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201. Readiness Assessment Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
     September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I am nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.

202. Bleeding Risks Increase When Blood Thinners and Aspirin Are Taken Together | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsletters/e-newsletter/902.html
     February 01, 2024 - A qualitative study of systems-level factors that affect rural obstetric nurses' work during clinical … Essential elements nurses have to address to promote a safe discharge in paediatrics: a systematic review

203. Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
     March 01, 2017 - Long term care nurses' feelings on communication, teamwork and stress in long term care. … The nurse identified herself and the reason she was calling. … The nurses' assessment of the resident frames the concerns that prompted the nurse to call the physician … PLAY VIDEO:  I PASS the BATON Video Ask: How was I PASS the BATON used in this nurse to nurse example … Long term care nurses' feelings on communication, teamwork and stress in long term care.

204. TeamSTEPPS Limited English Proficiency Module: Briefing Exercise (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
     July 25, 2012 - I need someone to play the nurse, someone to play the interpreter, and someone to play the patient. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … Interpreter: [interprets] Patient: [nods] Nurse: Next, I’m going to go over your medications. … Interpreter: [interprets] Nurse: First, we want you to take aspirin once a day to help keep your blood

205. Chlorhexidine Bathing Routine Reduces Infections in Nursing Homes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsroom/press-releases/chlorhexidine-bathing.html
     October 01, 2023 - SHARE: More topics in this section News Newsroom Press Releases AHRQ Social Media AHRQ Stats Impact Case Studies Blog Newsletter Events Chlorhexidine Bathing Routine Reduces Infections in Nurs…

206. Selected Best Practices and Suggestions for Improvement (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
     May 20, 2016 - Systems of Care Introduction: Essential First Steps • Engage key procedural personnel, including nurses … and hypoglycemia (rapid heart rate, sweating, confusion, disorientation, etc.).5 • Ensure that the nurse … specifications_manual_for_national_hospital_inpatient_qua lity_measures/ Staff Required • Physicians and other providers, nurses … Communication • Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient education

207. Early Evidence on the Patient-Centered Medical Home - Table 1 | PCMH Resource Center
     pcmh.ahrq.gov/page/early-evidence-patient-centered-medical-home-table-1
     February 01, 2012 - Intervention Overview Sources Cited Aetna’s Embedded Case Managers Nurse case managers are embedded in … Hostetter, 2010 Care Management Plus Nurse care managers supported by specialized health IT tools are … Geisinger Health System ProvenHealth Navigator Geisinger Health Plan embedded a nurse case manager for … Guided Care Guided Care nurse embedded in the primary care practice to provide assessments, care plans … Pediatric Alliance for Coordinated Care A pediatric nurse practitioner from each practice allocates 8

208. Readiness Assessment Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
     September 01, 2012 - The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish. … Khang, interprets Nurse Angelis’s instructions. The patient nods. Nurse Angelis states that Mr. … Nurse: Hi, [interpreter name]. I’m nurse [name]. We are going to discharge [patient name] today. … [Interpreter and nurse walk into patient room] Nurse: Hi, [patient name]. I’m [nurse name]. … The receptionist, Carolyn, knows that one of the nurses, Betty, speaks Spanish.

209. Pressure Ulcer Prevention Toolkit (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
     January 01, 1995 - The 47-item test was developed by Pieper and Mott in 1995 to examine the knowledge of nurses on pressure … Nurses’ knowledge of pressure ulcer prevention, staging, and description. … Wound care team[footnoteRef:1] [1: May be large or small group that includes nurses and/or physicians … between medical staff, wound team, and unit staff for pressure ulcer practice Certified Wound Care Nurse … · Checks skin each time person is turned or cleaned or bed is changed · Reports any skin issues to nurse

210. I-PASS: Integrating High Quality Handoffs into TeamSTEPPS and Hospital Care
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-may2015.pptx
     January 01, 2015 - Methods - Primary Outcome: Measurement of Error Rates Standardized error surveillance methodology Study nurse … Workflow TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› 73 i-pass for nurses … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› I-PASS for Nurses As I-PASS … standardizing nursing handoffs as well Approached I-PASS Team about possibility of adapting I-PASS curriculum Nurse … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› Study #2: Direct Observation Nurse

211. TeamSTEPPS Implementation: Fostering Buy-in from the Front Lines to the C-suite
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-feb2015.pptx
     January 01, 2015 - Lines to C-Suite Slide ‹#› About MetroHealth Over 476 Primary Care/ Specialty Physicians 1,230 Registered … Nurses 145 Advanced Practice Nurses TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Fostering … TeamSTEPPS® Fostering Buy-in: Front Lines to C-Suite Slide ‹#› Unit Change Team Medical Director Nurse

212. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Safe Cesarean Section (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
     May 01, 2017 - Who should use this tool: Nurses, physicians, midwives, and other labor and delivery (L&D) unit staff … Circulating nurse Charge nurse Operating room (OR) technician Pediatrics Primary maternity provider … (if applicable) Circulating nurse OR technician Pediatric provider Circulating nurse verbalizes: … (if applicable) Circulating nurse Operating room (OR) technician Pediatric provider Circulating nurse … |_| Circulating nurse |_| Charge nurse |_| OR technician |_| Pediatric provider |_| Primary maternity

213. AHRQ Safety Program for Perinatal Care: Safe Medication Administration: Magnesium Sulfate (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-mgso4.docx
     May 30, 2013 - Who should use this tool: Nurses, physicians, midwives, pharmacists, and other labor and delivery (L& … Typically, a nurse Create Independent Checks (CUSP Science of Safety) (continued) Key Perinatal Safety … Use of uniform, unit-established standing orders allows nurses to provide initial management in response … Science of Safety) (continued) Key Perinatal Safety Elements Examples Have standing orders for nurses … cardiac conduction >18 Cardiac arrest 30–35 Adapted from Simpson, 2004.10 Standing orders for nurse

214. Module 3: Staff Empowerment: Facilitator Notes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
     March 01, 2017 - Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes.  … 5,6 Say: Studies have found that nurses who feel more empowered have higher job satisfaction, are … Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes.  … Would a nurse in your facility be able to bring up an issue with the nurse manager as well? … Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes. 

215. Auditing Your Briefings and Debriefings Process: Slide Presentation | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
     December 01, 2017 - Nurses. Residents. Fellows. Psychologists. … Preoperative nurse initiates. Primary perioperative team communication tool. … POSTOP Nurse-led handoff communication. Include procedure, medications, etc. … Followup: Operating room charge nurse assigned to update preference cards. … Preoperative nurse initiates. Primary perioperative team communication tool.

216. Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
     January 01, 2016 - ICU Triage TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® OR to ICU Transfer Slide ‹#› PACU nurse … boarder problem” is “A triage problem” Current triage system lacks standardized patient handoff PACU nurses … re-education of specific patient populations for when boarders are necessary No easy system to alert PACU nurses … interruptions during rounds regarding PACU triage Improved handoff “Less angry” and more confident PACU nurses

217. Chlorhexidine Bathing Routine Reduces Infections in Nursing Homes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsletters/e-newsletter/884.html
     October 01, 2023 - Cognitive biases regarding utilization of Emergency Severity Index among emergency nurses .

218. ACTION III Partnerships | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/research/findings/factsheets/translating/action3/actionIIIpartners.html
     June 01, 2019 - American Association of Nurse Anesthetists. American Society of Health-System Pharmacists. … Association of periOperative Registered Nurses. Emergency Nurses Association. … Association of periOperative Registered Nurses. Georgia Hospital Association.

219. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - of members believing that their provider always/usually listens carefully. 7 Health Plan Offers Nurse … managed care organization, developed and aggressively marketed a 24-hour bilingual (English and Spanish) nurse … Eight bilingual registered nurses staff the line, which replaced a traditional advice line where nurses … After Molina introduced its bilingual nurse advice line, calls from Spanish-speaking members increased … Source: AHRQ Health Care Innovations Exchange. 24-Hour, Bilingual Nurse Line Provides Advice and Interpreter

220. Examples of Health Plan Quality Measures for Consumers | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
     December 01, 2022 - plan members’ reports on the care and service they received from the health plan and the doctors and nurses