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161. Best Practices in Medication Safety: Areas for Improvement in the Primary Care Physician’s Office (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Galt.pdf
     April 23, 2004 - 7 physicians per office). … Medication use process in office-based practice The medication use process in the primary care office-based … Medication Safety in the Physican's Office 105 Figure 1. … 121 increase the risk of error in the office. … Results of primary care office survey Figure 1.

162. Slide 1
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
     January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Teaching and Coaching TEAMSTEPPS 05.2 Mod 1 05.2 … Care 4 Example: An Issue of Time Office-based care teams often face long hours made longer by lapses … Care 15 Coaching Competencies ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 21 Possible answer: I saw that … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 26 Possible answer: I saw that

163. Taking TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
     January 01, 2018 - TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story for Office-Based … TeamSTEPPS for Office-Based Care Online is funded by AHRQ. … TeamSTEPPS for Office-Based Care TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› 2 Rules of Engagement … TeamSTEPPS for Office-Based Care TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› 3 Presenters Maria … Smith, Ph.D., Director, Medical Staff Assistance Programs & TeamSTEPPS TeamSTEPPS for Office-Based

164. PowerPoint Presentation
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
     January 20, 2006 - PowerPoint Presentation for Office-Based Care Mutual Support TEAMSTEPPS 05.2 Mod 1 05.2 … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 2 Task Assistance Team members … I’ll have her office fax over the report.” … Medical Office Let’s watch the third office demonstrate proper team mutual support … Office Ask yourself: Was mutual support demonstrated in this video?

165. CAHPS Surgical Care Survey Measures | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
     April 01, 2018 - Q10        During your office visits before your surgery, did this surgeon spend enough time with you … Q12        During your office visits before your surgery, did this surgeon show respect for what you … Information To Help You Recover From Surgery Q26        Did anyone in this surgeon's office explain … Q28        Did anyone in this surgeon's office give you easy to understand instructions about what to … and receptionists at this surgeon's office as helpful as you thought they should be?

166. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=13&search_api_fulltext=&sort=desc
     Interpreter services P-IN4 Rating of interpreter at personal doctor's office … P-IN5 Patient used friend or family member as interpreter at personal doctor's office … Interpreter services P-IN3 Interpreter at child's personal doctor's office … P-IN5 Respondent used friend or family member as interpreter at child's personal doctor's office … P-IN6 Respondent used child younger than 18 as interpreter at child's personal doctor's office

167. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=asc
     with medical question during regular office hours Adult Health Plan Access … AC13 Patient contacted personal doctor's office with medical question … after regular office hours Adult Health Plan Access … during regular office hours Adult Health Plan Access … after regular office hours Adult Health Plan Access

168. CAHPS Clinician & Group Survey Comparison (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
     July 27, 2021 - Did this provider’s office give you all the instructions you needed to use video for this visit? … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … Did someone from this provider’s office follow up to give you those results? … Staff at provider’s office 21.

169. Improving Your Laboratory Testing Process | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-care/lab-testing-toolkit.html
     January 01, 2018 - The tools in this step-by-step guide can increase the reliability of the testing process in your office … This step-by-step guide can help you increase the reliability of the testing process in your office. … The tools will help you examine how tests are managed in your office, from the moment tests are ordered … Use of the Guide This guide (PDF, 4.48 MB) tells you how to: Assess your office testing process, … guide to improve the usability, practicality, and usefulness of a 2013 AHRQ toolkit, Improving Your Office

170. SITUATION MONITORING
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro-ig.pptx
     January 20, 2006 - SITUATION MONITORING for OFFICE-BASED CARE Introduction ® TeamSTEPPS | Office-Based … TeamSTEPPS for Office-Based Care tailors to the office-based setting the evidence base and many lessons … OFFICE-BASED CARE ENVIRONMENT SAY: This picture represents a moment in the life of the office-based … The general public experiences the office from the perspective of one patient at a time, while office-based … TeamSTEPPS | Office-Based Care Introduction Slide ‹#› ‹#› OFFICE-BASED CARE ENVIRONMENT SAY: On

171. List of Internet Resources | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/list.html
     April 01, 2024 - Promotion, Department of Health and Human Services (HHS) Health Literacy in Healthy People 2030 Office … (6 minutes) American College of Physicians 5 Things to Know About Health Literacy (2 minutes) Office … Interpretive Services Posters Massachusetts Legal Services Work effectively with interpreters Office … Access Resources Tool 10: Consider Culture, Customs, and Beliefs Think Cultural Health Courses  Office … 12: Use Health Education Material Effectively Getting patients set up with telehealth technology Office

172. Physician's Office: Opportunity to Apply TeamSTEPPS Technique to Improve Institutional Collaboration and Communication Relating to Patient Safety | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/videos/ts_vig005a/vig005a.html
     December 01, 2017 - Home TeamSTEPPS® Curriculum Materials Physician's Office … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Trainer Course Research/Evidence Base TeamSTEPPS® Webinars Physician's Office … Physician's Office: Opportunity to apply TeamSTEPPS technique to improve outcome [2 min., 52 sec.] … December 2017 Page originally created September 2012 Internet Citation: Physician's Office

173. TeamSTEPPS for Office-Based Care: Mutual Support | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
     September 01, 2015 - There is no report in the chart; I will have her office fax over the report ." … I'll have her office fax over the report ." … Return to Contents Mutual Support Exercise Say: Take a few minutes and think about your office … Return to Contents Front Office Scenario Say: Now let's look at the following scenario and see … how mutual support can be demonstrated in the nonclinical aspects of the office team.

174. Mutual Support | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/3_mutual_support_good/index.html
     February 01, 2017 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … TeamSTEPPS® Webinars Mutual Support Good Teamwork in the Medical Office … Mutual Support in Office-Based Care (Good Teamwork) [4 min 10 sec] YouTube embedded video: https:/

175. Situation Monitoring | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/4_situation_monitoring_good/index.html
     February 01, 2017 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … TeamSTEPPS® Webinars Situation Monitoring Good Teamwork in the Medical Office … Situation Monitoring in Office-Based Care (Good Teamwork) [2 min 26 sec] YouTube embedded video: https

176. Leadership | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/2_leadership_good/index.html
     February 01, 2017 - Home TeamSTEPPS® Curriculum Materials TeamSTEPPS® for Office-Based … Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Base TeamSTEPPS® Webinars Leadership Good Teamwork in the Medical Office … Leadership in Office-Based Care (Good Teamwork) [3 min 49 sec] YouTube embedded video: https://www.youtube-nocookie.com

177. PowerPoint Presentation
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
     January 20, 2006 - PowerPoint Presentation for Office-Based Care Team Structure TEAMSTEPPS 05.2 Mod 1 05.2 … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 3 Teamwork & the Care Team The Care … Care 4 Example of Poorly Functioning Medical Office Team Let’s watch four different care teams … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 5 What Breakdowns Did You See? … Are these situations that you could see happening at your office?

178. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
     October 29, 2018 - surveys – Houses the survey data and patient comments – Provides reports to ACN Patient Experience Office … What do you like best about our office? 2. What do you like least about our office? 3. … Yes CU/AIM 1472835723 The office was very hot. Just a small fan. 1/12/2018 Int. Med. … No CU/AIM 1472835723 The office was very clean, and everything looks perfectly in order. 1/12/2018 … What do you like best about our office? What did you like lease about our office?

179. Lesson 4: Summary: Putting It All Together
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
     March 07, 2019 - Lesson 4: Summary: Putting It All Together Module 7: Summary: Putting It All Together Office-Based Care … Online Course Welcome to Welcome to the TeamSTEPPS for Office-Based Care Online Course. … Which communication tools make sense and could work in your office? … She is not a Practice Facilitator herself, but she is the office champion. … She herself is not a Practice Facilitator, but she is the office champion.

180. OBC PPT Q4
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
     January 01, 2018 - OBC PPT Q4 for Office-Based Care Online Innovative Training Techniques to Introduce and … Reinforce TeamSTEPPS Skills in the Office-Based Care Setting TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹# … Care Online funded by AHRQ TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› TeamSTEPPS for Office-Based … for Office-Based Care TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› TeamSTEPPS for Office-Based Care … 7 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› TeamSTEPPS for Office-Based Care 8 Review