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  1. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-adult.html
    December 01, 2018 - In the last 6 months, how often were you able to get the care you needed from this provider’s office … In the last 6 months, did you contact this provider’s office with a medical question after regular office … In the last 6 months, when you contacted this provider’s office after regular office hours, how often … In the last 6 months, did you need to visit this provider's office after regular office hours?     … after regular office hours?    
  2. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
    December 01, 2018 - In the last 6 months, did you contact this provider’s office with a medical question about your child … after regular office hours?     … In the last 6 months, when you contacted this provider’s office after regular office hours, how often … In the last 6 months, did your child need to visit this provider's office after regular office hours … after regular office hours?    
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
    January 01, 2022 - Medical Office Characteristics ...................................................................... … Medical Office Specialties .......................................................................... … Composite Measure Average Percent Positive Response by Tenure in Medical Office – 2022 Updated SOPS … Item Results 2 Number Percent Number Percent Number Percent Medical Office Characteristics … Medical Office Specialties Si Number Percent ngle vs.
  4. ce.effectivehealthcare.ahrq.gov/teamstepps/primarycare/video/index.html
    August 01, 2012 - Proficiency TeamSTEPPS® Dental Module TeamSTEPPS® Long-Term Care Version TeamSTEPPS® for Office-Based … Instructional Videos (streaming) Poor Teamwork Poor Teamwork in the Primary Care Medical Office … (Flash® video, 3 min., 32 sec.; 39 MB) Good Teamwork Good Teamwork in the Primary Care Medical Office … Poor Teamwork Poor Teamwork in the Primary Care Medical Office (Zip file, 275 MB) Leadership (Zip … MB) Communication (Zip file, 81 MB) Good Teamwork Good Teamwork in the Primary Care Medical Office
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
    January 20, 2006 - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) for Office-Based Care TeamSTEPPS for Office-Based … Questionnaire (T-TPQ) for Office-Based Care Behavior Team Performance Observation Tool for Office-Based … Care TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) for Office-Based Care AHRQ Medical Office … Observation Tool for Office-Based Care Teamwork Perceptions Questionnaire (T-TPQ) for Office-Based Care … /index.html ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Medical Office Survey
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
    October 20, 2021 - Supplemental Items for Medical Offices - Yount Diagnostic Safety Supplemental Items for the SOPS Medical Office … Items 40 • Designed as a supplemental item set that can be added to the end of the SOPS Medical Office … David Newman- Toker Gordy Schiff Hardeep Singh 42 What areas are assessed on the SOPS Medical OfficeOffice Processes and Standardization 4. Organizational Learning 5. … Your Medical Office Results Composite Measure Results Item Results 3.
  7. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
    April 04, 2024 - Group Access AC4 Child got needed care from provider's office … AC6 Respondent got answer to medical question as soon as needed when contacted provider's office … after regular office hours Child Clinician & Group Access … AC8 Child got needed care from provider's office after regular office hours Child … AC10 Respondent was informed about length of wait time at provider's office
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/stroud-0914slides.pdf
    January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture 25 25 Carolinas HealthCare … Patient Safety Culture Survey at Carolinas HealthCare System • Participate in Hospital, Medical Office … Survey Toolkit • Toolkit includes:  Copy of the Medical Office survey  Past results  Medical … Office Patient Safety Culture survey talking points  Template for Medical Director or VP to announce …  Each Physician Network  Each Medical Office • Access to survey results for each medical office
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
    March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help … Add the SOPS Medical Office Background Questions after these Value and Efficiency items. … https://www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sops/databases/medical-office … /index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide
  10. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=desc
    Interpreter services C-IN2 Respondent had interpreter at provider's office … after regular office hours Child Health Plan Access … Respondent got answer to medical question as soon as needed when contacted provider's office after hours … with medical question after regular office hours Child Health Plan Access … AC11 Respondent contacted doctor's office with medical question during
  11. ce.effectivehealthcare.ahrq.gov/teamstepps-program/resources/additional/index.html
    September 01, 2023 - Good Teamwork in Office-Based Care Good teamwork helps office staff get to the bottom of questions without … Leadership in Office-Based Care Effective leadership can help a medical office resolve problems quickly … Mutual Support in Office-Based Care Supporting medical office colleagues, even difficult ones, allows … Situation Monitoring in Office-Based Care Responding to patients' changing situation in a timely manner … Use these TeamSTEPPs techniques to teach medical office staff how to intervene on behalf of patients
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/TS_OBC_Webinar_Plitt_FINAL.pptx
    January 01, 2017 - Medical Office TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› Small Office Setting 7 Medical … Elephants in the Room Office 1. … Elephants in the Room Office 2. … Elephants in the Room Office 3. … Elephants in the Room Office 4.
  13. ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/bad_combination/index.html
    February 01, 2017 - Research/Evidence Base TeamSTEPPS® Webinars Poor Teamwork in the Medical Office … Poor Teamwork in the Medical Office [11 min 57 sec] YouTube embedded video: https://www.youtube-nocookie.com … Page originally created October 2015 Internet Citation: Poor Teamwork in the Medical Office
  14. ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/201525.html
    September 01, 2015 - Home News Newsroom Impact Case Studies AHRQ’s Medical Office … Impact Case Studies Blog Newsletter Events AHRQ’s Medical Office … in northeast Colorado, has used results from an AHRQ-developed patient safety survey, the Medical Office … The Medical Office Survey on Patient Safety Culture is one of five AHRQ safety culture surveys. … This version is designed to help outpatient medical office providers and staff assess patient safety,
  15. ce.effectivehealthcare.ahrq.gov/teamstepps/primarycare/igpcobt.html
    December 01, 2012 - Teamwork in the Primary Care Office . Primary Care Office-Based Team Structure . … Obstacles Primary Care Office-Based Teams Face . … Watch a Primary Care Office-Based Team in Action . Feedback On Video . … who facilitate the day-to-day operations of the medical office. … Materials: Primary Care Office-Based Team video.  
  16. ce.effectivehealthcare.ahrq.gov/sops/surveys/supplemental-item-sets.html
    December 01, 2022 - in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office … IT Patient Safety Hospital Value and Efficiency Hospital Workplace Safety Medical Office … Diagnostic Safety Medical Office Value and Efficiency Nursing Home Workplace Safety … Medical Office Diagnostic Safety . Medical Office Value and Efficiency . … If Medical Office Supplemental Item Set: Added to the end of the Medical Office SOPS, after Section
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module2.pptx
    March 07, 2019 - FileNewTemplate Module 2: Team Structure Office-Based Care Online Course Welcome to Welcome to … the TeamSTEPPS for Office-Based Care Online Course. … Team Structure ‹#› 4 Is your office structured for success? … that facilitate the day-to-day operations of the medical office. … This illustration lists some of the challenges faced by the office-based team.
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt-ig.pptx
    January 20, 2006 - SITUATION MONITORING for OFFICE-BASED CARE Measurement ® TeamSTEPPS | Office-Based Care … for Office-Based Care Knowledge Test (Knowledge), Team Performance Observation Tool for Office-Based … Questionnaire (T-TPQ) for Office-Based Care (Skills), and the AHRQ Medical Office Survey on Patient … TeamSTEPPS | Office-Based Care Slide ‹#› Measurement LEARNING: TEAMSTEPPS FOR OFFICE-BASED CARE … the office opening and after the office closes each day to ensure that patient followups improve.
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
    October 04, 2018 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Fagnan & Rollins Practice … invitation Information sheet for offices Study description Duties of the Point of Contact at each officeOffice manager/physician did not seem interested in exploring the report.” … (office staff POC)  “It is a great tool to reinforce the need for patient safety in the practice. … Please provide any ideas or suggestions you have for using the reports/results in the medical office
  20. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-child.html
    August 01, 2021 - In the last 6 months, did you and someone from this provider’s office talk about how your child’s body … In the last 6 months, did you and someone from this provider’s office talk about things you can do to … In the last 6 months, did you and someone from this provider’s office talk about how much or what kind … In the last 6 months, did you and someone from this provider’s office talk about how much or what kind … In the last 6 months, did you and someone from this provider’s office talk about how your child gets

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