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21. Strategy 3: Bedside Shift Report (Tool 3)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - ) Nurse shift changes require the successful transfer of information between nurses going off duty … and nurses coming on duty to prevent adverse events and medical errors. … Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good … Specific points to discuss as needed: One of the nurses used the term “cardiomyopathy.” … How did the nurses address the patient’s concern about getting out of bed by himself?

22. Tools for Reducing Central Line-Associated Blood Stream Infections (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf
    January 01, 2013 - CLABSI Investigation Nurse Letter Appendix 9. … Some organizations require a nurse to be present bedside during all central line insertions and to … Alternatively, if you have existing reporting mechanisms on your unit (nurse-to-nurse report forms, … to correct a violation that nurses identified. … Use the CLABSI Investigation Nurse Letter (Appendix 8) to invite input from frontline nurses in the

23. Toolkit To Educate and Engage Residents and Family Members | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
    October 01, 2016 - The toolkit includes the following tools: Talking With Residents provides talking points for nurses … In this meeting, nurses and onsite prescribing clinicians should be encouraged to discuss how they would … Having the talking points (tools 1 and 2) in hand will help nurses remember all the information that … The checklist versions of each tool contain less detail, and may be more convenient for nurses to carry … If residents or family members are particularly concerned about a UTI, the nurse could provide them with

24. Strategy 3: Nurse Bedside Shift Report | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy3/index.html
    December 01, 2017 - Nurse shift changes require the successful transfer of information between nurses to prevent adverse … Strategy 3: Nurse Bedside Shift Report helps ensure the safe handoff of care between nurses by involving … Nurse Bedside Shift Report Implementation Handbook gives an overview of and a rationale for nurse bedside … Tools for this strategy include -- Nurse Bedside Shift Report: What is it? … Training -- Slides and talking points used to train nurses to conduct a bedside shift report and to

25. Improving Communication Between Members of the Practice Around Antibiotic Decisions – Facilitator Guide (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-guide.docx
    September 01, 2022 - Nurses and physicians may approach communication differently. … For example, nurse satisfaction with nurse-physician communication is associated with a communication … Physicians reported satisfaction when nurses communicated their input on patient care. … What does the nurse or medical assistant mean by “sick” or “right away”? … In this example, the medical assistant or nurse should ask clarifying questions on the phone call with

26. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/asc-checklist-template.docx
    January 01, 2009 - Ambulatory Surgery Implementation Guide Ambulatory Surgery Checklist Preop Before Patient Enters Room Nurse … performing the procedure · Patient position · Known allergies · Patient weight · History and physical Nurse … Surgeon, Nurse, and Anesthesia Professional perform the Timeout · Patient’s name · Surgical procedure … and Scrub Tech Share: · Equipment issues · Other concerns Circulating Nurse and Scrub Tech Confirm: … Before Patient Leaves Room/Debriefing Nurse Reviews With Team: · Instrument, sponge and needle counts

27. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

28. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - champion, staff nurses, the L&D nurse manager, QI coordinators, an obstetrician/gynecologist physician … First, the implementation team strategically began train- ing nurse managers, assistant nurse managers … care teams—the obstetrics and gynecology providers, the in-house anesthesiologists, the certified registered … nurse anesthetists (CRNAs), and the L&D nurses. … The rapid response nurse then alerts the charge nurse in the operating room.

29. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - identify needs and adapt the strategy; the trainers to prepare and conduct the training; staff champions (registered … • Periodically monitoring nurses gave nurses helpful and timely feedback. … Then, nurse leaders held a 6-hour training session for selected nurses, including members of the unit-based … council and nurses who were working towards promotion. … Nurse managers monitored and supported implementation.

30. Fall Prevention Toolkit (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - therapists Prescribing Clinicians Physicians (e.g., hospitalist) Other providers (e.g., nurse … Any hospital employee who enters patient rooms 3E – Clinical Pathway for Safe Patient Handling Nurse … * Staff nurses 3G – STRATIFY Scale for Identifying Fall Risk Factors* Staff nurses 3I – Medication … X X X X X X Nursing assistants X X X X X Nurse … Physical therapist X Prescribing Clinicians Nurse

31. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
    April 30, 2013 - The bedside nurse will review the materials with the patient and family on the first day of admission … patient and family engagement related to communication This training can be co-led by a physician, nurse … strategy, the trainers to prepare and conduct the training, staff champions per shift for overall support (registered … We recommend that this be the bedside nurse on the day of admission; however, involving other staff on … challenges and concerns related to implementing the Communicating to Improve Quality, Nurse Bedside

32. Strategy 3: Bedside Shift Report (Tool 3) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
    May 30, 2013 - engage the patient and family in hospital care – To share accurate and useful information between nurses … ” • Builds trust in the care process – Shows the patient how much nurses know and do for them – … transition to home Strategy 3: Bedside Shift Report 15 Benefits of bedside shift report for nurses … (continued 2) • Can physicians and nurses engage in confidential conversations with other providers … Bedside Shift Report (Tool 3) Option 1: Role play vignette (continued) • Debrief – What did the nurses

33. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
    December 01, 2012 - Nurse managers: Embody both the nurse and executive roles. … Nurse managers lead their unit staff in preventing patient harm in their unit, empowering nurses to be … The professional staffing model uses the professional characteristics of the registered nurse and supports … During these hours away from patients, nurses attend quality meetings, complete research projects, and … This model has financial benefits for the unit because it schedules time for the nurses to work closely

34. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/endoscopy-checklist-template.docx
    January 01, 2009 - Room AHRQ Safety Program for Ambulatory Surgery Implementation Guide Before Patient Enters Room Nurse … allergies · Patient height, weight, body mass index · History and physical Anesthesia Professional and Nurse … Before Patient Leaves Room Debriefing Nurse Reviews With Team: · Name of the procedure performed · Identify

35. Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/research/publications/search.html?page=1
    September 01, 2022 - September 2022 Publication Number: 22-0058 Reinforcing the Value and Roles of Nurses … in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators Diagnostic Safety … Issue Brief #10: This issue brief describes pragmatic approaches for nurse educators and leaders to … convey the urgent need to improve diagnosis among their nurses and care teams and to guide nurses to … 2022 Publication Number: 22-0026-3-EF Distributed Cognition and the Role of Nurses

36. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
    April 30, 2013 - The bedside nurse will review the materials with the patient and family on the first day of admission … , the trainers to prepare and conduct the training, staff champions per shift for overall support (registered … We recommend that this be the bedside nurse on the day of admission; however, involving other staff … Have a nurse manager or other staff leader observe interactions with the patient and family and provide … challenges and concerns related to implementing the Communicating to Improve Quality, Nurse Bedside

37. Culture | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/tools/clabsi-cauti-icu/overcome/culture.html
    April 01, 2022 - Making It Work – Overcoming the "Just in Case" Mindset (PDF, 269.6 KB) Making It Work – Empowering Nurses … To Implement Nurse-Driven Protocols for Reducing CAUTI in the ICU Setting (PDF, 249.7 KB) Making … 40.5 MB, 22:05 minutes; Transcript , PDF, 318.2 KB)  Audio interview with Pat Posa – How To Empower Nurses … To Effectively Implement a Nurse-Driven Protocol for Removing Urinary Catheters, Including How To Obtain … YouTube embedded video: https://www.youtube-nocookie.com/embed/DQ9AwEWaLF4 Video – Empowering Nurses

38. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - During this hospital stay, how often were nurses hard to understand because of the way they spoke your … During this hospital stay, how often did nurses use medical words you did not understand?       … During this hospital stay, how often did nurses talk too fast when talking with you?     … During this hospital stay, how often did nurses interrupt you when you were talking?     … During this hospital stay, how often did you feel nurses really cared about you as a person?    

39. TeamSTEPPS Helps Arizona Hospital Reduce Emergency Department Wait Times | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsroom/case-studies/201707.html
    May 01, 2017 - Banner Payson suffered from problems with communication among physicians and nurses, a lack of teamwork … One tool known as a huddle, where physicians and nurses meet at the end of every shift to share patient … Physicians use huddles to discuss with nurses why they’ve chosen a certain clinical protocol, encouraging … nurses to be actively engaged in the care plan. … "Nurses are doing more than checking a box or keeping score," Porter explained, adding that "they feel

40. Sustaining Zero CLABSIs (Transcript) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/toolkit/content-calls/zero-clabsi.html
    April 01, 2013 - Her clinical background is as a pediatric nurse practitioner and neonatal intensive care nurse. … We had a lot of new nurses.” … Removing unnecessary lines was a physician and nurse issue in terms of nurses putting that into their … We have engaged nurses as patient advocates. … Physician leadership, physicians are as busy as nurses.