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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-skootsky.pdf
    March 01, 2021 - # Physicians (individual reports) 900 Year Initiated 2006 All Visit Types (as of April 2020) In-Office … Ambulatory Resource Team (ART) Scorecard for clinics; assessment of actions affecting CG- CAHPS Office … receive incentives and formal recognition as they matriculate thru ART program 33 Investments in Office … CORE, Ambulatory Nursing, Cash Controls, etc. into one learning environment. 34 Investments in Office … Employee Training 36 ART Scorecard 37 Some of the elements that may directly affect CG-CAHPS Office
  2. ce.effectivehealthcare.ahrq.gov/policy/foia/foiafy10.html
    November 01, 2020 - ): https://www.ihs.gov/FOIA/ National Institute of Health (NIH): http://www.nih.gov/icd/od/foia Office … of Inspector General (OIG): http://oig.hhs.gov/foia Office of Public Health and Science (OPHS): … Washington, D.C. 20201 Phone: 202-619-2541 Office of Public Health and Science (OPHS) Freedom of … Department of Health and Human Services OPDIVs—Operating Divisions of HHS OS—Office of the Secretary … , HHS OASPA—Office of the Assistant Secretary for Public Affairs, HHS AoA—Administration on Aging
  3. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=2&search_api_fulltext=&sort=desc
    P-IN6 Respondent used child younger than 18 as interpreter at child's personal doctor's office … services P-IN1 Respondent needed interpreter at child's personal doctor's office … Coordination of care P-CR10 Respondent needed help from doctor's office … AC10 Respondent was informed about length of wait time at provider's office … AC10 Respondent was informed about length of wait time at doctor's office
  4. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=10&search_api_fulltext=&sort=asc
    P-IN5 Patient used friend or family member as interpreter at personal doctor's office … Interpreter services P-IN4 Rating of interpreter at personal doctor's office … Interpreter services P-IN3 Interpreter at personal doctor's office … Interpreter services P-IN2 Patient had interpreter at personal doctor's office … Interpreter services C-IN2 Respondent had interpreter at provider's office
  5. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=15&search_api_fulltext=&sort=desc
    Population Survey Topics C-HIT4 Patient emailed provider’s office … & Group Access AC11 Patient contacted personal doctor's office … with medical question during regular office hours Adult Health Plan Access … AC13 Patient contacted personal doctor's office with medical question … after regular office hours Adult Health Plan Access
  6. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=asc
    People with mobility impairments P-IM3 Getting weighed at the doctor's office … People with mobility impairments C-IM2 Getting weighed at provider's office … Hospital Health literacy P-IC1 How personal doctor and office … Improving care and services P-IC1 How personal doctor and office … Group Improving care and services C-IC1 How provider and office
  7. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=2&search_api_fulltext=&sort=asc
    Group Access AC4 Child got needed care from provider's office … AC6 Respondent got answer to medical question as soon as needed when contacted provider's office … Group Access AC8 Child got needed care from provider's office … after regular office hours Child Clinician & Group Access … AC10 Respondent was informed about length of wait time at provider's office
  8. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/ambulatory/tools.html
    February 01, 2018 - Improving Your Office Lab Testing Process Ambulatory Toolkit  increases the reliability of the lab testing … process within a medical office with step-by-step guidance. … The Medical Office Survey of Patient Safety Culture  is designed for outpatient medical office providers … TeamSTEPPS ® for Office-Based Care  adapts the core concepts of the TeamSTEPPS program to reflect the … environment of office-based medical teams.
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-mail.pdf
    July 01, 2016 - By answering the questions in the survey, you will give this doctor’s office information they can use … You have been chosen at random from a list of patients receiving care from your doctor’s office to be … You were chosen only because you received care at this office, not for any other reason. … You were chosen only because you received care at this office, not for any other reason. … Your answers can help this doctor’s office better meet the needs of its patients.
  10. ce.effectivehealthcare.ahrq.gov/sops/international/index.html
    September 01, 2023 - SOPS Translation Information Hospital SOPS Version 2.0 Translation Information Medical Office … In Number of Languages Translated Into Hospital 1.0 99 43 Hospital 2.0 62 35 Medical Office … Supplemental Item Set 3 4 Hospital Value and Efficiency Supplemental Item Set 5 5 Medical Office … Translators of the Nursing Home Survey on Patient Safety Culture Information for Translators of the Medical Office
  11. ce.effectivehealthcare.ahrq.gov/ncepcr/data-resources/index.html
    January 01, 2024 - Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey … The Medical Office SOPS survey also has two optional supplemental items sets for survey customization … : SOPS Medical Office Diagnostic Safety and SOPS Medical Office Value and Efficiency supplemental item … The SOPS program is currently developing a supplemental item set on workforce safety for the Medical Office
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
    March 07, 2019 - FileNewTemplate Module 4: Leading Teams Office-Based Care Online Course Welcome to Welcome to the … TeamSTEPPS for Office-Based Care Online Course. … You can also visit the AHRQ TeamSTEPPS website to access the entire TeamSTEPPS for Office-Based Care … And apply the tools for leading teams specific to office-based care. … And apply the tools for leading teams specific to office-based care. 18
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - respondents to tell a clear and comprehensive story about their experience with a provider and his/her office … are the most important things that you look for in a healthcare provider and the staff in his or her office … about the things that are most important to you, how do your provider and the staff in his or her office … gone well in your experiences in the last 3 months with your provider and the staff in his or her office … like to focus on any experiences in the last 3 months with your provider and the staff in his or her office
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
    January 01, 2018 - the organizational culture supports patient safety Hospital (2004) Nursing Home (2008) Medical Office … AHRQ’s Medical Office Survey Helps Colorado Hospital Provide Better Care: https://www.ahrq.gov/news/ … the end of the SOPS surveys 19 20 Value and Efficiency Supplemental Items (Hospital & Medical Office … items) 5 Overall EHR System Rating (1 item) 22 Diagnostic Safety Supplemental Items (Medical Office … processes and sources of error in diagnosis 23 Diagnostic Safety Supplemental Items (Medical Office
  15. ce.effectivehealthcare.ahrq.gov/teamstepps-program/training/accreditation-ceus.html
    March 01, 2024 - psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office … The APA CEP Office maintains responsibility for the content of the programs. … The APA CEP Office maintains responsibility for the content of the programs.  
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
    July 01, 2015 - as needed   Patient got answers to medical questions the same day he/she contacted provider’s office …   Patient got answers to medical questions as soon as he/she needed when contacted provider’s office … minutes of appointment time  -- 1 The office … staff composite (Helpful, Courteous, and Respectful Office Staff) and provider rating were not compared … as needed   Patient got answers to medical questions the same day he/she contacted provider’s office
  17. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=4
    April 24, 2024 - People with mobility impairments C-IM2 Getting weighed at provider's office … mobility impairments C-IM4 Difficulty moving around restroom at provider's office … People with mobility impairments C-IM3 Use restroom at provider's office … Clinician & Group Provider type C-IC1 How provider and office
  18. ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
    August 01, 2023 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … IT Patient Safety Hospital Value and Efficiency Hospital Workplace Safety Medical Office … Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety … More information on the SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey
  19. ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/teledx-table1.html
    August 01, 2020 - Some platforms are not HIPAA compliant (Note: During the COVID-19 pandemic, the Office for Civil Rights … Department of Health and Human Services; Office for Civil Rights, 2020 #7516]). 25 Access to the … Patient History History should be comparable to the office-based history. … It may be better than an office-based history to the extent that other family members can be involved … Incidental findings that might have been detected in an office-based visit may be missed.
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa5.pdf
    January 01, 2018 - English proficiency who had a usual source of care -11.11 -1.01 MEPS 2016 Adults who had a doctor’s office … describe how they will follow the instructions -6.07 -2.23 MEPS 2016 Adults who had a doctor’s office … 2016 Rating of healthcare 0-6 on a scale from 0 to 10 (best grade) by adults who had a doctor´s office … or clinic visit in the last 12 months 137.65 9.00 MEPS 2016 Adults who had a doctor’s office or … or clinic visit in the last 12 months -0.31 -0.3 MEPS 2002- 2016 Adults who had a doctor’s office

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