregistry.ahrq.gov/health-literacy/improve/pharmacy/resources.html
March 01, 2023 - The Office of Disease Prevention and Health Promotion's Health Literacy Improvement Web site .
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patientregistry.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - Support
YouTube embedded video: https://www.youtube-nocookie.com/embed/sKqo5qi2qVY
Mutual Support in Office-Based
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patientregistry.ahrq.gov/funding/policies/human-subjects/index.html
June 01, 2022 - Refer to the Office for Human Research Protections (OHRP)’s guidance on Clinical Trial Informed Consent
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patientregistry.ahrq.gov/patient-safety/resources/improve-discharge/index.html
July 01, 2022 - AHRQ PSNet Primer: Medication Reconciliation
AHRQ PSNet Perspective: Patient Safety in the Physician Office
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patientregistry.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - Clinicians may also need to help patients who come to the office with “evidence” printed from the Internet
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patientregistry.ahrq.gov/cahps/surveys-guidance/echo/index.html
May 01, 2022 - do not group well with other items can be reported as single-item measures:
Having to wait in the office
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-synthesis-report.pdf
July 22, 2015 - example, although these clinics did not have the funds to hire an official
“care manager,” a front office … and physician was associated with a small increase
(+0.05 visits per patient year) in primary care office … visits and a slight increase (+0.21 visits per
patient year) in specialty care office visits, leading … them to conclude that secure messaging
complemented, rather than substituted for, office visits.38 … Changes in office visit use associated with electronic
messaging and telephone encounters among patients
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/topics/development-and-usability-testing-common-formats.pdf
January 01, 2022 - The evaluation
team held an interim “office hours” teleconference to answer ques-
tions while sites … evaluation
data comprised participants’ written feedback and our team’s notes
from the interviews and office-hour … reporting only severe cases
if, for example, reporting is coordinated through a specific program
or office
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patientregistry.ahrq.gov/prevention/resources/rice/index.html
August 01, 2018 - agencies, and the increased emphasis on cost-effectiveness analysis in regulatory impact analysis, go to: Office
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patientregistry.ahrq.gov/sops/events/webinars/sops-primer-110722.html
December 01, 2023 - Skip to main content
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patientregistry.ahrq.gov/sops/events/webinars/best-practices-012424.html
February 01, 2024 - Skip to main content
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patientregistry.ahrq.gov/cpi/about/careers/index.html
April 01, 2024 - Skip to main content
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patientregistry.ahrq.gov/cpi/about/organization/nac/nac-recharter.html
April 01, 2014 - Skip to main content
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