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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I am nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.
  2. pcmh.ahrq.gov/news/newsletters/e-newsletter/902.html
    February 01, 2024 - A qualitative study of systems-level factors that affect rural obstetric nurses' work during clinical … Essential elements nurses have to address to promote a safe discharge in paediatrics: a systematic review
  3. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
    March 01, 2017 - Long term care nurses' feelings on communication, teamwork and stress in long term care. … The nurse identified herself and the reason she was calling. … The nurses' assessment of the resident frames the concerns that prompted the nurse to call the physician … PLAY VIDEO:  I PASS the BATON Video Ask: How was I PASS the BATON used in this nurse to nurse example … Long term care nurses' feelings on communication, teamwork and stress in long term care.
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
    July 25, 2012 - I need someone to play the nurse, someone to play the interpreter, and someone to play the patient. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … Interpreter: [interprets] Patient: [nods] Nurse: Next, I’m going to go over your medications. … Interpreter: [interprets] Nurse: First, we want you to take aspirin once a day to help keep your blood
  5. pcmh.ahrq.gov/news/newsroom/press-releases/chlorhexidine-bathing.html
    October 01, 2023 - SHARE: More topics in this section News Newsroom Press Releases AHRQ Social Media AHRQ Stats Impact Case Studies Blog Newsletter Events Chlorhexidine Bathing Routine Reduces Infections in Nurs…
  6. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
    May 20, 2016 - Systems of Care Introduction: Essential First Steps • Engage key procedural personnel, including nurses … and hypoglycemia (rapid heart rate, sweating, confusion, disorientation, etc.).5 • Ensure that the nurse … specifications_manual_for_national_hospital_inpatient_qua lity_measures/ Staff Required • Physicians and other providers, nurses … Communication • Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient education
  7. pcmh.ahrq.gov/page/early-evidence-patient-centered-medical-home-table-1
    February 01, 2012 - Intervention Overview Sources Cited Aetna’s Embedded Case Managers Nurse case managers are embedded in … Hostetter, 2010 Care Management Plus Nurse care managers supported by specialized health IT tools are … Geisinger Health System ProvenHealth Navigator Geisinger Health Plan embedded a nurse case manager for … Guided Care Guided Care nurse embedded in the primary care practice to provide assessments, care plans … Pediatric Alliance for Coordinated Care A pediatric nurse practitioner from each practice allocates 8
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
    September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
    January 01, 1995 - The 47-item test was developed by Pieper and Mott in 1995 to examine the knowledge of nurses on pressure … Nurses’ knowledge of pressure ulcer prevention, staging, and description. … Wound care team[footnoteRef:1] [1: May be large or small group that includes nurses and/or physicians … between medical staff, wound team, and unit staff for pressure ulcer practice Certified Wound Care Nurse … · Checks skin each time person is turned or cleaned or bed is changed · Reports any skin issues to nurse
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-may2015.pptx
    January 01, 2015 - Methods - Primary Outcome: Measurement of Error Rates Standardized error surveillance methodology Study nurse … Workflow TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› 73 i-pass for nurses … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› I-PASS for Nurses As I-PASS … standardizing nursing handoffs as well Approached I-PASS Team about possibility of adapting I-PASS curriculum Nurse … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› Study #2: Direct Observation Nurse
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-feb2015.pptx
    January 01, 2015 - Lines to C-Suite Slide ‹#› About MetroHealth Over 476 Primary Care/ Specialty Physicians 1,230 RegisteredNurses 145 Advanced Practice Nurses TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Fostering … TeamSTEPPS® Fostering Buy-in: Front Lines to C-Suite Slide ‹#› Unit Change Team Medical Director Nurse
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
    May 01, 2017 - Who should use this tool: Nurses, physicians, midwives, and other labor and delivery (L&D) unit staff … Circulating nurse Charge nurse Operating room (OR) technician Pediatrics Primary maternity provider … (if applicable) Circulating nurse OR technician Pediatric provider Circulating nurse verbalizes: … (if applicable) Circulating nurse Operating room (OR) technician Pediatric provider Circulating nurse … |_| Circulating nurse |_| Charge nurse |_| OR technician |_| Pediatric provider |_| Primary maternity
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-mgso4.docx
    May 30, 2013 - Who should use this tool: Nurses, physicians, midwives, pharmacists, and other labor and delivery (L& … Typically, a nurse Create Independent Checks (CUSP Science of Safety) (continued) Key Perinatal Safety … Use of uniform, unit-established standing orders allows nurses to provide initial management in response … Science of Safety) (continued) Key Perinatal Safety Elements Examples Have standing orders for nurses … cardiac conduction >18 Cardiac arrest 30–35 Adapted from Simpson, 2004.10 Standing orders for nurse
  14. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
    March 01, 2017 - Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes.  … 5,6 Say: Studies have found that nurses who feel more empowered have higher job satisfaction, are … Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes.  … Would a nurse in your facility be able to bring up an issue with the nurse manager as well? … Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes. 
  15. pcmh.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
    December 01, 2017 - Nurses. Residents. Fellows. Psychologists. … Preoperative nurse initiates. Primary perioperative team communication tool. … POSTOP Nurse-led handoff communication. Include procedure, medications, etc. … Followup: Operating room charge nurse assigned to update preference cards. … Preoperative nurse initiates. Primary perioperative team communication tool.
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
    January 01, 2016 - ICU Triage TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® OR to ICU Transfer Slide ‹#› PACU nurse … boarder problem” is “A triage problem” Current triage system lacks standardized patient handoff PACU nurses … re-education of specific patient populations for when boarders are necessary No easy system to alert PACU nurses … interruptions during rounds regarding PACU triage Improved handoff “Less angry” and more confident PACU nurses
  17. pcmh.ahrq.gov/news/newsletters/e-newsletter/884.html
    October 01, 2023 - Cognitive biases regarding utilization of Emergency Severity Index among emergency nurses .
  18. pcmh.ahrq.gov/research/findings/factsheets/translating/action3/actionIIIpartners.html
    June 01, 2019 - American Association of Nurse Anesthetists. American Society of Health-System Pharmacists. … Association of periOperative Registered Nurses. Emergency Nurses Association. … Association of periOperative Registered Nurses. Georgia Hospital Association.
  19. pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
    March 01, 2020 - of members believing that their provider always/usually listens carefully. 7 Health Plan Offers Nurse … managed care organization, developed and aggressively marketed a 24-hour bilingual (English and Spanish) nurse … Eight bilingual registered nurses staff the line, which replaced a traditional advice line where nurses … After Molina introduced its bilingual nurse advice line, calls from Spanish-speaking members increased … Source: AHRQ Health Care Innovations Exchange. 24-Hour, Bilingual Nurse Line Provides Advice and Interpreter
  20. pcmh.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
    December 01, 2022 - plan members’ reports on the care and service they received from the health plan and the doctors and nurses

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