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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Pace.pdf
    January 01, 2004 - These constructs included communication from another office, mistimed procedures, medication errors … procedures or failure to perform procedures or general information flow within, into, or out of the office … interval primary care office, and the importance of communicating information to the patient. … These larger patterns of communication include: communication totally within the office (between office … unrelated to the office (including consultants to patient or patient to consultants).
  2. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=desc
    Your care from specialists in the last 6 months C-IC1 How provider and office … Group Improving care and services C-IC1 How provider and office … Improving care and services P-IC1 How personal doctor and office … Improving care and services P-IC1 How personal doctor and office
  3. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=asc
    Clinician & Group Provider type C-IC1 How provider and office … Group Improving care and services C-IC1 How provider and office … Improving care and services P-IC1 How personal doctor and office … Improving care and services P-IC1 How personal doctor and office
  4. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=14&search_api_fulltext=&sort=asc
    Coordination of care P-CR10 Patient needed help from personal doctor's office … Coordination of care P-CR10 Respondent needed help from doctor's office … Coordination of care P-CR11 Patient got help from personal doctor's office … Coordination of care P-CR11 Respondent got help from doctor's office
  5. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=desc
    Health Plan Health literacy C-IC1 How provider and office … Group Improving care and services C-IC1 How provider and office … Health information technology P-IC1 How personal doctor and office … Improving care and services P-IC1 How personal doctor and office
  6. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=19&search_api_fulltext=&sort=desc
    Health information technology C-HIT4 Patient emailed provider’s office … information technology C-HIT20 Patient looked at visit notes from provider's office … Group Health information technology C-HIT18 Provider’s office … Group Health information technology C-HIT13 Provider's office
  7. ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/handouts/teamattitudes.html
    December 01, 2015 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … TeamSTEPPS® Webinars Teamwork Attitudes Questionnaire (T-TAQ) TeamSTEPPS® for Office-Based … Return to TeamSTEPPS for Office-Based Care Measurement Tools Page last
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sfstrategies.pdf
    August 01, 2015 - Office Systems Inventory to Improve Asthma Care and Treatment in Primary Care Practices Practice name … Pellegrino, MS; Keith Robinson, MD; Stanley Weinberger, MD; Kelly Cowan, MD; University of Vermont. 23 Office … Collborative, the following are strategies that healthcare professionals and practices can use to improve office
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Galt.pdf
    January 01, 2005 - digital assistants (PDAs) has on avoiding potential medication prescribing errors in primary care, office-based … Conclusion: The PDA offers an effective method to bring prescribing safety to primary care, office-based … This shift occurs at a time when office efficiency is a health business goal, further increasing the … The electronic prescribing applications must be integrated with routine office functions, including … This study also assists decisionmakers about technology investments in office-based practices.
  10. References (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/14-diagnostic-safety-toolkit-references.pdf
    November 24, 2020 - Medical Office Survey on Patient Safety Culture. Content last reviewed May 2021. … Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/sops/surveys/ medical-office … Diagnostic Safety Supplemental Items for Medical Office SOPS. Content last reviewed April 2021. … Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/ sops/surveys/medical-office … /index.html https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
    January 01, 2018 - Success Stories from the Medical Office SOPS 3. … Using the Medical Office SOPS 5. Using the Community Pharmacy SOPS 6. … Response Rates (podcast) 36 SOPS Databases Hospital 630 Hospitals 382,834 respondents Medical Office … IT & Value and Efficiency Supplemental Items June N/A Right arrow June 1.0 & 2.0 Medical Office … Research Datasets • For research purposes only • De-identified Data Requests – Hospital, medical office
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
    October 12, 2017 - In the last 6 months, how often did you and someone from this provider’s office talk about all the prescription … In the last 6 months, did you need help from anyone in this provider's office to manage your child’s … In the last 6 months, did you get the help you needed from this provider's office to manage your child
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_II.pdf
    August 27, 2014 - Performed: Face-to-Face Interaction" Union of: "Encounter, Performed: Preventive Care - Established Office … v4_Artifacts/DSFmeasure3_v4_HumanReadable.html#toc "Encounter, Performed: Preventive Care- Initial Office … Performed: Face-to-Face Interaction" Union of: "Encounter, Performed: Preventive Care - Established Office … Performed: Face-to-Face Interaction" Union of: "Encounter, Performed: Preventive Care - Established Office … )" "Encounter, Performed: Preventive Care- Initial Office Visit, 0 to 17" using "Preventive Care- Initial
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
    September 01, 2016 - Rating of health care 0-6 on a scale from 0 to 10 (best grade) by— Adults who had a doctor’s office or … clinic visit in the last 12 months Children who had a doctor’s office or clinic visit in the last 12 … The measures focus on three aspects of care: Communication: doctor’s office, hospital, and home health … Adults who had a doctor’s office or clinic visit in the last 12 months who had poor communication with … Overall Rate: The percentage of adults who had a doctor’s office or clinic visit in the last 12 months
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
    January 01, 2015 - • Office staff composite measure. • Care coordination composite measure. … with the provider’s office. … ” to “contacted this provider’s office.” … Staff Composite Measure AHRQ sought comments about a proposal to retain the office staff composite … Summary of Comments Received AHRQ received 16 comments concerning the office staff composite measure
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
    October 01, 2016 - Person-Centered Care Measure With Elimination of Disparities  Adults who had a doctor’s office or … or clinic visit in the last 12 months ■ Children who had a doctor's office or clinic visit in the last … Adults: Poor Communication With Health Providers, by Insurance Adults who had a doctor’s office … Adults who had a doctor’s office or clinic visit in the last 12 months who had poor communication with … Adults who had a doctor’s office or clinic visit in the last 12 months who had poor communication with
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/primarycare/handouts/pcthinking.pdf
    January 15, 2013 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team 5
  18. ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/handouts/obstool.html
    December 01, 2015 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based …   Overall Rating—Communication   Team Performance Rating   Return to TeamSTEPPS for Office-Based
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
    August 01, 2021 - Patient Safety Culture for Medical Offices.3 � AHRQ Diagnostic Safety Supplemental Items for Medical Office … AHRQ Publication No. 21-0047-5-EF August 2021 https://www.ahrq.gov/sops/surveys/medical-office/index.html … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
  20. Coordination (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
    January 01, 2012 - Almost 50 percent of patients who called during regular office hours reported that they didn’t always … An EHR is just a wonderful mechanism to facilitate those office space systems for getting test results … out to people, for standardizing office procedures, for bringing in information from other physicians … But even without an EHR, thinking about how to establish those office systems for facilitating care … It’s really sort of collecting those other data points from the folks who are working in the office and

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