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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - Rather than call for an appointment, went to the office and
asked if possible to see doctor. … Neg:
Line Count
Synthetic Code:
Assessing MD
Synthetic Code:
Assessing Office
Fidelity of Positive … We discussed pros and
cons and decided to continue the medication
I got a bill from my doctors office … recently that was different than my
normal bill so I went to office and asked the secretary at the … office what
the bill was for and she was unable to give me the answer I was
looking for.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-mutual-support.pptx
January 10, 2022 - Mutual Support, 2019)
(TeamSTEPPS for Office-Based Care: Mutual Support, 2015)
Slide
Task Assistance … I’ll contact the pulmonary office and ask them to send us the report.”
3. … I’ll contact the pulmonary office and ask them to send us the report.” … For example, an office nurse could say to a records clerk, “I am concerned about Mr. … TeamSTEPPS for Office-Based Care: Mutual Support. Content last reviewed September 2015.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-presenters-notes.pdf
January 10, 2022 - Mutual Support, 2019)
(TeamSTEPPS for Office‐Based Care: Mutual Support, 2015)
Slide 8
What Is … I’ll contact the pulmonary office
and ask them to send us the report.”
3. … I’ll contact the pulmonary
office and ask them to send us the report. … For example, an office nurse could say to a records clerk, “I am concerned about Mr. … • TeamSTEPPS for Office-Based Care: Mutual Support. Content last reviewed September
2015.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Mohr.pdf
February 01, 2004 - Was in elevator leaving
office and fainted. … Brought back to office where put on
couch until color back.” … Pediatric
Research in Office Settings network. … Methodological issues in determining rates of
childhood immunization in office practice. … A study
from Pediatric Research In Office Settings (PROS).
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
March 07, 2019 - FileNewTemplate
Module 8: Teaching & Coaching
Office-Based Care Online Course
Welcome to
Welcome … to the TeamSTEPPS for Office-Based Care Online Course. … You can also visit the AHRQ TeamSTEPPS website to access the entire TeamSTEPPS for Office-Based Care … Do you think that you'd consider these to be
100-level skills in your office environment? … Do you think that you'd consider these to be 100-level skills in your office environment?
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ce.effectivehealthcare.ahrq.gov/news/newsletters/e-newsletter/802.html
February 01, 2022 - AHRQ Study Finds Patients Report More Positive Experiences With Telehealth Than Traditional Office Visits … AHRQ Study Finds Patients Report More Positive Experiences With Telehealth Than Traditional Office Visits … adult patients surveyed had a more positive experience with telehealth visits than with traditional in-office … Healthcare Providers and Systems (CAHPS®) Survey 3.0 to survey patients about telehealth versus in-office … family and friends were perceived to be slightly, but significantly better for televideo visits than office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
May 24, 2017 - In the last 12 months, did you need an interpreter at your personal doctor’s office? … In the last 12 months, during visits to your personal doctor’s office, how often did you get an interpreter … friend or family member as an interpreter when you talked with someone from your personal doctor’s office … months, did you use a child younger than 18 to help you talk with someone from your personal doctor’s office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-child_2158-4a.docx
May 24, 2017 - In the last 12 months, did you need an interpreter at your child’s personal doctor’s office? … In the last 12 months, during visits to your child’s personal doctor’s office, how often did you get … or family member as an interpreter when you talked with someone from your child’s personal doctor’s office … did you use a child younger than 18 to help you talk with someone from your child’s personal doctor’s office
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-new-sops-workplace-safety-ginsberg.pdf
January 21, 2022 - their
organizational culture supports patient safety
Hospital
(2004)
Nursing
Home
(2008)
Medical
Office … Efficiency
Health Information
Technology
Diagnostic
Safety Workplace Safety
Hospital
Medical Office
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-new_sops_diagnostic_safety-ginsberg.pdf
June 10, 2021 - their
organizational culture supports patient safety
Hospital
(2004)
Nursing
Home
(2008)
Medical
Office … Information
Technology
Diagnostic
Safety
Workplace Safety
(expected 2021)
Hospital
Medical Office
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/covid-19/long-covid-summit-report.pdf
February 27, 2023 - Sponsored by the Agency for Healthcare Research and Quality (AHRQ) in partnership
with the Office of … Administration for Community Living
Washington, District of Columbia
Michele Brown
Office of the … Department of Health and Human
Services
Washington, District of Columbia
Keren Dongo
Office of … Senator Tim Kaine
Richmond, Virginia
Mia Fisher
Office of Senator Tim Kaine
Richmond, Virginia … of Senator Tim Kaine
Richmond, Virginia
Janine Kritschgau
Office of Senator Tim Kaine
Richmond,
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - respondents to tell a clear and
comprehensive story about their experience with a
provider and his/her office … cahps/surveys-guidance/cahps-patient-narrative-elicitation-protocol-qa-v2.pdf
www.ahrq.gov/cahps
In-office … practices
• Requires staff dedicated to survey administration
• Can’t use clinical care or patient-facing office … Shaller, D., Rogers, W., Bogen, K. and Safran, D. (2010), A
randomized trial comparing mail versus in-office … Encouragement to Complete NEP
Value of Narratives for Quality Improvement
Data Collection Modes
In-office
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ce.effectivehealthcare.ahrq.gov/workingforquality/events/webinar-best-practices-to-improve-community-health.html
November 01, 2016 - I joined the office in March to help Dr. … For folks on the phone who are not familiar with the Office, the Office of Surgeon General doesn't make … laws; we are not a regulatory enforcement office. … Bharmal from the Surgeon General's Office, I so appreciated the points that you made. … Our office is open to having that conversation about violence in general. And Dr.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro2-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
60
60
Questions?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/funaro-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
45
45
YUMA DISTRICT … and Regulatory Affairs
46
46
Yuma Clinic Background
• Participate in the Hospital and Medical Office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - Safety Culture (SOPS)
Westat
SOPS Databases
Hospital
Year: 2022
Sites: 400
N: 206,410
Medical
Office … SOPS Database Submission Schedule
31
SOPS Survey 2023
Ambulatory Surgery Center June 1–22
Medical Office … Research Datasets
• For research purposes only
• De-identified Data Requests
► Hospital, medical office … Improving Office Practice: Working Smarter, Not Harder
https://www.aafp.org/fpm/2006/1100/p28.html … Office organization Is often accomplished through relatively simple
strategies that together form a
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-casereport.pdf
September 05, 2017 - the usability, practicality, and usefulness of a
previously published AHRQ toolkit, “Improving Your Office … Development of the Revised “Improving Your Office Testing Process”
Toolkit
Prior to pilot testing … Improving Your Office Testing
Process. … If so, help test the usefulness of an AHRQ toolkit for improving office testing processes
Over … improvement for an office testing process of your choice, over the course of 6-8
weeks.
5.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_brochure.pdf
September 15, 2016 - It can be used by the clinician during the office visit but
can also be used by anyone who delivers … visit and/or posted in
teach-back. the office, this 1-page handout
••Encourage explains the goal … include printing of the materials and
possible lamination of the patient handout (for posting in the
office … Skilled teach-
back users report that it adds about 1 minute to the office
visit, but the gain in patient … It may be printed and
distributed to patients and families and/or displayed strategically
in the office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-mobilityimpairments-healthplan-adult-2157-9a.docx
September 25, 2017 - In the last 12 months, when you visited your personal doctor’s office, how often were you examined on … In the last 12 months, when you visited your personal doctor's office, how often did someone weigh you … In the last 12 months, when you visited your personal doctor's office, did you try to use the restroom … In the last 12 months, how often was it easy to move around the restroom at your personal doctor’s office
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
August 01, 2010 - Courteous and
Helpful Office
Staff
Helpful,
Courteous, and
Respectful Office
Staff
Courteous … and
Helpful Office
Staff
(12-month version): The survey asked patients how often office staff were … Office staff
The following labels were tested:
• Courteous and Helpful Office Staff (rounds 1–3) … • Professional Office Staff (rounds 1–2)
• Was the Office Staff Helpful, Courteous, and Respectful … (round 1)
• Helpful, Courteous, and Respectful Office Staff (rounds 2–3)
• Helpful Office Staff (