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21. 6 Tk1 T1-Talking With Residents Checklist Version Final (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.pdf
    October 01, 2016 - Nurses may check on you and ask you to drink more for a few days. … Your doctor will request that nurses check on you often to see how you are feeling, take your temperature … Nurses may check on you more and provide acetaminophen for a few days. … • Ask your doctor or a nurse about the benefits and risks of taking an antibiotic. … • Tell someone, including myself or another nurse, if you want more information—or have concerns—about

22. Fall Prevention Toolkit (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - therapists Prescribing Clinicians Physicians (e.g., hospitalist) Other providers (e.g., nurse … Any hospital employee who enters patient rooms 3E – Clinical Pathway for Safe Patient Handling Nurse … * Staff nurses 3G – STRATIFY Scale for Identifying Fall Risk Factors* Staff nurses 3I – Medication … X X X X X X Nursing assistants X X X X X Nurse … Physical therapist X Prescribing Clinicians Nurse

23. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - Nurse managers: Embody both the nurse and executive roles. … Nurse managers lead their unit staff in preventing patient harm in their unit, empowering nurses to be … The professional staffing model uses the professional characteristics of the registered nurse and supports … During these hours away from patients, nurses attend quality meetings, complete research projects, and … This model has financial benefits for the unit because it schedules time for the nurses to work closely

24. Child Hospital Survey (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Is your child able to talk with nurses and doctors about his or her health care? … During this hospital stay, how often did your child’s nurses listen carefully to your child? … During this hospital stay, how often did your child’s nurses listen carefully to you? … A provider in the hospital can be a doctor, nurse, nurse practitioner, or physician assistant. … As a reminder, a provider in the hospital can be a doctor, nurse, nurse practitioner, or physician

25. Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/research/publications/search.html?page=1
    September 01, 2022 - September 2022 Publication Number: 22-0058 Reinforcing the Value and Roles of Nurses … in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators Diagnostic Safety … Issue Brief #10: This issue brief describes pragmatic approaches for nurse educators and leaders to … convey the urgent need to improve diagnosis among their nurses and care teams and to guide nurses to … 2022 Publication Number: 22-0026-3-EF Distributed Cognition and the Role of Nurses

26. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Privacy When Talking with Doctors, Nurses, and Other Providers 85% of respondents reported they … always had privacy when discussing their child's care with doctors, nurses, and other providers … Nurses listened carefully to parent Nurses explained things to parent in a way that was easy to … Communicate With Your Child Nurses listened carefully to child Nurses explained things to child … in a way That was easy to understand Nurses encouraged child to ask questions How Well Doctors

27. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - During this hospital stay, how often were nurses hard to understand because of the way they spoke your … During this hospital stay, how often did nurses use medical words you did not understand?       … During this hospital stay, how often did nurses talk too fast when talking with you?     … During this hospital stay, how often did nurses interrupt you when you were talking?     … During this hospital stay, how often did you feel nurses really cared about you as a person?    

28. COVID-19 Pandemic Led to Long Absences, Reduced Hours, and Job Exits Among the U.S. Healthcare Workforce (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr-data-spotlight-healthcare-workforce-covid.pdf
    May 11, 2023 - In 2020, the rate of cases with days away from work increased 291% for registered nurses, driven by … Nurses United thought their employers provided a safe workplace during the pandemic.11 Concerns about … Violence against nurses and other frontline staff also challenges healthcare workers to stay in their … Nonfatal injuries and illnesses resulting in days off work among nurses up 291 percent in 2020. … Nurses union survey finds most still feel unsafe at work amid pandemic.

29. Describe How a Plan or Provider Can Influence a Quality Measure | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/translate/labels/describe.html
    January 01, 2023 - sensitive,” which means that performance on the measure is strongly influenced by the care delivered by nurses … When it was explained that nurses are responsible for checking on the central line and keeping it clean … and germ-free, they accepted that the nurse did indeed have influence over the measure. … When a patient is admitted to the hospital, a nurse assesses the condition of the patient's skin and … To ensure that nurses have the necessary knowledge for skin assessment and intervention they attend a

30. Selected Best Practices and Suggestions for Improvement (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
    January 01, 2012 - , physicians and other providers, hospitalists, pharmacists, wound ostomy and continence (WOC) nurses … compliance, identifies opportunities for improvement, and communicates best practices to frontline nurses … Laurel, NJ: Wound Ostomy and Continence Nurses Society; June 2010. 2. … Patient safety and quality: an evidence-based handbook for nurses. … Registered Nurses’ Association of Ontario (RNAO). Risk assessment & prevention of pressure ulcers.

31. AHRQ Works: Building Bridges Between Research and Practice | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cpi/about/impact/index.html
    April 01, 2017 - Help doctors and nurses improve quality. … 2000, with Congressional support, AHRQ has invested heavily in patient safety to assist doctors and nurses … Improve Quality AHRQ develops tools for doctors and nurses to improve safety, quality, and patient … Tania Moon, parent volunteer AHRQ also supports doctors and nurses in using data to improve care … Primary care doctors and nurses on the frontlines of the opioid epidemic are receiving remote training

32. Toolkit 1. Suspected UTI SBAR Toolkit | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit1-suspected-uti-sbar.html
    October 01, 2016 - This form consists of questions that help nurses collect the most relevant information about a resident … and its rationale (tool 2) ( PDF  |  Word ) Not All “Infections” Need Antibiotics: A handout for nurses … Introduce the tools to nurses. … Successful implementation also relies on support from users—the nurses. … The handout Not All “Infections” Need Antibiotics (tool 3) also should be given to nurses. 1 American

33. Assembleteam (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
    August 24, 2012 - This individual will: · Be a frontline provider—a staff nurse, nurse manager, nurse educator, or physician … For example, the nurse opinion leader can serve as the representative for all unit nurses on the CUSP … of the unit nurses at CUSP team meetings. … The nurse manager supports CUSP activities by communicating the CUSP team’s needs to the unit nurses. … contact for the unit nurses and helps empower the unit nurses throughout the initiative.

34. Emergency Department Workflow Diagrams (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/ed-workflowdiagrams.pdf
    January 01, 2018 - Figure-4 Key RN=registered nurse EMS=emergency medical services CAP=community-acquired pneumonia ICU … down list (structured). 2 EHR Data Element: Confusion may be selected (structured data) by intake nurse … Chief Complaint1, Age, RR,BP +/- Confusion2 BUN Key RN=registered nurse EMS=emergency medical … down list (structured). 2 EHR Data Element: Confusion may be selected (structured data) by intake nurse … interruptive alert to provider Chief Complaint1, Age, RR,BP +/- Confusion2 BUN CURB-65 Tool3 Key RN=registered

35. Strategy 4: IDEA Discharge Planning (Tool 2a) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
    May 22, 2013 - During your hospital stay, your doctors and nurses will make sure to answer your questions and talk … If you cannot check a box, use the questions listed to ask your doctor or nurse about the information …  My doctors or nurses answered all of my questions. … ] • Write down what your doctors and nurses say. … Ask:  My doctors or nurses answered all of my questions.

36. Morningbriefing (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
    August 07, 2012 - Purpose of tool: This tool provides a structured approach to help physicians and nurses identify the … · Physicians who conduct patient rounds. · Charge nurses and nurse managers who make patient assignments … How to use this tool: Complete this tool by meeting with the charge nurse daily before starting patient … availability or problems Outside patient testing or transportation needs Physician or nurse

37. Toolkit 2. Common Suspected Infections: Communication and Decisionmaking for Four Infections | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit2-communications-and-decisionmaking.html
    November 01, 2016 - The toolkit is intended to help prescribing clinicians and nurses work together to determine when antibiotics … These champions can be the director of nursing, assistant director of nursing, administrator, charge nurses … The Medical Care Referral form facilitates communication between nurses and clinicians when a resident … Nurses should be trained on how to complete the form, and prescribing clinicians should be familiarized … Nurses should be trained to use the pocket cards whenever an infection is suspected.

38. TeamSTEPPS 2.0: Coaching Scenario 1 (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
    March 20, 2014 - You locate the coordinating team nurse in the department for an update, and she tells you, “We’re … examining the patient, when the on-call resident reached the room and began calling out orders to the nurses … The OR nurse approaches the resident to discuss what happened. … The patient then becomes angry and is transferred to a room across from the nurses’ station. … The registered nurse acknowledges the order in the computer and passes it on to the technician, who

39. How To Implement the Fall Prevention Program in Your Organization
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
    November 20, 2014 - . ‹#› 11 Unit Team A Unit Team is composed of those who provide daily direct care: Nurse Nurse … Within the unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients

40. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - address the following six topic areas: • Information about medications • Communication between nurses … H-HL3 Nurses hard to understand because of the way they spoke patient’s language H-HL4 Nurses used … medical words patient did not understand H-HL5 Nurses talked too fast H-HL6 Nurses interrupted … patient H-HL7 Nurses answered all questions to patient’s satisfaction H-HL8 Nurses used condescending … , sarcastic, or rude tone or manner with patient H-HL9 Nurses cared about patient as a person Topic