-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
January 01, 2018 - OBC PPT Q4
for
Office-Based Care Online
Innovative Training Techniques to Introduce and … Reinforce TeamSTEPPS Skills in the Office-Based Care Setting
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹# … Care Online funded by AHRQ
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
TeamSTEPPS for Office-Based … for Office-Based Care
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
TeamSTEPPS for Office-Based Care … 7
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
TeamSTEPPS for Office-Based Care
8
Review
-
healthcare411.ahrq.gov/sops/news.html
March 01, 2024 - Database Report (February 2024)
Results from AHRQ’s 2024 SOPS ® Medical Office Survey User Database … AHRQ Post-Webcast Materials for “SOPS ® Medical Office Survey—What You Need to Know” (July 2023) … This webcast provided information on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Medical Office … Select to access a recording of the webcast and presentation slides .
2022 SOPS Medical Office … Database Report (March 2022)
The AHRQ SOPS Medical Office Survey on Patient Safety Culture User
-
healthcare411.ahrq.gov/cpi/centers/index.html
September 01, 2023 - Office of the Director
Robert Otto Valdez, Ph.D., M.H.S.A. … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - 10
Patient got answer to
medical question the same
day he/she phoned
provider’s office
10 … [Yes/No If No, go to #7]
In the last 12 months, did you
phone this provider’s office to
get an … with a medical question
during regular office hours? … question
during regular office hours? … with a medical question after
regular office hours?
-
healthcare411.ahrq.gov/cpi/about/organization/index.html
January 01, 2024 - Financing, Access and Cost Trends (CFACT)
Center for Quality Improvement and Patient Safety (CQuIPS)
Office … of the Director (OD)
Office of Communications (OC)
Office of Extramural Research, Education and … Priority Populations (OEREP)
Office of Management Services (OMS)
AHRQ Key Contacts
Biographies:
-
healthcare411.ahrq.gov/cpi/about/organization/contacts/key-contacts.html
September 01, 2023 - AHRQ Key Contacts
AHRQ Key Contacts
Offices and Centers
Office … , M.S., Director
Phone: (301) 427-1571
Fax: (301) 427-1341
Email: craig.umscheid@ahrq.hhs.gov
Office … Holland, Director
Phone: (301) 427-1364
Fax: (301) 427-1873
Email: howard.holland@ahrq.hhs.gov
Office … M.D., Director
Phone: (301) 427-1449
Fax: (301) 427-1562
Email: francis.chesley@ahrq.hhs.gov
Office
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
September 01, 2023 - AHRQ Organizational Chart
Office of Extramural Research,
Education and Priority Populations
Francis … Department of Health and Human Services
Agency for Healthcare Research and Quality
Office of Communications … for disseminating the results of Agency activities with the
goal of changing audience behavior
Office … the quality and safety of our health care
system through research and implementation of evidence
Office
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/check-back-long.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/callout.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/feedback.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/hand-off.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - Staff (Office Staff)
o Providers’ Use of Information to Coordinate Patient Care (Care Coordination … Staff
5% 16% 79%
305,624
Office staff was helpfu l
6% 21% 73%
303,9 53 … Department of Agriculture Economic Research Service &
Federal Office of Rural Health Policy (2013). … Q10/Q11
In the last 6 months, when you contacted this provider’s office during
regular office hours … provider’s office as helpful as you thought they should be?
-
healthcare411.ahrq.gov/cpi/about/organization/orgchart/organizational-chart.html
September 01, 2023 - Chart
AHRQ Key Contacts
AHRQ Organization Chart
Office … Sessums, J.D., M.D., Chief Medical Officer
Office of Extramural Research, Education and Priority Populations … Office of Communications
Howard E. … Office of Management Services
Jeffrey "Jay" Toven, Director
Directs and coordinates Agency-wide program
-
healthcare411.ahrq.gov/teamstepps/officebasedcare/1_communication_good/index.html
February 01, 2017 - Home
TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® for Office-Based … Proficiency
TeamSTEPPS® Dental Module
TeamSTEPPS® Long-Term Care Version
TeamSTEPPS® for Office-Based … Evidence Base
TeamSTEPPS® Webinars
Communication
Good Teamwork in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/call-outs.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/huddle-emergency.html
August 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/cus-equity.html
September 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/cus.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/check-back-team.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based
-
healthcare411.ahrq.gov/teamstepps-program/resources/additional/cross-monitor.html
July 01, 2023 - Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good Teamwork in Office-Based … Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership in Office-Based … Proficiency Safety: CUS Words
Limited English Proficiency Safety: Checkback
Mutual Support in Office-Based … SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation Monitoring in Office-Based