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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-questions-poster1.pdf
    May 20, 2021 - CALL: EMAIL: VISIT: Phone Number 6: Email Address 6: Office Hours:
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-questions-poster2.pdf
    May 21, 2021 - CALL: EMAIL: VISIT: Phone Number 7: Email Address 7: Office Hours 2:
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-cgcahps-child_2358-4a.docx
    May 24, 2017 - In the last 6 months, did you need an interpreter at this provider's office? … In the last 6 months, during visits to this provider's office, how often did you get an interpreter when
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
    January 15, 2016 - Staff members contact patients between office visits to ensure understanding or to follow up on plans … When staff members give directions for finding the office, they refer to familiar landmarks and public … the practice is clearly displayed on the outside of the building, and signs are posted throughout the officeOffice signs use large, clearly visible lettering and plain, everyday words such as “Walk‐In” and “Health … Office signs are written in English and in the primary languages of the populations being served (e.g
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
    January 01, 2014 - Discuss lessons learned in implementing TeamSTEPPS in an outpatient/office setting. … Montella, MD, MS, CPE, team leader Two office managers, one from each office location Two nurse practitioners … (CRNP’s), one from each office location One physician representative Two medical assistants (MA’s) One … Montella, MD, MS, CPE, team leader Two office managers, one from each office location Two nurse practitioners … (CRNP’s), one from each office location One physician representative Two medical assistants (MA’s) One
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-15-presenting-data.pdf
    September 01, 2015 - Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
    July 01, 2018 - supports patient safety Hospital 2004: Version 1.0 2019: Version 2.0 Nursing Home 2008 Medical Office … Information Technology Workplace Safety Value and Efficiency Diagnostic Safety Hospital    Medical Office
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
    October 08, 2013 - appointments for routine care or check-ups • Getting an answer to a medical question during regular office … hours • Getting an answer to a medical question after regular office hours • Wait time for appointment … what you have to say • Provider spends enough time with you Helpful, Courteous and Respectful Office
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.pdf
    September 01, 2012 - , Suite 504 Anytown, ST For a Followup appointment For your arthritis To check your heart Office … Phone #: (555) 555-5555 Office Phone #: (555) 555-6666 Office Phone #: (555) 555-4444
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-14-collecting-performance-data.pdf
    September 01, 2015 - Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT … Visit: F/u Diabetes Provider: Carl Savem MD Location of Care: WeServeEveryone Clinic OFFICE VISIT
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
    March 25, 2009 - comprehensive, coordinated, etc.) into observable, tangible behaviors and processes of care within any office … Approaches to the care of CSHCN at the practice are child rather than family-centered; office needs drive … In addition to Level 1, standardized office communication methods are identified to the family by the … In addition to Level 3, office activities encourage individual requests for flexible access; access and … A designated care coordinator uses these tools and other standardized office processes which support
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-155-written-statement.pdf
    July 01, 2014 - Senior Advisor, Child Health and Quality Improvement Office of Extramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer Professor ofPediatrics at The Children's Hospital of Philadelphia
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-157-written-statement.pdf
    July 01, 2014 - Senior Advisor, Child Health and Quality Improvement Office of Extramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer Professor ofPediatrics at The Children's Hospital of Philadelphia
  14. Written Statement (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-156-written-statement.pdf
    July 01, 2014 - Senior Advisor, Child Health and Quality Improvement Office of Extramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer Professor ofPediatrics at The Children's Hospital of Philadelphia
  15. Written Statement (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-153-written-statement.pdf
    June 01, 2018 - Senior Advisor, Child Health and Quality Improvement Office of Exrramural Research, Education and Priority … Ellen Purpus, Office ofTechnology Transfer Professor ofPediatrics at The Children' s Hospital ofPhiladelphia
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-adult-2357-17a.docx
    October 12, 2017 - In the last 6 months, did you need help from anyone in this provider's office to manage your care among … In the last 6 months, did you get the help you needed from this provider's office to manage your care
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/1_dale_shaller_intro.pdf
    October 22, 2014 - • Core measures: • Access to care and information • Provider communication • Interactions with office … and Information How Well Providers Communicate With Patients Helpful, Courteous, and Respectful Office
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/learning-health-systems/Learning-Health-Systems-Meeting-Summary.pdf
    July 01, 2017 - (Particularly relevant organizational stakeholders include AHRQ, the Office of the National Coordinator … of Clinical Quality and Safety Office of the National Coordinator for Health IT U.S. … of the Chief Medical Officer Office of the Assistant Secretary of Defense for Health Affairs TRICARE … Department of Health and Human Services Suma Nair, PhD, MS, RD Director, Office of Quality Improvement … of the Chief Scientist Office of National Coordinator for Health IT U.S.
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/6_Ed_Karls_slide_53-71.pdf
    May 01, 2013 - Adopting CG-CAHPS • Ability to benchmark externally on measures of access, provider communication, and office … needed Get appt for routine care when needed Get answer same day to call made during regular office … hours Get answer to call made after regular office hours when needed Saw provider within 15
  20. Ahcpsample (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.docx
    September 01, 2012 - Park Rd, Suite 504 Anytown, ST For a Followup appointment For your arthritis To check your heart Office … Phone #: (555) 555-5555 Office Phone #: (555) 555-6666 Office Phone #: (555) 555-4444 What exercises

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