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81. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=8
    April 24, 2024 - or clinic after regular office hours Adult Health Plan Access … AC6 Patient got needed care from doctor's office or clinic after regular office … with medical question during regular office hours Adult Health Plan Access … during regular office hours Adult Health Plan Access … AC13 Patient contacted personal doctor's office with medical question after regular office

82. Medical Office SOPS: 2016 User Comparative Database Report, Part II (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt2.pdf
    January 01, 2016 - Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes.

83. Medical Office SOPS: 2016 User Comparative Database Report, Part I (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt1.pdf
    January 01, 2016 - Medical Office SOPS: 2016 User Comparative Database Report, Part I MEDICAL OFFICE SURVEY ON PATIEN … medical office. … Providers in this office are open to staff ideas about how to improve office processes. … Office Processes and Standardization 1. This office is more disorganized than it should be. … Providers in this office are open to staff ideas about how to improve office processes.

84. Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro-0914slides.pdf
    January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture 1 1 Success Stories … from the AHRQ Medical Office Survey on Patient Safety Culture Webinar September 16, 2014 1: … Survey on Patient Safety Culture • Present an overview of results from the AHRQ 2014 Medical Office … /index.html 8 8 Background on the Medical Office Survey • Specifically designed to measure the … Office Processes and Standardization 9. Communication Openness 10.

85. Medical Office Survey on Patient Safety Culture: 2018 User Database Report, Part II (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part2.pdf
    April 01, 2018 - Medical Office Survey on Patient Safety Culture: 2018 User Database Report, Part II Medical Office … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes. … Providers in this office are open to staff ideas about how to improve office processes.

86. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Dyer (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/dyer-prelim-results.pdf
    April 01, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Dyer 1 1 Preliminary Comparative … Results and Analyses from the Medical Office Survey on Patient Safety Culture Naomi Dyer, PhD Joann … ) http://www.ahrq.gov/qual/mosurvey10/moresults10.htm 3 3 Medical Office SOPS Preliminary Database … Medical office characteristics? … 2) Office size 3) Ownership 4) Specialty of office 5) Degree of health information technology (HIT)

87. Evaluating TeamSTEPPS for Office-Based Care Worksheet | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/handouts/evaluating.html
    November 01, 2015 - Evaluating TeamSTEPPS Exercise Scenario You have been asked to work with a fairly large medical office … Your observations of the office suggest that it has yet to develop an effective system for managing these … You recently met with office staff and recommended that the office adopt briefings prior to the office … opening and after the office closes each day to ensure that patient followups improved. … Return to TeamSTEPPS for Office-Based Care Classroom Version Page last

88. SOPS International Use by Country (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/SOPS-International-Countries-September-2022-508-rev.pdf
    January 01, 2022 - Counties Hospital 1.0 Hospital 2.0 Medical Office Nursing Home Community Pharmacy Ambulatory … Safety Supplemental Item Set Hospital Value and Efficiency Supplemental Item Set Medical Office … 2022 Page 1 of 6 September 2022 Page 2 of 6 Counties Hospital 1.0 Hospital 2.0 Medical Office … Safety Supplemental Item Set Hospital Value and Efficiency Supplemental Item Set Medical Office … Ireland     September 2022 Page 3 of 6 Counties Hospital 1.0 Hospital 2.0 Medical Office

89. Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
    April 01, 2018 - Communication Openness Providers in the office are open to staff ideas about how to improve office … Organizational Learning The office has a learning culture that facilitates making changes in office … surveys per medical office … Office Processes and Standardization This office is more disorganized than it should be. … Providers in this office are open to staff ideas about how to improve office processes.

90. TeamSTEPPS for Office-Based Care: Communication | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
    September 01, 2015 - Scenario Front Office Scenario Barriers - Tools - Outcomes Introduction Say: Communication is … Video of Office-Based Team. … now going to work as a group to develop a handoff checklist based upon the needs of our own medical office … Return to Contents Communication Video Say: Let's watch the fourth primary care office demonstrate … Return to Contents Front Office Scenario Say: Now let's look at the following scenario and see

91. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
    May 01, 2024 - Group Access AC4 Patient got needed care from provider's office … AC6 Patient got answer to medical question as soon as needed when contacted provider's office … & Group Access AC7 Patient needed care from provider's office … after regular office hours Adult Clinician & Group Access … AC8 Patient got needed care from provider's office after regular office hours Adult

92. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=0
    May 02, 2024 - Group Access AC4 Patient got needed care from provider's office … AC6 Patient got answer to medical question as soon as needed when contacted provider's office … & Group Access AC7 Patient needed care from provider's office … after regular office hours Adult Clinician & Group Access … AC8 Patient got needed care from provider's office after regular office hours Adult

93. Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Access | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-child.html
    December 01, 2018 - In the last 12 months, did your child need to visit a doctor's office or clinic after regular office … or clinic after regular office hours?     … question during regular office hours?     … office hours, how often did you get an answer to your medical question that same day?     … question after regular office hours?    

94. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Access | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-adult.html
    December 01, 2018 - In the last 12 months, did you need to visit a doctor's office or clinic after regular office hours? … after regular office hours?     … during regular office hours?     … In the last 12 months, when you contacted your personal doctor's office or clinic during regular office … In the last 12 months, when you contacted your personal doctor's office or clinic after regular office

95. Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I Executive Summary (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-execsumm.pdf
    April 01, 2018 - Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I Executive Summary … 2018 Medical Offices Survey Database Report This overview of survey findings summarized how medical office … employees perceive 10 areas of patient safety culture based on the 2018 Medical Office Survey on Patient … work pace is not hectic Other Key Findings Medical Office Size Medical offices with 2 providers … /mo-reports.html https://www.ahrq.gov/sops/quality-patient-safety/patientsafetyculture/medical-office

96. SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey - Spanish (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-2022-1215-SPANISH-508.pdf
    January 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … ® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey Language: Spanish … Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey to … Add the SOPS Medical Office Background Questions after these diagnostic safety items. … /medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office

97. 2014 Pilot Study: Value and Efficiency Supplemental Items for the Medical Office SOPS Survey (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/medofficevaluepilotreport.pdf
    November 01, 2017 - Distribution of Pilot Medical Offices by Medical Office Characteristics Medical Office Characteristics … Item-Level Average Percent Positive Response by Medical Office Practice Size Medical Office Practice … Item-Level Average Percent Positive Response by Medical Office Practice Size (continued) Medical Office … Composite-Level Average Percent Positive Response by Medical Office Job Position Medical Office Job … Item-Level Average Percent Positive Response by Medical Office Job Position Medical Office Job Position

98. TeamSTEPPS® for Office-Based Care - Course Evaluation (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/courseeval.pdf
    December 02, 2015 - TeamSTEPPS® for Office-Based Care - Course Evaluation TeamSTEPPS® for Office-Based Care COURSE … EVALUATION TeamSTEPPS® for Office-Based Care Location: Date: Rating 1 = Poor, inadequate … ............................................. 1 2 3 Comments: TeamSTEPPS for Office-Based Care … Course Evaluation Form – 1 TeamSTEPPS® for Office-Based Care Rating 1 = Poor, inadequate, … Course Evaluation Form – 4 TeamSTEPPS for Office-Based Care TeamSTEPPS® for Office-Based Care

99. TeamSTEPPS Webinars | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/webinars/index.html
    September 01, 2019 - Previous Webinars: 2018 Previous Webinars: 2017 2017 TeamSTEPPS for Office-Based Care Webinars … a webinar, "Introducing TeamSTEPPS for Office-Based Care," on March 5 from 1-2:00 p.m. … ET, highlighting the agency's TeamSTEPPS for Office-Based Care Online Course.  … lessons learned during implementation of TeamSTEPPS in an office-based setting. … 2017 that explored lessons learned during TeamSTEPPS implementation in an office-based setting.

100. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=0&search_api_fulltext=&sort=asc
     with medical question during regular office hours Adult Health Plan Access … Respondent got answer to medical question same day when contacted doctor's office during regular office … with medical question after regular office hours Adult Health Plan Access … AC13 Respondent contacted doctor's office with medical question after … office hours Child Health Plan Access AC2