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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-questions-poster1.pdf
May 20, 2021 - CALL:
EMAIL:
VISIT:
Phone Number 6:
Email Address 6:
Office Hours:
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-questions-poster2.pdf
May 21, 2021 - CALL:
EMAIL:
VISIT:
Phone Number 7:
Email Address 7:
Office Hours 2:
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-cgcahps-child_2358-4a.docx
May 24, 2017 - In the last 6 months, did you need an interpreter at this provider's office? … In the last 6 months, during visits to this provider's office, how often did you get an interpreter when
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
January 15, 2016 - Staff members contact patients between office visits to ensure understanding or to follow up on plans … When staff members give directions for finding the office, they refer to familiar landmarks and public … the practice is clearly displayed on the outside of the building, and signs are posted throughout the office … Office signs use large, clearly visible lettering and plain, everyday words such as “Walk‐In” and “Health … Office signs are written in English and in the primary languages of the populations being served (e.g
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
January 01, 2014 - Discuss lessons learned in implementing TeamSTEPPS in an outpatient/office setting. … Montella, MD, MS, CPE, team leader
Two office managers, one from each office location
Two nurse practitioners … (CRNP’s), one from each office location
One physician representative
Two medical assistants (MA’s)
One … Montella, MD, MS, CPE, team leader
Two office managers, one from each office location
Two nurse practitioners … (CRNP’s), one from each office location
One physician representative
Two medical assistants (MA’s)
One
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-15-presenting-data.pdf
September 01, 2015 - Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
July 01, 2018 - supports patient safety
Hospital
2004:
Version 1.0
2019:
Version 2.0
Nursing
Home
2008
Medical
Office … Information
Technology
Workplace
Safety
Value and
Efficiency
Diagnostic
Safety
Hospital
Medical Office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
October 08, 2013 - appointments for routine care or
check-ups
• Getting an answer to a medical
question during regular office … hours
• Getting an answer to a medical
question after regular office hours
• Wait time for appointment … what you have to
say
• Provider spends enough time with you
Helpful, Courteous and Respectful Office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.pdf
September 01, 2012 - , Suite 504
Anytown, ST
For a Followup
appointment
For your arthritis To check your heart
Office … Phone #:
(555) 555-5555
Office Phone #:
(555) 555-6666
Office Phone #:
(555) 555-4444
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-14-collecting-performance-data.pdf
September 01, 2015 - Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT … Visit: F/u Diabetes
Provider: Carl Savem MD
Location of Care: WeServeEveryone Clinic
OFFICE VISIT
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
March 25, 2009 - comprehensive, coordinated, etc.) into observable, tangible behaviors and processes of care within any office … Approaches to the care of
CSHCN at the practice are
child rather than family-centered;
office needs drive … In addition to Level 1, standardized office communication methods are identified to the family by the … In addition to Level 3, office activities encourage individual requests for flexible access; access and … A designated care coordinator uses these tools and other standardized office processes which support
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-155-written-statement.pdf
July 01, 2014 - Senior Advisor, Child Health and Quality Improvement
Office of Extramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer
Professor ofPediatrics at The Children's Hospital of Philadelphia
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-157-written-statement.pdf
July 01, 2014 - Senior Advisor, Child Health and Quality Improvement
Office of Extramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer
Professor ofPediatrics at The Children's Hospital of Philadelphia
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-156-written-statement.pdf
July 01, 2014 - Senior Advisor, Child Health and Quality Improvement
Office of Extramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer
Professor ofPediatrics at The Children's Hospital of Philadelphia
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-153-written-statement.pdf
June 01, 2018 - Senior Advisor, Child Health and Quality Improvement
Office of Exrramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer
Professor ofPediatrics at The Children' s Hospital ofPhiladelphia
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-adult-2357-17a.docx
October 12, 2017 - In the last 6 months, did you need help from anyone in this provider's office to manage your care among … In the last 6 months, did you get the help you needed from this provider's office to manage your care
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/1_dale_shaller_intro.pdf
October 22, 2014 - • Core measures:
• Access to care and information
• Provider communication
• Interactions with office … and
Information
How Well Providers
Communicate With Patients
Helpful, Courteous, and
Respectful Office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/learning-health-systems/Learning-Health-Systems-Meeting-Summary.pdf
July 01, 2017 - (Particularly relevant organizational stakeholders include AHRQ, the Office
of the National Coordinator … of Clinical Quality and Safety
Office of the National Coordinator for Health IT
U.S. … of the Chief Medical
Officer
Office of the Assistant Secretary of Defense for Health
Affairs
TRICARE … Department of Health and Human Services
Suma Nair, PhD, MS, RD
Director, Office of Quality Improvement … of the Chief Scientist
Office of National Coordinator for Health IT
U.S.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/6_Ed_Karls_slide_53-71.pdf
May 01, 2013 - Adopting CG-CAHPS
• Ability to benchmark externally on measures of access,
provider communication, and office … needed
Get appt
for
routine
care
when
needed
Get answer same
day to call made
during regular
office … hours
Get answer to
call made after
regular office
hours when
needed
Saw
provider
within 15
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.docx
September 01, 2012 - Park Rd, Suite 504
Anytown, ST
For a Followup appointment
For your arthritis
To check your heart
Office … Phone #:
(555) 555-5555
Office Phone #:
(555) 555-6666
Office Phone #:
(555) 555-4444
What exercises