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81. Value and Efficiency Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
    August 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … IT Patient Safety Hospital Value and Efficiency Hospital Workplace Safety Medical Office … Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety … More information on the SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey

82. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
    July 22, 2021 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … • Division of Patient Safety: IHS launched a new headquarters-level Office of Quality in January … 2019, and a component of this new Office is the Division of Patient Safety and Clinical Risk Management

83. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 12 months with your provider and the staff in his or her office … to focus on any experiences in the last 12 months with your provider and the staff in his or her office … most recent visit used phone or video, how was the visit better or worse than in-person care at the office

84. SOPS Surveys | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/sops/surveys/index.html
    January 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … Medical Office Survey . Nursing Home Survey . Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set SOPS Hospital Survey  SOPS Medical Office Survey  SOPS Nursing Home

85. Federal Interagency Workgroup--Diagnostic Safety: November Meeting Summary (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2022.pdf
    March 01, 2023 - National Library of Medicine NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … OASH • Diagnostic Innovation and Development o The Office of Infectious Disease and HIV/AIDS Policy … • Contraceptive Care Measures o The Office of Population Affairs (OPA) Contraceptive Care Measures … Office of Population Affairs.

86. Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/patients-families/index.html
    June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff For Patients and Families in the Hospital For Medical Office Staff For Patients … and Families in the Medical Office For Long-Term Care Facility Staff For Ambulatory Surgery Center … For Medical Office Staff Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office Waiting Room Video This video features patients and

87. SOPS Improvement Resource Lists | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/sops/resources/improvement-resourcelist.html
    July 01, 2023 - SOPS Surveys: Hospital Version 2.0  (PDF, 551 KB) Hospital Version 1.0 (PDF, 519 KB) Medical Office … Ambulatory Surgery Center  (PDF, 650 KB) Resource Lists for SOPS Supplemental Item Sets: Medical Office … Diagnostic Safety  (PDF, 272 KB) Medical Office and Hospital Value and Efficiency  (PDF, 239 KB)

88. Previous Announcements About SOPS Surveys | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/sops/news/previous-announcements.html
    November 01, 2023 - Medical offices can administer the items at the end of the SOPS Medical Office Survey, just before the … In April 2021, AHRQ released the new Diagnostic Safety Supplemental Item Sets for the SOPS Medical Office … Medical offices can use the survey item set as a supplement to the Medical Office Survey to assess the … Learn more about the Diagnostic Safety Supplemental Item Set for Medical Office SOPS . … Development of Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey (March 2019)

89. Sample Disaster Preparedness Letter to Families (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/letter-emergency-contact.docx
    May 12, 2022 - ________________________________________________________ Home Telephone: ________________________ Office … ________________________________________________________ Home Telephone: ________________________ Office … ________________________________________________________ Home Telephone: ________________________ Office

90. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office of Management … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office … health providers sometimes or never listened carefully to them Core Adults who had a doctor’s office … Core Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a doctor’s office … or clinic visit in the last 12 months Core Adults who had a doctor’s office or clinic visit in the

91. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - In the last 6 months, did you contact this provider’s office to get an appointment for your child for … In the last 6 months, when you contacted this provider’s office to get an appointment for care your … during regular office hours? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … In the last 6 months, how often were clerks and receptionists at this provider’s office as helpful

92. TeamSTEPPS® Dental Module | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/dental/index.html
    October 01, 2021 - Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Dental Office: Opportunity Won (4 min., 21 sec.) … Dental Office: Lost Opportunity (4 min., 43 sec.)

93. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
    December 01, 2023 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office of Management … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office … health providers sometimes or never listened carefully to them Core Adults who had a doctor’s office … Core Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a doctor’s office … or clinic visit in the last 12 months Core Adults who had a doctor’s office or clinic visit in the

94. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting Summary (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … Revised Safer Dx Instrument , to help identify/measure diagnostic errors through case reviews • VA Office

95. Final Progress Report: APPLIED STRATEGIES FOR IMPROVING PATIENT SAFETY (ASIPS) (pdf file)
    healthcare411.ahrq.gov/sites/default/files/2024-02/pace-report.pdf
    January 01, 2024 - The second most common office setting is residency training offices for family medicine residents. … PARTICIPANTS Participants included all office clinicians and staff in the participating primary care … office. … , including communication from other offices, and errors with participants outside the office. … These systems do not inherently increase primary care office safety.

96. 2018 National Healthcare Quality and Disparities Report: Appendix A (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa1.pdf
    January 01, 2018 - People under age 65 with health insurance -2.29 0.0 0.00 NHIS 18 (2000-2017) Adults who had a doctor’s office … with any private health insurance 2.43 0.0 0.00 NHIS 18 (2000-2017) Children who had a doctor’s office … Source Data Year People with a usual source of care, excluding hospital emergency rooms, who has office … who sometimes or never got care as soon as needed 165.79 6.4 MEPS 2016 Adults who had a doctor’s office … People with a specific source of ongoing care 128.57 11.59 NHIS 2017 Children who had a doctor’s office

97. Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
    March 11, 2022 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … • Division of Patient Safety: The IHS Office of Quality has selected a nurse consultant for the Division

98. About SOPS | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/sops/about/index.html
    November 01, 2023 - patient safety culture in the following settings: Hospital Survey on Patient Safety Culture Medical Office … Efficiency Supplemental Item Set for the Hospital Survey Supplemental Item Sets for the SOPS Medical Office … Survey Diagnostic Safety Supplemental Item Set for the Medical Office Survey Value and Efficiency … Supplemental Item Set for the Medical Office Survey Supplemental Item Set for the SOPS Nursing Home

99. Detailed Methods for Medical Expenditure Panel Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
    December 01, 2021 - Race—MEPS tables are shown starting with 2002 data, the year MEPS transitioned to the Office of Management … CAHPS® composite measure (adults and children)—This measure identified people who had a doctor's office … drop the measures in 2022 if 2018 and 2019 data are not available2 Adults who had a doctor's office … it easy to get the care, tests, or treatment Core changed to non-core Children who had a doctor's office … or clinic visit in the last 12 months Core Adults who had a doctor's office or clinic visit in the

100. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - • Helpful, Courteous, and Respectful Office Staff. • Patients’ Rating of the Provider. … Improving Service From Office Staff After reviewing the initial results of the 12- Month Survey, Dean … Clinic took a closer look at the “Helpful, Courteous, and Respectful Office Staff” composite measure … As a result, Dean Clinic’s performance on the office staff measure increased from 79 percent in 2011 … Helpfulness of office staff; and 3. Courteousness and respectfulness of office staff.