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Showing results for "office".

361. About SOPS | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/about/index.html
     November 01, 2023 - patient safety culture in the following settings: Hospital Survey on Patient Safety Culture Medical Office … Efficiency Supplemental Item Set for the Hospital Survey Supplemental Item Sets for the SOPS Medical Office … Survey Diagnostic Safety Supplemental Item Set for the Medical Office Survey Value and Efficiency … Supplemental Item Set for the Medical Office Survey Supplemental Item Set for the SOPS Nursing Home

362. Surgical Patient Experience of Care Survey Design Project (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/about/F2CGLizHoyRogerLevine.pdf
     November 20, 2008 - – Collected 2,997 critical incidents – 294 of these incidents were either patient reports of office … visits to a surgeon or were surgeon reports about an office visit Critical Incident ResultsCritical … Rapport 55 18.7% 765 28.3% < .001 Treats patient with courtesy and respect 12 4.1% 213 7.9% 0.026 Office … practices, office, and ancillary staff 16 5.4% 223 8.3% Care from ancillary staff including nurses, … – Surgeon treats you with courtesy and respect Reporting CompositesReporting Composites  Office

363. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - • Helpful, Courteous, and Respectful Office Staff. • Patients’ Rating of the Provider. … Improving Service From Office Staff After reviewing the initial results of the 12- Month Survey, Dean … Clinic took a closer look at the “Helpful, Courteous, and Respectful Office Staff” composite measure … As a result, Dean Clinic’s performance on the office staff measure increased from 79 percent in 2011 … Helpfulness of office staff; and 3. Courteousness and respectfulness of office staff.

364. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - • Helpful, Courteous, and Respectful Office Staff. • Patients’ Rating of the Provider. … Improving Service From Office Staff After reviewing the initial results of the 12- Month Survey, Dean … Clinic took a closer look at the “Helpful, Courteous, and Respectful Office Staff” composite measure … As a result, Dean Clinic’s performance on the office staff measure increased from 79 percent in 2011 … Helpfulness of office staff; and 3. Courteousness and respectfulness of office staff.

365. What is Self-Management Support? | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/tools/self-mgmt/what.html
     February 01, 2016 - Office environment changes. … composed of clinicians and administrative staff with clearly defined roles and responsibilities, and using office … In the office setting, self-management support goes beyond simply supplying patients with information … composed of clinicians and administrative staff with clearly defined roles and responsibilities, and using office

366. Patient Experience Measures from the CAHPS Clinician & Group Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
     June 01, 2017 - the Adult Survey; composite of 2 items in the Child Survey) • Helpful, courteous, and respectful office … Provider knew important information about patient’s medical history Q17 Someone from provider’s office … Staff The survey asked patients how often office staff were helpful and treated them with courtesy … Staff The survey asked parents how often office staff were helpful and treated them with courtesy and … talked with patient about specific health goals PCMH5 Someone from provider’s office asked if there

367. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
     March 03, 2020 - organizational culture supports patient safety Hospital Version 1.0 and 2.0 Nursing Home Medical Office … health IT affects patient safety 18 In Process Diagnostic Safety Supplemental Items (Medical Office … Optional Supplemental Items Optional Supplemental Items Diagnostic Safety Supplemental Items (Medical Office

368. Be Easy To Reach: Tool 7 | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7.html
     March 01, 2024 - Have a schedule to ensure phones are covered throughout office hours. … If your office closes for lunch, have a message stating the hours you are closed. … Make sure people know office procedures so they can be problem solvers who are willing to go the extra … Distribute a brochure that explains when and how to contact the practice, both during and after office … They could ask: "Have you had any trouble reaching the office on the phone lately?"

369. Subcommittee of the National Advisory Council on Patient-Centered Outcomes Research Trust Fund Investments and Future Activities | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cpi/about/nac/pcortf-snac.html
     November 01, 2022 - Vice President and Chief Population Health Officer Office of Ambulatory Care and Population Health … Chief Research Officer Office of Research Denver Health     Jay Himmelstein, M.D., M.P.H. … Health Scientist Administrator Patient-Centered Outcomes Research Trust Fund Office of the Director … Chief Medical Officer Office of the Director Agency for Healthcare Research and Quality   Top of

370. Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Interpreter Services | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-child.html
     December 01, 2018 - In the last 12 months, did you need an interpreter at your child's personal doctor's office? … In the last 12 months, during visits to your child’s personal doctor's office, how often did you get … or family member as an interpreter when you talked with someone from your child's personal doctor's office … did you use a child younger than 18 to help you talk with someone from your child's personal doctor's office

371. ChristianaCare Used AHRQ Resources to Reduce Blood Infections, Expedite Stroke Care | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/202004.html
     July 01, 2020 - The health system conducts the Hospital Survey on Patient Safety Culture and Medical Office Survey on … on within our health system," said Ann Principe, D.N.P., M.B.A., R.N., director in ChristianaCare's Office … Similarly, participation in the medical office survey rose from 57 percent in 2017 to 67 percent in 2019 … Comprehensive Unit-based Safety Program (CUSP), Hospital Survey on Patient Safety Culture, Medical Office

372. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
     April 01, 2020 - In the last 12 months, did you need an interpreter at your personal doctor's office? … In the last 12 months, during visits to your personal doctor’s office, how often did you get an interpreter … friend or family member as an interpreter when you talked with someone from your personal doctor's office … months, did you use a child younger than 18 to help you talk with someone from your personal doctor's office

373. Supplemental Items for the CAHPS Clinician & Group Adult Survey: Perceived Bias | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-perceived-bias-cg30-adult.html
     December 01, 2023 - In the last 6 months, how often have you been treated unfairly at this provider's office because of your … In the last 6 months how often have you been treated unfairly at this provider's office because of the … In the last 6 months, how often were you treated unfairly at this provider's office because you did not

374. The Power of Patient Stories for Improving the Patient Experience webcast - Nembhard (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
     May 23, 2022 - are the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 3 months with your provider and the staff in his or her office … like to focus on any experiences in the last 3 months with your provider and the staff in his or her office

375. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
     January 01, 2015 - organizations • Ambulatory clinics • Compared reliabilities of full-length and shorter versions of office … Wording (Q6 Screening Item) 40 In the last 6 months, did you contact this provider’s office … In the last 6 months Did you contact this doctor’s office to get care you needed right away? … lower for web than mail • Web and mail yielded comparable responses for doctor communication and office

376. Supplemental-Coordination-Of-Care-Hp-Child-2158-17A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-coordination-of-care-hp-child-2158-17a.docx
     October 12, 2017 - ordered a blood test, x-ray, or other test, how often did someone from your child’s personal doctor’s office … In the last 12 months, how often did you and someone from your child’s personal doctor’s office talk … In the last 12 months, did you need help from anyone in your child’s personal doctor’s office to manage … In the last 12 months, did you get the help you needed from your child’s personal doctor’s office to

377. Supplemental-Coordination-Of-Care-Hp-Adult-2157-17A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-coordination-of-care-hp-adult-2157-17a.docx
     October 12, 2017 - ordered a blood test, x-ray, or other test for you, how often did someone from your personal doctor’s office … In the last 12 months, how often did you and someone from your personal doctor's office talk about all … In the last 12 months, did you need help from anyone in your personal doctor’s office to manage your … In the last 12 months, did you get the help you needed from your personal doctor’s office to manage your

378. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-072221.pdf
     November 19, 2021 - National Library of Medicine NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … • Diagnostic Safety Supplemental Item Set for Medical Office Survey on Patient Safety Culture has … https://grants.nih.gov/grants/guide/pa-files/PA-21-266.html https://www.ahrq.gov/sops/surveys/medical-office

379. SOPS Databases | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/databases/index.html
     September 01, 2023 - SOPS® About SOPS SOPS Surveys SOPS Databases Hospital Medical Office … Databases and view results from recent SOPS Database reports: SOPS Hospital Database SOPS Medical Office … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic

380. Health IT Patient Safety Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/supplemental-items/health-it.html
     August 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … IT Patient Safety Hospital Value and Efficiency Hospital Workplace Safety Medical Office … Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety