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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/mcdonald-summit2016-breakout.pdf
    October 05, 2016 - and for EHRs with office problems that could lead to diagnostic error, and the effect that patient … Methods: Survey data from the 2012 AHRQ Medical Office Survey on Patient Safety Culture database (N= … Multivariable regressions estimated the association between office-reported health IT implementation … levels with perceived frequency of office problems, stratified by culture score Results: Partial or … What We Don’t Know�Enabler and Show Stoppers HIT & Culture Effects on Dx-Sensitive Office Problems
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
    July 22, 2021 - Institutes of Health/Clinical Center NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … • Division of Patient Safety: IHS launched a new headquarters-level Office of Quality in January … 2019, and a component of this new Office is the Division of Patient Safety and Clinical Risk Management
  3. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=asc
    Group Health information technology C-HIT13 Provider's office … Group Health information technology C-HIT18 Provider’s office … information technology C-HIT20 Patient looked at visit notes from provider's office … People with mobility impairments P-IM3 Getting weighed at the doctor's office … mobility impairments P-IM5 Difficulty moving around restroom at doctor's office
  4. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=20&search_api_fulltext=&sort=asc
    Coordination of care P-CR10 Patient needed help from personal doctor's office … Coordination of care P-CR11 Patient got help from personal doctor's office … Health Plan Coordination of care P-CR8 Someone from doctor's office … Coordination of care P-CR10 Respondent needed help from doctor's office … Coordination of care P-CR11 Respondent got help from doctor's office
  5. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=asc
    Coordination of care C-CR6 Patient needed help from provider's office … Coordination of care C-CR7 Patient got help from provider's office … Group Coordination of care C-CR6 Someone from provider's office … Coordination of care C-CR9 Respondent got help from provider's office … Coordination of care P-CR3 Someone from personal doctor's office
  6. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=8&search_api_fulltext=&sort=desc
    Coordination of care P-CR3 Someone from personal doctor's office … Coordination of care P-CR11 Patient got help from personal doctor's office … Coordination of care P-CR11 Respondent got help from doctor's office … Coordination of care P-CR10 Patient needed help from personal doctor's office … Coordination of care P-CR10 Respondent needed help from doctor's office
  7. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=22&search_api_fulltext=&sort=desc
    Group Access AC8 Child got needed care from provider's office … after regular office hours Child Clinician & Group Access … Health Plan Access AC4 Child got needed care from doctor's office … Health Plan Access AC6 Child got needed care from doctor's office … or clinic after regular office hours Child Health Plan Access
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - Q4 Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions … Q9 During your office visits before your surgery, did this surgeon listen carefully to you? … Q10 During your office visits before your surgery, did this surgeon spend enough time with you? … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q26 Did anyone in this surgeon’s office explain what to expect during your recovery period?
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 12 months with your provider and the staff in his or her office … to focus on any experiences in the last 12 months with your provider and the staff in his or her office … most recent visit used phone or video, how was the visit better or worse than in-person care at the office
  10. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
    December 01, 2018 - Did this provider’s office give you information about what to do if you needed care during evenings, … In the last 6 months, did someone from this provider’s office talk with you about specific goals for … In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life
  11. ce.effectivehealthcare.ahrq.gov/sops/surveys/index.html
    January 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … Medical Office Survey . Nursing Home Survey . Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set SOPS Hospital Survey  SOPS Medical Office Survey  SOPS Nursing Home
  12. Workflow (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
    February 01, 2005 - Workflow Analysis • Evaluating your processes to determine the difference between how you think your office … North Carolina Area Health Education CentersNorth Carolina Area Health Education Centers Office Systems … • A physician office depends on different systems all working together or in parallel … position in the practice (check or circle best response) : Provider Resident Nursing staff M A Front office … redundancy • Use it to see how a change will impact the way things are done in all sections of the office
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
    March 11, 2016 - Did this provider’s office give you information about what to do if you needed care during evenings, … In the last 6 months, did someone from this provider’s office talk with you about specific goals for … In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
    December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team I THINKING … Directions:: Take 2 or 3 minutes to respond to the torlowing questions about your own pimary care office-based
  15. ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
    December 01, 2015 - Care Is your practice or medical office ready for TeamSTEPPS ® ? … Do you have buy-in of the practice's office manager/administrator regarding TeamSTEPPS implementation … ____ Yes   ____ No In the medical office setting, the full endorsement of the office manager/administrator … In many cases, the office manager/administrator is in a prime position to act as a key advocate for, … Return to TeamSTEPPS for Office-Based Care Measurement Tools Page last
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2022.pdf
    March 01, 2023 - National Library of Medicine NIH/NCI National Institutes of Health/National Cancer Institute ONC Office … of the National Coordinator for Health Information Technology OASH Office of the Assistant Secretary … OASH • Diagnostic Innovation and Development o The Office of Infectious Disease and HIV/AIDS Policy … • Contraceptive Care Measures o The Office of Population Affairs (OPA) Contraceptive Care Measures … Office of Population Affairs.
  17. ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/index.html
    June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff For Patients and Families in the Hospital For Medical Office Staff For Patients … and Families in the Medical Office For Long-Term Care Facility Staff For Ambulatory Surgery Center … For Medical Office Staff Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office Waiting Room Video This video features patients and
  18. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=3
    April 24, 2024 - information technology C-HIT20 Patient looked at visit notes from provider's office … Health information technology C-HIT4 Patient emailed provider’s office … Group Health information technology C-HIT18 Provider’s office … Group Health information technology C-HIT13 Provider's office
  19. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=17
    May 02, 2024 - Plan Shared decision making P-IC1 How personal doctor and office … Coordination of care P-CR3 Someone from child's personal doctor's office … Health Plan Coordination of care P-CR8 Someone from doctor's office … Coordination of care P-CR10 Respondent needed help from doctor's office
  20. ce.effectivehealthcare.ahrq.gov/sops/resources/improvement-resourcelist.html
    July 01, 2023 - SOPS Surveys: Hospital Version 2.0  (PDF, 551 KB) Hospital Version 1.0 (PDF, 519 KB) Medical Office … Ambulatory Surgery Center  (PDF, 650 KB) Resource Lists for SOPS Supplemental Item Sets: Medical Office … Diagnostic Safety  (PDF, 272 KB) Medical Office and Hospital Value and Efficiency  (PDF, 239 KB)

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