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digital.ahrq.gov/sites/default/files/docs/survey/telemedicine-and-non-telemedicine-visit-experience-interview-guides.pdf
June 16, 2021 - Did you speak to someone from your child’s doctor’s office?
7. … Interviewer initials _________
Access to office visit. … Did you speak to someone from your child’s doctor’s office?
7. … IF YES: I wonder why you chose an office visit instead?
8. … Access to office visit.
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/experience/mohr-t-et-al-2008
January 01, 2008 - The practice aimed "to streamline office workflows and then create a detailed training, implementation … address any new workflow issues and eliminate administrative errors via a new "Virtual Clinical Back-Office … This back-end service began intercepting all inbound faxes and reports coming into all office locations
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digital.ahrq.gov/sites/default/files/docs/page/tool-1-1-team-roster.docx
June 16, 2021 - goals/benefits of e-prescribing and best practices for using e-prescribing to other providers in the office … is a role best filled by an internal resource person with project management experience (possibly an office … Manages project issues and project constraints that develop
· Coordinates communications within the office … system has been selected and a contract signed, the implementation team will need to expand as the office … new users or others as needed
· Serves as the internal support
· Performs multiple roles within the office
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digital.ahrq.gov/ahrq-funded-projects/impact-office-based-e-prescribing-prescribing-processes-and-outcomes/annual-summary/2010
January 01, 2010 - Impact of Office-Based E-Prescribing on Prescribing Processes and Outcomes - 2010
Project … Name
Impact of Office-Based E-Prescribing on Prescribing Processes and Outcomes
Principal … The project has an active partnership with the developers of the office-based e-prescribing system, and … Four focus groups were conducted during this period, two each with doctors and nurses and office managers … Physicians entered prescriptions while seeing patients or immediately thereafter, whereas the office
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digital.ahrq.gov/ahrq-funded-projects/delivery-preventive-services-primary-care
January 01, 2023 - development company) studied the effectiveness of a multi-component intervention to translate three office … facilitator), and a computer application designed to help the practice incorporate and maintain the office … The primary outcome measure was the number of office system strategies (of the three) adopted by the … Contextual factors and barriers and their impact on adoption of the office system strategies were analyzed
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/IFQHC_operational_redesign_patient_flow_worksheet.pdf
January 01, 2007 - Who can perform the lab draws or in-office tests? … • Where in the office do they document? … at the ways the EHR will change
office communication. … This represents a fundamental change to the way the office operates. … There may also be labs done in your office.
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digital.ahrq.gov/ahrq-funded-projects/past-initiatives/privacy-and-security-project/oregon
January 01, 2023 - The Governor's office has designated the Office for Oregon Health Policy and Research (OHPR) to complete … personnel include:
Jody Pettit, MD-Project Director, Health Information Technology Coordinator, Office … forOregonHealth Policy and Research
Jeanene Smith MD- MPH, Acting Administrator, Office forOregonHealth … Policy and Research
Tina Edlund-Acting Deputy Administrator, Office forOregonHealth Policy and Research
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digital.ahrq.gov/sites/default/files/docs/survey/telemedicine-pediatric-primary-care-satisfaction-survey.pdf
June 16, 2021 - Would you recommend this office to a friend for their child? … (Check all that apply)
Friend, neighbor or relative
Someone from my child’s doctor’s office
… Has anyone from the doctor’s office ever asked you to consider telemedicine for a specific illness in … Many people find telemedicine visits much easier than coming into the office or emergency department. … Were they seen by a doctor from your regular doctor’s office?
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digital.ahrq.gov/organization/pajaro-valley-community-health
January 01, 2023 - Description
This is a questionnaire designed to be completed by administrators, clinical staff, and office … Description
This is a questionnaire designed to be completed by administrators, clinical staff, and office … Description
This is a questionnaire designed to be completed by administrators, clinical staff, and office
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digital.ahrq.gov/location/usa-ca-watsonville
January 01, 2023 - Description
This is a questionnaire designed to be completed by administrators, clinical staff, and office … Description
This is a questionnaire designed to be completed by administrators, clinical staff, and office … Description
This is a questionnaire designed to be completed by administrators, clinical staff, and office
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/carayon-p-et
January 01, 2023 - On the other hand, the work of clinical and office staff changed significantly, and included decreases … After EHR implementation, the percentage of time that office staff spent alone doing data entry of medical … The functions of office staff also changed significantly: they spent about one-half less time for distributing … chart/master file/mail (from 5.6% to 2.5%), general clerical assistance/office tasks (from 27.8% to … On the contrary, office staff spent more time with nurses, but less time doing tasks on their own."
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digital.ahrq.gov/sites/default/files/docs/page/tool-3.1-flyer-english-large.pdf
June 16, 2021 - Electronic prescriptions usually travel quickly from your doctor’s office
to our pharmacy. … Electronic prescriptions sent from your doctor’s office
usually arrive quickly at our pharmacy. … arrive at the pharmacy, let us know that your
prescription was sent electronically from your doctor’s office … Prescription Refills
• Call our pharmacy instead of calling your doctor’s office when
you need to
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digital.ahrq.gov/sites/default/files/docs/survey/health-e-access-telemedicine-interview-guide%20.pdf
June 16, 2021 - (circle the answer)
(exact number)
1 (9/1/2011)
Regular Doctor’s Office
11. … Would you recommend this office to a friend for their child? … For more serious problems your doctor or school nurse would recommend going to the
doctor’s office … (Check all that apply)
Friend, neighbor or relative
Someone from my child’s doctor’s office … Were they seen by a doctor from your regular doctor’s office?
-
digital.ahrq.gov/sites/default/files/docs/page/tool-3.1-flyer-english.pdf
June 16, 2021 - Electronic prescriptions usually travel quickly from your
doctor’s office to our pharmacy. … Electronic
prescriptions sent from your doctor’s office
usually arrive quickly at our pharmacy. … arrive at the pharmacy, let us
know that your prescription was sent
electronically from your doctor’s office … Prescription Refills
• Call our pharmacy instead of calling your
doctor’s office when you need to get
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/chen-c-et-al-2009
January 01, 2009 - Between 2004 and 2007, the annual age/sex-adjusted total office visit rate decreased 26.2 percent, the … adjusted primary care office visit rate decreased 25.3 percent, and the adjusted specialty care office … Workflow-Related Findings
"Age/sex-adjusted total office visits per member decreased 26.2 percent … "The 26.2 percent reduction in office visits indicates greater efficiency of care with an integrated … With complete patient data available, unnecessary and marginally productive office visits are reduced
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digital.ahrq.gov/sites/default/files/docs/resource/B7_Archives_Pohl_HS17034_1013_1.pdf
February 14, 2011 - Office Visits
Calculated as the “# of office visits” divided by clinician FTE.
2. … EHR-Assisted Diabetes Care
Measure/Description Denominator Numerator
Documents of Type "Office … Visit"; Documents of Type "Office Visit";
% of office visits for a patient with a problem code beginning … Patients with one office visit (Document type "Office Visit")
who have at least one visit in the past … recorded on the same day
as the office visit.
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digital.ahrq.gov/sites/default/files/docs/page/E-PrescribingPhysicianTool10.1b.pdf
June 16, 2021 - Storing information about your medications electronically
can help our office keep track of your medications … To our patients:
We are now using an electronic prescribing
system which will allow our office to send … at the pharmacy, let the
pharmacist know that your prescription was
sent electronically from our office … The pharmacy will send an electronic request to our
office.
• Plan ahead!
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digital.ahrq.gov/sites/default/files/docs/page/E-PrescribingPhysicianTool10.1a.pdf
June 16, 2021 - Toolset
To our patients:
We are now using an electronic prescribing system which will allow our
office … Storing information about
your medications electronically can help our office keep track of your
medications … arrive at the pharmacy, let the pharmacist know that
your prescription was sent electronically from our office … The pharmacy will send an
electronic request to our office.
• Plan ahead!
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/flowchart
January 01, 2023 - Cross-Functional Flowchart
Process Flowchart
Process Map
"Swim Lane" Flowchart
Examples
Common Office … Visit ( PDF , 34KB)
Flowchart Incoming Calls ( PDF , 432KB)
In-Office Prescribing Flowchart - Electronic … System ( PDF , 475KB)
In-Office Prescribing Flowchart - Paper System ( PDF , 251KB)
Nurse-Only Visit … Check-In Flowchart ( PDF , 36KB)
Patient Check-Out Flowchart ( PDF , 36KB)
Physician Assistant (PA) Office
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digital.ahrq.gov/sites/default/files/docs/survey/cccn-online-publication-education.pdf
June 16, 2021 - Office Workflow
1) How are you currently using the diabetic worksheet? … On-line at the point of care in the exam room or office with the patient present
Complete manually … 4) Does collecting data for the diabetes registry fit into current workflow processes at your office … Office Workflow
B. Design and Use of the Diabetes Worksheet
C. Data Entry and Use
D. … On-line at the point of care in the exam room or office with the patient present: Off
No_1: Off
No