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Total Results: 49 records

Showing results for "office".

1. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2019CAHPSClinicianGroupChartbook.pdf
   October 01, 2020 - Office Staff 79% of pat ients reported that office staff were always helpfu l and respectfu l. … Staff 5% 16% 79% 321,701 Office staff was helpful 7% 21% 72% 320,372 Office staff courteous and respectful … Department of Agriculture Economic Research Service & Federal Office of Rural Health Policy (2013). … In the last 6 months, when you contacted this provider’s office during regular office hours, how often … ’s office as helpful as you thought they should be?

2. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2018CAHPSClinicianGroupChartbook.pdf
   October 01, 2019 - Staff (Office Staff) o Providers’ Use of Information to Coordinate Patient Care (Care Coordination … Staff 5% 16% 79% 305,624 Office staff was helpfu l 6% 21% 73% 303,9 53 … Department of Agriculture Economic Research Service & Federal Office of Rural Health Policy (2013). … Q10/Q11 In the last 6 months, when you contacted this provider’s office during regular office hours … provider’s office as helpful as you thought they should be?

3. 2016 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices
   cahpsdatabase.ahrq.gov/files/2016CAHPSClinicianGroup.htm
   July 01, 2017 - Staff"(Office Staff) composites. … Staff 6% 17% 77% 116,672 Office staff was helpful 7% 22% 71%  116,336 Office staff courteous … Staff 4% 14% 82% 131,930 Office staff was helpful 6% 18% 76%  130,758 Office staff courteous … Staff 4% 16% 80%   11,969 Office staff was helpful 5% 20% 75%   11,892 Office staff … Helpful, Courteous, and Respectful Office Staff (Office Staff) Q26/Q36

4. Alttext1 F1
   cahpsdatabase.ahrq.gov/files/2016CAHPS_CG_Chartbook/ALTText1_F1.htm
   January 01, 2016 - 2.0 Combined Top box composite scores over time Year 2010: Provider Communication: 79%, Office … Rating of Provider: 75%, Access: 59% Year 2011: Provider Communication: 83%, Office … Rating of Provider: 79%, Access: 63% Year 2012: Provider Communication: 84%, Office … Rating of Provider: 79%, Access: 63% Year 2013: Provider Communication: 82%, Office … Rating of Provider: 76%, Access: 60% Year 2014: Provider Communication: 84%, Office

5. 2015 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices
   cahpsdatabase.ahrq.gov/files/2015CAHPSClinicianGroup.htm
   July 01, 2016 - between visits 29% 71%  107,517 Provider's office followed up with test results … Staff 5% 19% 76%   25,444 Office staff was helpful 6% 23% 70%   25,309 Office staff … 34% 66%   22,620 Spoke with provider's office about child's growth 22% 78%   22,621 … Staff 1% 7% 92% 163,555 Office staff was helpful 1% 9% 90%  162,526 Office staff courteous … Staff 5% 14% 81%   23,628 Office staff was helpful 6% 18% 76%   23,568 Office staff

6. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroupChartbook.pdf
   October 01, 2013 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how

7. Alttext1 F1
   cahpsdatabase.ahrq.gov/files/2015CAHPS_CG_Chartbook/ALTText1_F1.htm
   January 01, 2015 - Survey 2.0 Combined Top box scores over time Year 2010: Provider Communication: 79%, Office … Rating of Provider: 75%, Access: 59% Year 2011: Provider Communication: 83%, Office … Rating of Provider: 79%, Access: 63% Year 2012: Provider Communication: 84%, Office … Rating of Provider: 79%, Access: 63% Year 2013: Provider Communication: 82%, Office … Rating of Provider: 76%, Access: 60% Year 2014: Provider Communication: 84%, Office

8. Alttext1 F3
   cahpsdatabase.ahrq.gov/files/2015CAHPS_CG_Chartbook/ALTText1_F3.htm
   January 01, 2015 - Horizontal bar graph comparing Adult Visit Survey 2.0 Top box scores over time Year 2010: Office … Willingness to Recommend: 88%, Rating of Provider: 75%, Access: 59% Year 2011: Office … Willingness to Recommend: 89%, Rating of Provider: 78%, Access: 61% Year 2012: Office … Willingness to Recommend: 89%, Rating of Provider: 80%, Access: 62% Year 2013: Office … Willingness to Recommend: 90%, Rating of Provider: 82%, Access: 63% Year 2014: Office

9. 2016 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2016CAHPSClinicianGroupChartbook.pdf
   July 01, 2017 - Staff"(Office Staff) composites. … Q10/Q14 In the last 12/6 months, when you phoned this provider’s office during regular office hours … Q12/Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, … Q10/Q11 In the last 6 months, when you contacted this provider’s office during regular office hours … Q17/Q18 In the last 6 months, when you contacted this provider’s office during regular office hours

10. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2015CAHPSClinicianGroupChartbook.pdf
    July 01, 2016 - Q10/Q14 In the last 12/6 months, when you phoned this provider’s office during regular office hours … Q12/Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, … Q17/Q21 In the last 12/6 months, when you phoned this provider’s office during regular office hours … Q19/Q23 In the last 12/6 months, when you phoned this provider’s office after regular office hours, … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how

11. 2012 Chartbook: What Patients Say About Their Health Care Providers and Clinics
    cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroup.htm
    October 01, 2013 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how

12. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroupChartbook.pdf
    July 01, 2014 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how

13. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroupChartbook.pdf
    June 01, 2015 - Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q19 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q23 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how

14. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/Files/2014CAHPSClinicianGroupChartbook.pdf
    June 01, 2015 - Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q19 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q23 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how

15. Alttext1 F2
    cahpsdatabase.ahrq.gov/files/2015CAHPS_CG_Chartbook/ALTText1_F2.htm
    January 01, 2015 - 2012: Provider Communication: 85%, Rating of Provider: 80%, Development: 81%, Prevention: 79%, Office … 2013: Provider Communication: 86%, Rating of Provider: 78%, Development: 74%, Prevention: 76%, Office … 2014: Provider Communication: 87%, Rating of Provider: 82%, Development: 83%, Prevention: 83%, Office … 2015: Provider Communication: 88%, Rating of Provider: 83%, Development: 82%, Prevention: 80%, Office

16. 2017 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2017CAHPSClinicianGroupChartbook.pdf
    October 01, 2018 - Staff (Office Staff) o Providers’ Use of Information to Coordinate Patient Care (Care Coordination … Q10/Q11 In the last 6 months, when you contacted this provider’s office during regular office hours … Q20/Q26 In the last 6 months, how often did you and someone from this provider’s office talk about … Staff (Office Staff) Q21/Q27 In the last 6 months, how often were clerks and receptionists at this … provider’s office as helpful as you thought they should be?

17. 2013 Chartbook: What Patients Say About Their Health Care Providers and Clinics
    cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroup.htm
    July 01, 2014 - Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q14 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q17 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q21 In the last 12 months, when you phoned this provider’s office during regular office hours, how … Q10 In the last 12 months, when you phoned this provider’s office during regular office hours, how

18. 2014 Chartbook: What Patients Say About Their Health Care Providers and Clinics
    cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroup.htm
    June 01, 2015 - Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q16 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q19 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q23 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how … Q12 In the last 12/6 months, when you phoned this provider’s office after regular office hours, how

19. 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
    cahpsdatabase.ahrq.gov/files/2019_CG_CAHPS_Chartbook_Executive_Summary.pdf
    January 01, 2019 - Office Staff 79% of patients reported that office staff were always helpful and respectfu l.

20. Alttext1 F2
    cahpsdatabase.ahrq.gov/files/2016CAHPS_CG_Chartbook/ALTText1_F2.htm
    January 01, 2016 - composite scores over time Year 2015: Provider Communication: 88%, Rating of Provider: 84%, Office … Coordination 75%, Access: 67% Year 2016: Provider Communication: 88%, Rating of Provider: 82%, Office