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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/mcdonald-summit2016-breakout.pdf
October 05, 2016 - and for EHRs with office problems that could
lead to diagnostic error, and the effect that patient … Methods: Survey data from the 2012 AHRQ Medical Office
Survey on Patient Safety Culture database (N= … Multivariable regressions estimated the association between
office-reported health IT implementation … levels with perceived
frequency of office problems, stratified by culture score
Results: Partial or … What We Don’t Know�Enabler and Show Stoppers
HIT & Culture Effects on Dx-Sensitive Office Problems
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
July 22, 2021 - Institutes of Health/Clinical Center
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … • Division of Patient Safety: IHS launched a new headquarters-level
Office of Quality in January … 2019, and a component of this new
Office is the Division of Patient Safety and Clinical Risk
Management
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=asc
Group
Health information technology
C-HIT13
Provider's office … Group
Health information technology
C-HIT18
Provider’s office … information technology
C-HIT20
Patient looked at visit notes from provider's office … People with mobility impairments
P-IM3
Getting weighed at the doctor's office … mobility impairments
P-IM5
Difficulty moving around restroom at doctor's office
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=20&search_api_fulltext=&sort=asc
Coordination of care
P-CR10
Patient needed help from personal doctor's office … Coordination of care
P-CR11
Patient got help from personal doctor's office … Health Plan
Coordination of care
P-CR8
Someone from doctor's office … Coordination of care
P-CR10
Respondent needed help from doctor's office … Coordination of care
P-CR11
Respondent got help from doctor's office
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=asc
Coordination of care
C-CR6
Patient needed help from provider's office … Coordination of care
C-CR7
Patient got help from provider's office … Group
Coordination of care
C-CR6
Someone from provider's office … Coordination of care
C-CR9
Respondent got help from provider's office … Coordination of care
P-CR3
Someone from personal doctor's office
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=8&search_api_fulltext=&sort=desc
Coordination of care
P-CR3
Someone from personal doctor's office … Coordination of care
P-CR11
Patient got help from personal doctor's office … Coordination of care
P-CR11
Respondent got help from doctor's office … Coordination of care
P-CR10
Patient needed help from personal doctor's office … Coordination of care
P-CR10
Respondent needed help from doctor's office
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=22&search_api_fulltext=&sort=desc
Group
Access
AC8
Child got needed care from provider's office … after regular office hours
Child
Clinician & Group
Access … Health Plan
Access
AC4
Child got needed care from doctor's office … Health Plan
Access
AC6
Child got needed care from doctor's office … or clinic after regular office hours
Child
Health Plan
Access
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Q4 Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions … Q9 During your office visits before your surgery, did this surgeon listen carefully to you? … Q10 During your office visits before your surgery, did this surgeon spend enough time with you? … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q26 Did anyone in this surgeon’s office explain what to expect during your recovery period?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - the most important things that you look for
in a healthcare provider and the staff in his or her
office … about the things that are most
important to you, how do your provider and the staff
in his or her office … gone
well in your experiences in the last 12 months with
your provider and the staff in his or her office … to focus on any experiences in the
last 12 months with your provider and the staff in his
or her office … most recent visit used phone or video, how was the visit better or worse than in-person care
at the office
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
December 01, 2018 - Did this provider’s office give you information about what to do if you needed care during evenings, … In the last 6 months, did someone from this provider’s office talk with you about specific goals for … In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life
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ce.effectivehealthcare.ahrq.gov/sops/surveys/index.html
January 01, 2023 - in this section
SOPS®
About SOPS
SOPS Surveys
Hospital
Medical Office … Medical Office Survey .
Nursing Home Survey .
Community Pharmacy Survey . … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set
SOPS Hospital Survey
SOPS Medical Office Survey
SOPS Nursing Home
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
February 01, 2005 - Workflow Analysis
• Evaluating your processes to determine the
difference between how you think your
office … North Carolina Area Health Education CentersNorth Carolina Area Health Education Centers
Office Systems … • A physician office depends on different systems all
working together or in parallel … position in the practice (check or circle best response) :
Provider Resident Nursing staff M A Front office … redundancy
• Use it to see how a change will impact the
way things are done in all sections of the
office
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
March 11, 2016 - Did this provider’s office give you information about what to do if you needed care during evenings, … In the last 6 months, did someone from this provider’s office talk with you about specific goals for … In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team
I THINKING … Directions:: Take 2 or 3 minutes to respond to the torlowing questions about your own pimary care
office-based
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ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
December 01, 2015 - Care
Is your practice or medical office ready for TeamSTEPPS ® ? … Do you have buy-in of the practice's office manager/administrator regarding TeamSTEPPS implementation … ____ Yes ____ No
In the medical office setting, the full endorsement of the office manager/administrator … In many cases, the office manager/administrator is in a prime position to act as a key advocate for, … Return to TeamSTEPPS for Office-Based Care Measurement Tools
Page last
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2022.pdf
March 01, 2023 - National Library of Medicine
NIH/NCI National Institutes of Health/National Cancer Institute
ONC Office … of the National Coordinator for Health Information Technology
OASH Office of the Assistant Secretary … OASH • Diagnostic Innovation and Development
o The Office of Infectious Disease and HIV/AIDS Policy … • Contraceptive Care Measures
o The Office of Population Affairs (OPA) Contraceptive Care
Measures … Office of Population Affairs.
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ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Whether you see patients at a hospital, primary care office, or other setting, time is often limited … For Hospital Staff
For Patients and Families in the Hospital
For Medical Office Staff
For Patients … and Families in the Medical Office
For Long-Term Care Facility Staff
For Ambulatory Surgery Center … For Medical Office Staff
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … For Patients and Families in the Medical Office
Waiting Room Video
This video features patients and
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=3
April 24, 2024 - information technology
C-HIT20
Patient looked at visit notes from provider's office … Health information technology
C-HIT4
Patient emailed provider’s office … Group
Health information technology
C-HIT18
Provider’s office … Group
Health information technology
C-HIT13
Provider's office
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=17
May 02, 2024 - Plan
Shared decision making
P-IC1
How personal doctor and office … Coordination of care
P-CR3
Someone from child's personal doctor's office … Health Plan
Coordination of care
P-CR8
Someone from doctor's office … Coordination of care
P-CR10
Respondent needed help from doctor's office
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ce.effectivehealthcare.ahrq.gov/sops/resources/improvement-resourcelist.html
July 01, 2023 - SOPS Surveys:
Hospital Version 2.0 (PDF, 551 KB)
Hospital Version 1.0 (PDF, 519 KB)
Medical Office … Ambulatory Surgery Center (PDF, 650 KB)
Resource Lists for SOPS Supplemental Item Sets:
Medical Office … Diagnostic Safety (PDF, 272 KB)
Medical Office and Hospital Value and Efficiency (PDF, 239 KB)