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21. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - Engagement We work as a team to make sure you get the best care Your health care team includes you, doctors, nurses … If you or your family needs to talk to a doctor at any time, please let your nurse know. … Nurse shift changes occur when nurses who are going off duty share information about you with nurses … Your nurses will change shifts between [7 and 7:30 a.m.] and [7 and 7:30 p.m.].

22. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - about steps toward discharge Bedside nurse Daily activities Blank cell. … identify needs and adapt the strategy; the trainers to prepare and conduct the training; staff champions (registered … Periodically monitoring nurses gave nurses helpful and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including members of the unit-based … council and nurses who were working towards promotion.

23. The Medical Home: What Do We Know, What Do We Need to Know? A Review of the Earliest Evidence on the Effectiveness of the Patient-Centered Medical Home Model. Table 17 | PCMH Resource Center
    pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-table-17
    March 01, 2013 - Care teams composed of PCP, physician’s assistant, nurse practitioners, nurses, administrative staff, … Program provides on-site registered nurse (the GCN) EHR embeds evidence-based guidelines; generates … and nurse provides self-management education Focused on diabetes care Nurses make referrals for … activities PNP makes expedited referrals and coordinates care across providers (e.g., therapists, school nurses … Self-management support and coaching Practice-based team care, which includes case managers, physicians, nurses

24. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
    September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason? … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … In the last 6 months, did you want to get information about your family member from a nurse or an aide

25. Communication-Material-Guide (doc file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.docx
    May 01, 2017 - Materials: Slides 12-25, Example Briefing and Debriefing videos Audience: Surgeons, anesthesia, scrub nurses … , circulating nurses, nurse manager Topic: The Surgical Checklist as a Communication and Teamwork Tool … Materials: Slides 26-32, examples of checklists Audience: Administration, surgeons, anesthesia, all nurses … Materials: Slides 33-41, examples of checklists Audience: Administration, surgeons, all nurses AHRQ … Slides 33-41, Tabletop Simulation video, checklist Audience: Administration, surgeons, anesthesia, all nurses

26. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - During this hospital stay, how often were nurses hard to understand because of the way they spoke your … During this hospital stay, how often did nurses use medical words you did not understand?       … During this hospital stay, how often did nurses talk too fast when talking with you?     … During this hospital stay, how often did nurses interrupt you when you were talking?     … During this hospital stay, how often did you feel nurses really cared about you as a person?    

27. Strategy 3: Bedside Shift Report (Tool 3)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - ) Nurse shift changes require the successful transfer of information between nurses going off duty … and nurses coming on duty to prevent adverse events and medical errors. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Specific points to discuss as needed: One of the nurses used the term “cardiomyopathy.” … How did the nurses address the patient’s concern about getting out of bed by himself?

28. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … 1 Never 2 Sometimes 3 Usually 4 Always Your Experience With Nurses & Aides 25. … In the last 6 months, did you want to get information about your family member from a nurse or an aide

29. Final Progress Report: Generalizability and Spread of an Evidenced-based Fall Prevention Toolkit: Fall TIPS (pdf file)
    pcmh.ahrq.gov/sites/default/files/2024-04/dykes-report.pdf
    January 01, 2024 - Scope: Testing of a nurse-led fall prevention toolkit across three diverse healthcare systems Methods … Secure Buy-In from Nurses 3. Training Champions 4. Plan Implementation 5. … Buy-in from nurse champions proved invaluable to compliance with the intervention. … Nurse Leader. 2019 Aug; 17(4):365-370. … American Nurse Today. 2018; 9(13):8-13.

30. Tools for Reducing Central Line-Associated Blood Stream Infections (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf
    January 01, 2013 - CLABSI Investigation Nurse Letter Appendix 9. … Some organizations require a nurse to be present bedside during all central line insertions and to … Alternatively, if you have existing reporting mechanisms on your unit (nurse-to-nurse report forms, … to correct a violation that nurses identified. … Use the CLABSI Investigation Nurse Letter (Appendix 8) to invite input from frontline nurses in the

31. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - Nurse managers: Embody both the nurse and executive roles. … Nurse managers lead their unit staff in preventing patient harm in their unit, empowering nurses to be … The professional staffing model uses the professional characteristics of the registered nurse and supports … During these hours away from patients, nurses attend quality meetings, complete research projects, and … This model has financial benefits for the unit because it schedules time for the nurses to work closely

32. AHRQ Works: Building Bridges Between Research and Practice | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cpi/about/impact/index.html
    April 01, 2017 - what" and translate it into the “how” by providing research-backed, practical tools that doctors and nurses … Help doctors and nurses improve quality. … 2000, with Congressional support, AHRQ has invested heavily in patient safety to assist doctors and nurses … Improve Quality AHRQ develops tools for doctors and nurses to improve safety, quality, and patient … Tania Moon, parent volunteer AHRQ also supports doctors and nurses in using data to improve care

33. Resources | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/tools/cauti-hospitals/toolkit-resources.html
    February 01, 2023 - the ICU Setting This four-module narrated presentation is designed for intensive care unit (ICU) nurses … Microsoft PowerPoint  (1.3 MB) ( HTML Version ) | Facilitator Notes ( Word , 2 MB) Emergency Nurses … CAUTI Accessible version ( PDF , 2.3 MB) This online learning module developed by the Emergency Nurses

34. AHRQ Research Inspires Efforts at Banner Desert To Reduce Drug Errors in E.D. Patients | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/news/newsroom/case-studies/201509.html
    January 01, 2018 - The program also saves time for nurses and doctors who previously collected the information, and is making … Before the change at Banner Desert, the medication history was completed by nurses; when issues arose … From a patient care standpoint, it's now safer for the patients, and it frees up more of the nurses' … There is also cost savings, since techs cost much less compared to physicians and nurses." … "Physicians and nurses absolutely love that pharmacy is able to provide this service," Dr.

35. Getting Ready for Your Ambulatory Surgery | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/getting-ready.html
    August 01, 2017 - The care team also includes the doctors, nurses, and other health care professionals who help take care … Operating room nurse or circulating nurse: a registered nurse who is in the surgery/procedure room to … The members of the anesthesia team vary and might include nurses, anesthesiologists, and certified registered … nurse anesthetists (CRNAs). … Recovery room or post-anesthesia care unit (PACU) nurse: a nurse who monitors you immediately after

36. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - identify needs and adapt the strategy; the trainers to prepare and conduct the training; staff champions (registered … • Periodically monitoring nurses gave nurses helpful and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including members of the unit-based … council and nurses who were working towards promotion. … Nurse managers monitored and supported implementation.

37. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

38. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

39. Toolkit 1. Suspected UTI SBAR Toolkit | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit1-suspected-uti-sbar.html
    October 01, 2016 - This form consists of questions that help nurses collect the most relevant information about a resident … and its rationale (tool 2) ( PDF  |  Word ) Not All “Infections” Need Antibiotics: A handout for nurses … Introduce the tools to nurses. … Successful implementation also relies on support from users—the nurses. … The handout Not All “Infections” Need Antibiotics (tool 3) also should be given to nurses. 1 American

40. Mississippi Hospital Reduces Patient Falls by 25 Percent Using AHRQ Program | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/news/newsroom/case-studies/201801.html
    April 01, 2018 - Key measures taken to prevent falls now include bedside commodes, welcome signs in each room from the nurse … reminding patients to “call, don’t fall,” and additional safety awareness training for nurses and patient … Lee emphasized that training was mandatory for both nurses and patient care technicians, “which played … Anderson Regional is having an individually written contract with patients that indicates when the nurse … patient so there will be a pre-established expectation that at a specified time during the night, the nurse