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41. Section 6. Facilitating Change and Anticipating Challenges | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/research/findings/final-reports/ptflow/section6.html
    July 01, 2018 - At one hospital, it was clear to the team that a dedicated nurse and technician were needed to assist … An ED nurse and tech were pulled from the ED to staff fast track, though as one respondent put it, "We … triage and register patients when they arrived in the ED and have them sit in the waiting room until a nurse … relieving the staff nurse from the responsibility. … Department leaders and nurses reported that it was easier for the new nurses to adapt to the process

42. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - In the last 6 months, during any of your visits, did you try to find a nurse or aide for any reason … In the last 6 months, how often were you able to find a nurse or aide when you wanted one? … Was it because the nurses or aides either didn’t help or made him or her wait too long? … 1 Never 2 Sometimes 3 Usually 4 Always Your Experience With Nurses & Aides 25. … In the last 6 months, did you want to get information about your family member from a nurse or an aide

43. Strategy 3: Bedside Shift Report (Tool 3)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - ) Nurse shift changes require the successful transfer of information between nurses going off duty … and nurses coming on duty to prevent adverse events and medical errors. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Specific points to discuss as needed: One of the nurses used the term “cardiomyopathy.” … How did the nurses address the patient’s concern about getting out of bed by himself?

44. SOPS Bibliography | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/sops/bibliography/index.html?page=3
    January 01, 2024 - Hospital safety climate from nurses’ perspective in four European countries. … Association of nurse engagement and nurse staffing on patient safety. … Nurse Educ Today. 2019 , 75: 95-103. … Nurses' and patients' appraisals show patient safety in hospitals remains a concern. … Patient safety culture associated with patient safety competencies among registered nurses.

45. Toolkit To Educate and Engage Residents and Family Members | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
    October 01, 2016 - The toolkit includes the following tools: Talking With Residents provides talking points for nurses … In this meeting, nurses and onsite prescribing clinicians should be encouraged to discuss how they would … Having the talking points (tools 1 and 2) in hand will help nurses remember all the information that … The checklist versions of each tool contain less detail, and may be more convenient for nurses to carry … If residents or family members are particularly concerned about a UTI, the nurse could provide them with

46. TeamSTEPPS Speciality Scenarios, Labor & Delivery (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
    March 18, 2014 - She calls the registered nurse (RN) team leader seeking help. … After evaluating Amy, her primary nurse (registered nurse [RN]) discusses the plan of care with the … The Triage nurse seeks out the registered nurse (RN) team leader in L&D, who is occupied with an active … A prolonged deceleration occurs, and the registered nurse (RN) calls in a resident. … He asks the registered nurse (RN) to provide fundal pressure.

47. Strategy 3: Nurse Bedside Shift Report | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy3/index.html
    December 01, 2017 - Nurse shift changes require the successful transfer of information between nurses to prevent adverse … Strategy 3: Nurse Bedside Shift Report helps ensure the safe handoff of care between nurses by involving … Nurse Bedside Shift Report Implementation Handbook gives an overview of and a rationale for nurse bedside … Tools for this strategy include -- Nurse Bedside Shift Report: What is it? … Training -- Slides and talking points used to train nurses to conduct a bedside shift report and to

48. TeamSTEPPS®: Research/Evidence Base | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/evidence-base/phys-nurse-collab.html
    July 01, 2015 - Nurse/physician collaboration: action research and the lessons learned. … Evaluation of a preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists … Operating room teamwork among physicians and nurses: Teamwork in the eye of the beholder. … Study links bad behavior by doctors to nurses leaving the profession. … Nurse-physician communication during labor and birth: implications for patient safety.

49. Creative Strategies to Improving Patient Care Experience Webcast Transcript (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
    April 01, 2019 - The first, which I call the exclusive- role approach, in that approach a nurse serves exclusively as … their most complex patients were transferred to another nurse who would do that exclusively. … Their nurse care coordinators would try to be highly responsive. … former ICU nurses, very experienced nurses that understood how Creative Strategies to Improve … Ingrid Nembhard For the nurse care coordination program, by design there were nurses.

50. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/asc-checklist-template.docx
    January 01, 2009 - Ambulatory Surgery Implementation Guide Ambulatory Surgery Checklist Preop Before Patient Enters Room Nurse … performing the procedure · Patient position · Known allergies · Patient weight · History and physical Nurse … Surgeon, Nurse, and Anesthesia Professional perform the Timeout · Patient’s name · Surgical procedure … and Scrub Tech Share: · Equipment issues · Other concerns Circulating Nurse and Scrub Tech Confirm: … Before Patient Leaves Room/Debriefing Nurse Reviews With Team: · Instrument, sponge and needle counts

51. 3 Tk1 T3-Readiness Assessment Final (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/3_TK1_T3-Readiness_Assessment_final.docx
    October 01, 2016 - could include (but are not limited to) the director of nursing, assistant director of nursing, charge nurse … Initial training for nurses and prescribing clinicians may take approximately 30 minutes to 2 hours. … Are there sufficient funds to make copies of materials for nurses, prescribing clinicians, and, as appropriate … Are there resources for implementing mechanisms to sustain the effort (e.g., staff who can train new nurses

52. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

53. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

54. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=7&search_api_fulltext=&sort=asc
    Group Your care from specialists in the last 6 months H-HL7 Nurses … person Adult Hospital Health literacy H-HL3 Nurses … patient Adult Hospital Health literacy H-HL5 Nurses … fast Adult Hospital Health literacy H-HL8 Nurses … patient Adult Hospital Health literacy H-HL4 Nurses

55. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=14&search_api_fulltext=&sort=desc
    language Adult Hospital Health literacy H-HL4 Nurses … understand Adult Hospital Health literacy H-HL5 Nurses … fast Adult Hospital Health literacy H-HL6 Nurses … patient Adult Hospital Health literacy H-HL7 Nurses … patient Adult Hospital Health literacy H-HL9 Nurses

56. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=15&search_api_fulltext=&sort=desc
    Clinician & Group People with mobility impairments H-HL4 Nurses … patient Adult Hospital Health literacy H-HL5 Nurses … fast Adult Hospital Health literacy H-HL6 Nurses … patient Adult Hospital Health literacy H-HL3 Nurses … person Adult Hospital Health literacy H-HL7 Nurses

57. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - identify needs and adapt the strategy; the trainers to prepare and conduct the training; staff champions (registered … • Periodically monitoring nurses gave nurses helpful and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including members of the unit-based … council and nurses who were working towards promotion. … Nurse managers monitored and supported implementation.

58. Antibiotic-Targets-Facilitator-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-facilitator-guide.docx
    June 01, 2021 - like physicians, nurse practitioners, and physician assistants. … The antibiotic stewardship team generally consists of a physician lead, pharmacist lead, and nurse lead … Thinking back to Case 1, the daytime nurse and prescriber never received notification of urine culture … A technical solution might include an electronic notification or form faxed by the nurse to the provider … These could be given to clinicians and nurses.

59. 6 Tk1 T1-Talking With Residents Checklist Version Final (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.docx
    October 01, 2016 - Nurses may check on you and ask you to drink more for a few days. … Your doctor will request that nurses check on you often to see how you are feeling, take your temperature … Nurses may check on you more and provide acetaminophen for a few days. · What are the risks—or harms—of … Ask your doctor or a nurse about the benefits and risks of taking an antibiotic. … Tell someone, including myself or another nurse, if you want more information—or have concerns—about

60. 6 Tk1 T1-Talking With Residents Checklist Version Final (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.pdf
    October 01, 2016 - Nurses may check on you and ask you to drink more for a few days. … Your doctor will request that nurses check on you often to see how you are feeling, take your temperature … Nurses may check on you more and provide acetaminophen for a few days. … • Ask your doctor or a nurse about the benefits and risks of taking an antibiotic. … • Tell someone, including myself or another nurse, if you want more information—or have concerns—about