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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
    April 12, 2024 - Average [Hospital Name] 2023 [Hospital Name] 2022 Communication Between you and Your Child’s Nurses … Your Child to Leave the Hospital Composite Measure 85% 89% 87% Privacy When Talking With Doctors, Nurses … Privacy When Talking with Doctors, Nurses, and Other Providers 85% of respondents reported they … always had privacy when discussing their child's care with doctors, nurses, and other providers.
  2. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/thomas2-report.pdf
    May 01, 2004 - Twenty-three held medical degrees (residents, fellows, attending physicians), nine were registered nurses … The nurses and PCAs were full-time employees of the hospital. … One nurse summarized the importance of personal attributes: "If the nurse doesn't like the physician … here, a physician that should be above the nurse, yet the physician is so inexperienced that the nurse … system with other nurses and physicians."
  3. Fallpxtool3M (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3m.docx
    November 14, 2011 - This tool should be used collaboratively by staff nurses with input from other disciplines (e.g., physician … alternatives for patients unable to recall use of call bell, e.g., use brass bell, move bed in sight of nurses … bell in reach but may forget, will probably call her daughter’s name instead; moved within earshot of nurses … Place patient in most appropriate place on the ward for his or her needs, e.g., close to nurses’ station … Located nearest toilet and within earshot of nurses’ station. Lighting.
  4. www.ahrq.gov/news/newsroom/case-studies/cquips1204.html
    October 01, 2014 - simulation center were used to create a didactic and hands-on educational opportunity for physicians and nurses … One or two ED physicians and two ED nurse representatives from each institution—none of whom had previously … Montgomery Memorial Hospital is that there has been an increased level of empowerment among emergency nurses … Yarboro says that rather than having nurses passively awaiting instructions from physicians, each member … A nurse is designated as a team leader responsible for making assignments.
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
    May 01, 2017 - , anesthetists, nurse practitioners, and L&D staff nurses; Physicians, including obstetricians, family … For example, a nurse opinion leader can serve as the representative for all L&D unit nurses on the CUSP … of the L&D unit nurses at CUSP team meetings. … The nurse manager supports CUSP activities by communicating the team’s needs to the L&D unit nurses. … contact for the L&D unit nurses, helps empower the unit nurses throughout the initiative, and integrates
  6. Slide 1 (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/clabsi_invest-slides/CLABSI-Investigation-Walk-the-Process-Sept-14-2010-508.ppt
    January 01, 2010 - in particular, when we began to focus on the evidence around insertion, I wanted to know how we, as nurses … within 72 hours of being placed in the ED ICU spread use of bundle to the ED Checklist used but nurses … documenting noncompliance instead of stopping procedure Nurses must be empowered to stop the procedure … Nurses did not feel they had leadership support to stop the procedure Leadership gave nurses a number … % of nurses that are comfortable stopping procedure? Did they stop it when necessary?
  7. www.ahrq.gov/research/findings/studies/index.html?page=23
    January 01, 2024 - The researchers asked the nurses to complete four multimedia computer-simulated patient encounters in … Nurses also considered patients with irritable (vs. calm) behavior as more likely to exaggerate their … The existence of mental illness increased unease and sadness and lead to nurses being less likely to … The consequences of emotionally evocative patient behaviors on emergency nurses' patient assessments … Keywords: Communication, Provider: Nurse, Nursing Pagination « first « First
  8. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/Nursing-Home-Workplace-Safety-Resource-List.pdf
    January 01, 2023 - /health-and- safety/incivility.jpg The American Nurses Association (ANA) created this Civility Best … Practices for Nurses poster for healthcare organizations. … /nurse-bullying Healthcare organizations can review this resource from St. … Catherine University to understand forms of nurse bullying, identify common nurse bully types, and understand … This resource also provides organizational strategies to address bullying among nurses. 4.
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
    January 01, 2023 - /health-and- safety/incivility.jpg The American Nurses Association (ANA) created this Civility Best … Practices for Nurses poster for healthcare organizations. … /nurse-bullying Healthcare organizations can review this resource from St. … Catherine University to understand forms of nurse bullying, identify common nurse bully types, and understand … This resource also provides organizational strategies to address bullying among nurses. 4.
  10. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6c.html
    June 01, 2014 - physicians and by physicians for nurses with the CPS scores. … Adequate validity correlations were not found for the nurse scale. … A review of instruments measuring nurse-physician collaboration. … physicians and by physicians for nurses with the CPS scores. … Adequate validity correlations were not found for the nurse scale.
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/suppl_health_lit_items_hcahps-adult_957-3a.docx
    March 11, 2016 - During this hospital stay, how often did nurses use medical words you did not understand? … During this hospital stay, how often did nurses talk too fast when talking with you? … During this hospital stay, how often did nurses interrupt you when you were talking? … During this hospital stay, how often did nurses answer all your questions to your satisfaction? … During this hospital stay, how often did you feel nurses really cared about you as a person?
  12. www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
    June 01, 2012 - C’s unit today on the evening shift, and Linda is the licensed nurse. … What can Linda the nurse do? Should Linda call Mrs. C’s attending doctor? … Nursing assistants can use SBAR when communicating with licensed nurses; licensed nurses can use SBAR … to licensed nurse) has his or her own set of information to communicate. … Communication Action Steps for Licensed Nurses Licensed and especially charge nurses have communication
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-the-health-literacy-item-set-for-hospitals-911.pdf
    October 30, 2017 - address the following six topic areas: • Information about medications • Communication between nurses … H-HL3 Nurses hard to understand because of the way they spoke patient’s language H-HL4 Nurses used … medical words patient did not understand H-HL5 Nurses talked too fast H-HL6 Nurses interrupted … patient H-HL7 Nurses answered all questions to patient’s satisfaction H-HL8 Nurses used condescending … , sarcastic, or rude tone or manner with patient H-HL9 Nurses cared about patient as a person Topic
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - address the following six topic areas: • Information about medications • Communication between nurses … H-HL3 Nurses hard to understand because of the way they spoke patient’s language H-HL4 Nurses used … medical words patient did not understand H-HL5 Nurses talked too fast H-HL6 Nurses interrupted … patient H-HL7 Nurses answered all questions to patient’s satisfaction H-HL8 Nurses used condescending … , sarcastic, or rude tone or manner with patient H-HL9 Nurses cared about patient as a person Topic
  15. www.ahrq.gov/news/newsroom/case-studies/201804.html
    July 01, 2018 - hospital updated its fall risk assessment system to use more specific risk factors, which enabled the registerednurses to better identify patients at greatest risk of a fall. … Surveillance of the physical environment is also important, noted Terasa Farlin, R.N., the hospital’s nurse
  16. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - Topic: Communication with Parent • Communication between you and your child’s nurses (composite of … Q14 Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was easy … to understand Q16 Nurses treated parent with courtesy and respect Response Options • Never • … Q8 Nurses listened carefully to child Q9 Nurses explained things to child in a way that was easy to … understand Q10 Nurses encouraged child to ask questions Response Options • Never • Sometimes
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
    March 20, 2017 - Topic: Communication with Parent • Communication between you and your child’s nurses (composite of … Q14 Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was easy … to understand Q16 Nurses treated parent with courtesy and respect Response Options • Never • … Q8 Nurses listened carefully to child Q9 Nurses explained things to child in a way that was easy to … understand Q10 Nurses encouraged child to ask questions Response Options • Never • Sometimes
  18. www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/faqs/faq-wound-cleaning.pdf
    March 01, 2022 - Section 14-5 – Addressing Questions Asked by Staff: Wound Cleaning There are some new nurses … Some nurses and nursing assistants feel comfortable using chlorhexidine (CHG) cloths on superficial … Wound care nurses who are advocates of CHG bathing can also help. … March 2022 Section 14-5 – Addressing Questions Asked by Staff: Wound Cleaning There are some new nurses
  19. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/16463-Gurwitz-report.pdf
    January 01, 2011 - The goal of this study was to describe nurses' perceptions of nurse- physician communication in the long-term … Results: Three hundred seventy-five nurses completed the questionnaire, and 21 nurses completed qualitative … Nurses identified several barriers to effective nurse-physician communication: lack of physician openness … At the most recent count, over 300 nurses had done so. … , pharmacists, physician assistants, and nurse practitioners.
  20. www.ahrq.gov/chain/practice-tools/cardiovascular-risk/index.html
    March 01, 2017 - Cardiovascular Risk Warfarin Communication Toolkit for Nurses This collection of materials introduces … Designed for nurses, the  materials focus on methods and techniques to improve communications with physicians

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