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41. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - Q14 Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was … easy to understand Q16 Nurses treated parent with courtesy and respect Communication Between You … Q25 Providers gave parent enough information about test results Privacy When Talking With Doctors, Nurses … Communicate With Your Child Q8  Nurses listened carefully to child Q9  Nurses explained things to … child in a way that was easy to understand Q10 Nurses encouraged child to ask questions How Well

42. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/asc-checklist-template.docx
    January 01, 2009 - Ambulatory Surgery Implementation Guide Ambulatory Surgery Checklist Preop Before Patient Enters Room Nurse … performing the procedure · Patient position · Known allergies · Patient weight · History and physical Nurse … Surgeon, Nurse, and Anesthesia Professional perform the Timeout · Patient’s name · Surgical procedure … and Scrub Tech Share: · Equipment issues · Other concerns Circulating Nurse and Scrub Tech Confirm: … Before Patient Leaves Room/Debriefing Nurse Reviews With Team: · Instrument, sponge and needle counts

43. Section 5. Preparing to Launch | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/research/findings/final-reports/ptflow/section5.html
    July 01, 2018 - For example, nurses spent a lot of time searching for equipment and supplies. … ED nurse managers, charge nurses, and staff nurses spent more time planning and implementing strategies … An additional 160 hours (4 hours each for 40 nurses) were spent on the initial training of staff nurses … The team consisted of three physicians, two nurses, two nurse practitioners, a technician, a registration … Also, two nurses attended a train-the-trainer triage course ($16,850). Large expenditures.

44. Prompting Removal of Unnecessary Indwelling Urinary Catheters Facilitator Notes (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urinary-catheter-removal-notes.docx
    April 01, 2022 - criteria, meaning that they are empowered, and the culture supports that empowerment. · Daily review by nurses … We highly recommend nurse-driven protocols that empower nurses to remove unnecessary urinary catheters … Use of surgical safety checklists is endorsed by AORN, the Association of Perioperative Registered Nurses … When the nurse-driven protocol is present, consider strategies to empower nurses to remove the urinary … The level of respect among nurses and physicians can also impact whether physicians are receptive to

45. Communication-Material-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.docx
    May 01, 2017 - Materials: Slides 12-25, Example Briefing and Debriefing videos Audience: Surgeons, anesthesia, scrub nurses … , circulating nurses, nurse manager Topic: The Surgical Checklist as a Communication and Teamwork Tool … Materials: Slides 26-32, examples of checklists Audience: Administration, surgeons, anesthesia, all nurses … Materials: Slides 33-41, examples of checklists Audience: Administration, surgeons, all nurses AHRQ … Slides 33-41, Tabletop Simulation video, checklist Audience: Administration, surgeons, anesthesia, all nurses

46. Strategy 3: Bedside Shift Report (Tool 3)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - ) Nurse shift changes require the successful transfer of information between nurses going off duty … and nurses coming on duty to prevent adverse events and medical errors. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Specific points to discuss as needed: One of the nurses used the term “cardiomyopathy.” … How did the nurses address the patient’s concern about getting out of bed by himself?

47. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … 1 Never 2 Sometimes 3 Usually 4 Always Your Experience With Nurses & Aides 25. … In the last 6 months, did you want to get information about your family member from a nurse or an aide

48. Toolkit To Educate and Engage Residents and Family Members | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
    October 01, 2016 - The toolkit includes the following tools: Talking With Residents provides talking points for nurses … In this meeting, nurses and onsite prescribing clinicians should be encouraged to discuss how they would … Having the talking points (tools 1 and 2) in hand will help nurses remember all the information that … The checklist versions of each tool contain less detail, and may be more convenient for nurses to carry … If residents or family members are particularly concerned about a UTI, the nurse could provide them with

49. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/endoscopy-checklist-template.docx
    January 01, 2009 - Room AHRQ Safety Program for Ambulatory Surgery Implementation Guide Before Patient Enters Room Nurse … allergies · Patient height, weight, body mass index · History and physical Anesthesia Professional and Nurse … Before Patient Leaves Room Debriefing Nurse Reviews With Team: · Name of the procedure performed · Identify

50. SOPS Bibliography | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/sops/bibliography/index.html?page=3
    January 01, 2024 - Hospital safety climate from nurses’ perspective in four European countries. … Association of nurse engagement and nurse staffing on patient safety. … Nurse Educ Today. 2019 , 75: 95-103. … Nurses' and patients' appraisals show patient safety in hospitals remains a concern. … Patient safety culture associated with patient safety competencies among registered nurses.

51. Creative Strategies to Improving Patient Care Experience Webcast Transcript (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
    April 01, 2019 - The first, which I call the exclusive- role approach, in that approach a nurse serves exclusively as … their most complex patients were transferred to another nurse who would do that exclusively. … Their nurse care coordinators would try to be highly responsive. … former ICU nurses, very experienced nurses that understood how Creative Strategies to Improve … Ingrid Nembhard For the nurse care coordination program, by design there were nurses.

52. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - Nurse managers: Embody both the nurse and executive roles. … Nurse managers lead their unit staff in preventing patient harm in their unit, empowering nurses to be … The professional staffing model uses the professional characteristics of the registered nurse and supports … During these hours away from patients, nurses attend quality meetings, complete research projects, and … This model has financial benefits for the unit because it schedules time for the nurses to work closely

53. SOPS Bibliography | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/sops/bibliography/index.html?page=2
    January 01, 2024 - Nurses' perceptions of patient safety culture: A mixed-methods study. … nurses. … Determinants of hand hygiene compliance among nurses in U.S. hospitals: A formative research study. … Nursing home patient safety culture perceptions among U.S. and immigrant nurses. … Nurses' sleep, work hours, and patient care quality, and safety.

54. Section 2. Forming a Patient Flow Team | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/research/findings/final-reports/ptflow/section2.html
    July 01, 2018 - For example, a strategy to improve flow within the fast track might require a fast track nurse who understands … physician who had experience teaching ESI and implementing it in other organizations (technical leader), a nurse … educator, and seven additional ED nurses. … For example, nurses in the progressive care, cardiac step-down unit expressed concerns that the tool … The importance of inpatient nurse managers taking a leadership role in championing the tool and addressing

55. Six New Jersey Hospitals Reduce Adverse Events With AHRQ Medication Reconciliation Toolkit | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/ktcquips85.html
    October 01, 2014 - Emergency department nurses now follow up with community physicians and pharmacy staff on missing information … to create a grand rounds module about medication reconciliation that was presented to physicians and nurses … The facility educated both the nurses collecting medication information and the ordering physicians about … Two registered nurses developed a six-step algorithm to use as a resource and guide for obtaining a complete

56. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - identify needs and adapt the strategy; the trainers to prepare and conduct the training; staff champions (registered … • Periodically monitoring nurses gave nurses helpful and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including members of the unit-based … council and nurses who were working towards promotion. … Nurse managers monitored and supported implementation.

57. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

58. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

59. TeamSTEPPS®: Research/Evidence Base | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/evidence-base/phys-nurse-collab.html
    July 01, 2015 - Nurse/physician collaboration: action research and the lessons learned. … Evaluation of a preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists … Operating room teamwork among physicians and nurses: Teamwork in the eye of the beholder. … Study links bad behavior by doctors to nurses leaving the profession. … Nurse-physician communication during labor and birth: implications for patient safety.

60. Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/research/publications/search.html?page=1
    September 01, 2022 - September 2022 Publication Number: 22-0058 Reinforcing the Value and Roles of Nurses … in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators Diagnostic Safety … Issue Brief #10: This issue brief describes pragmatic approaches for nurse educators and leaders to … convey the urgent need to improve diagnosis among their nurses and care teams and to guide nurses to … 2022 Publication Number: 22-0026-3-EF Distributed Cognition and the Role of Nurses