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21. Indwelling Urinary Catheter Insertion Facilitator Notes (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urinary-catheter-insertion-notes.docx
    April 01, 2022 - The nurse does not get another catheter but instead continues to insert the “dirty” catheter. … Registered nurses (RNs) are responsible for maintenance of indwelling urinary catheters, but unlicensed … If an unlicensed provider is inserting a urinary catheter, the registered nurse must verify that the … Having a nurse expert or champion to lead the rounds helps. … Frequently, this team consists of leaders and staff nurse representation.

22. Fallpxtool2A (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool2a.docx
    January 28, 2013 - therapists Prescribing Clinicians Physicians (e.g., hospitalist) Other providers (e.g., nurse … Any hospital employee who enters patient rooms 3E – Clinical Pathway for Safe Patient Handling Nurse … * Staff nurses 3G – STRATIFY Scale for Identifying Fall Risk Factors* Staff nurses 3I – Medication … X X X X X X Nursing assistants X X X X X Nurse … Physical therapists X Prescribing Clinicians Nurse

23. Strategy 2: Communicating to Improve Quality (Tool 2) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
    May 24, 2013 - about your health • Make sure your health care team is aware of any concerns • Tell a doctor or nurse … if they notice a change in your condition • Find a nurse when help is needed urgently Tell us who … After your doctor or nurse tells you something, try saying, “Let’s make sure I have this right” and … It is helpful to write down what the doctors and nurses tell you. … If you are worried about taking any medicine for any reason, tell your doctor or nurse before you take

24. Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/845.html
    January 01, 2023 - Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds Open … communication among nurses and greater involvement in quality improvement efforts were related to not … In the study, published in the Journal of Pediatric Nursing , researchers surveyed nurses at an urban … Nurses who had more confidence in patient experience measurement, received frequent patient experience … Articles featured this week include: Sources of nurse-sensitive inpatient safety improvement .

25. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - information about your health Make sure your health care team is aware of any concerns Tell a doctor or nurse … if they notice a change in your condition Find a nurse when help is needed urgently Tell us who you … After your doctor or nurse tells you something, try saying, “Let’s make sure I have this right” and then … It is helpful to write down what the doctors and nurses tell you. … If you are worried about taking any medicine for any reason, tell your doctor or nurse before you take

26. Section 6B (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
    December 29, 2017 - Table 5: Item-to-Composite Correlations Composite Item Correlation Nurse-parent communication … Q13 Nurses listen carefully to parent .87 Q14 Nurses explain to parent .87 Q15 Nurses treated parent … communication Q7 Nurses listen carefully to child .82 Q8 Nurses explain to child .82 Q9 Nurses … 6: Composite-to-Composite Correlations Composites (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (1) Nurse-parent … (4) Informed about child’s care .85 .84 .53 (5) Preparing to leave hospital .63 .70 .53 .64 (6) Nurse-child

27. AHRQ Safety Program for Perinatal Care: Be a Partner in Your Care (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
    May 01, 2017 - Care We Work as a Team To Make Sure You Get the Best Care Your health care team includes you, doctors, nurses … Hospital staff are usually available at specific times: · Labor and delivery doctors and nurses will … If you or your family needs to talk to a doctor at any time, please let your nurse know. … · Nurse shift changes occur when nurses who are going off duty share information about you with nurses … Your nurses will change shifts between [7 and 7:30 a.m.] and [7 and 7:30 p.m.].

28. Prompting Removal of Unnecessary Indwelling Urinary Catheters Facilitator Notes (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urinary-catheter-removal-notes.docx
    April 01, 2022 - criteria, meaning that they are empowered, and the culture supports that empowerment. · Daily review by nurses … We highly recommend nurse-driven protocols that empower nurses to remove unnecessary urinary catheters … Use of surgical safety checklists is endorsed by AORN, the Association of Perioperative Registered Nurses … When the nurse-driven protocol is present, consider strategies to empower nurses to remove the urinary … The level of respect among nurses and physicians can also impact whether physicians are receptive to

29. Tool-Examples (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/tool-examples.docx
    March 01, 2017 - Solutions for Change From the Field 1) At a small rural facility, staff identified issues with recruiting nurse … Having already successfully recruited their senior leaders, the team needed to find nurses to join. … This resulted in the development of safety training and events the nurses felt would best address their … There were a series of nurse-led quarterly gatherings attended by facility leaders, quality improvement … After putting these technical and adaptive solutions in place, the facility saw an improvement in nurse

30. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Parast (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-analysis.pdf
    October 14, 2020 - best) with equal intervals between each option  “Before giving you medicine, did the doctors and nurses … (Yes / No) How well doctors and nurses communicate  Example: “During this emergency room visit, how … often did nurses explain things in a way you could understand?” … Communication about medications  Example: “Before giving you medicine, did the doctors or nurses … No) Communication about follow-up  Example: “Before you left the emergency room, did a doctor, nurse

31. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=20
    March 19, 2024 - language Adult Hospital Health literacy H-HL4 Nurses … understand Adult Hospital Health literacy H-HL5 Nurses … fast Adult Hospital Health literacy H-HL6 Nurses … patient Adult Hospital Health literacy H-HL7 Nurses … patient Adult Hospital Health literacy H-HL9 Nurses

32. Examples of Nursing Home Quality Measures for Consumers | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/examples.html
    April 01, 2019 - Registered Nurses (RNs). Licensed Vocational Nurses (LVNs) or Licensed Practical Nurses (LPNs).

33. Strategy 2: Communicating for Improve Quality (Tool 1) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
    May 24, 2013 - We work as a team to make sure you get the best care Your health care team includes you, doctors, nurses … If you or your family needs to talk to a doctor at any time, please let your nurse know. … • Nurse shift changes occur when nurses who are going off duty share information about you with … nurses who are coming on duty. … Your nurses will change shifts between [7 and 7:30 a.m.] and [7 and 7:30 p.m.].

34. New Models of Primary Care Workforce and Financing - Case Example #7: Cherokee Health Systems (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_7.pdf
    October 01, 2016 - ; RN=registered nurse; ER=emergency room; LPN=licensed practical nurse; Rx=prescriptions; EKG=electrocardiogram … Each core team at the Center City Clinic consists of a team medical doctor (MD), a shared BHC, a registered … nurse (RN), two licensed practical nurses (LPNs), a part-time case worker, and one patient-services … With an experienced nurse onsite, Dr. … ; RN=registered nurse; MA=medical assistant; EKG=electrocardiogram; HbA1C=hemoglobin A1C; CHCs=community

35. SOPS Bibliography | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/sops/bibliography/index.html
    January 01, 2024 - Nurse Educ Pract. 2023 , 67: 103565. … Nurse Educ Today. 2023 , 21: 105701. … Nurses’ perceptions of the clinical decision support system effect on patient safety. … Hospital management, supervisor support, and nurse speaking-up behaviours: The mediating role of safety … How does workplace violence-reporting culture affect workplace violence, nurse burnout, and patient safety

36. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/labordel.html
    March 01, 2014 - She calls the registered nurse (RN) team leader seeking help. … After evaluating Amy, her primary nurse (registered nurse [RN]) discusses the plan of care with the third-year … The Triage nurse seeks out the registered nurse (RN) team leader in L&D, who is occupied with an active … A prolonged deceleration occurs, and the registered nurse (RN) calls in a resident. … He asks the registered nurse (RN) to provide fundal pressure.

37. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - Engagement We work as a team to make sure you get the best care Your health care team includes you, doctors, nurses … If you or your family needs to talk to a doctor at any time, please let your nurse know. … Nurse shift changes occur when nurses who are going off duty share information about you with nurses … Your nurses will change shifts between [7 and 7:30 a.m.] and [7 and 7:30 p.m.].

38. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - Q14 Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was … easy to understand Q16 Nurses treated parent with courtesy and respect Communication Between You … Q25 Providers gave parent enough information about test results Privacy When Talking With Doctors, Nurses … Communicate With Your Child Q8  Nurses listened carefully to child Q9  Nurses explained things to … child in a way that was easy to understand Q10 Nurses encouraged child to ask questions How Well

39. Communication-Material-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.docx
    May 01, 2017 - Materials: Slides 12-25, Example Briefing and Debriefing videos Audience: Surgeons, anesthesia, scrub nurses … , circulating nurses, nurse manager Topic: The Surgical Checklist as a Communication and Teamwork Tool … Materials: Slides 26-32, examples of checklists Audience: Administration, surgeons, anesthesia, all nurses … Materials: Slides 33-41, examples of checklists Audience: Administration, surgeons, all nurses AHRQ … Slides 33-41, Tabletop Simulation video, checklist Audience: Administration, surgeons, anesthesia, all nurses

40. Exhibit 4. Roles of staff interviewed at each site visit | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/research/findings/final-reports/stpra/stpraexh4.html
    April 01, 2018 - Pre-op, OR, PACU nurses. Instrument technician. … Clinical nurse managers. Environmental services specialist. Infection control specialist. … Pre-op, OR, PACU nurses. Academic hospital, off-site ASC Administrator. … Pre-op, OR, PACU nurses. Sterile processing technician. … Pre-op, OR, PACU nurses. Quality improvement nurse. Scrub technician.