-
www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - of members believing that their provider always/usually listens carefully. 7
Health Plan Offers Nurse … managed care organization, developed and aggressively marketed a 24-hour bilingual (English and Spanish) nurse … Eight bilingual registered nurses staff the line, which replaced a traditional advice line where nurses … After Molina introduced its bilingual nurse advice line, calls from Spanish-speaking members increased … Source: AHRQ Health Care Innovations Exchange. 24-Hour, Bilingual Nurse Line Provides Advice and Interpreter
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - A nurse passing by the room hears the call-
out. … ASK:
• What should the nurse say in this situation? … delivering the
Two-Challenge Rule within your institution and to obtain buy-in
from all involved (e.g., nurses … – The nurse was unc om fortable with the late decelerations. … The nurse receives the order from the resident on call.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
May 20, 2016 - Systems of Care
Introduction: Essential First Steps
• Engage key procedural personnel, including nurses … and
hypoglycemia (rapid heart rate, sweating, confusion, disorientation, etc.).5
• Ensure that the nurse … specifications_manual_for_national_hospital_inpatient_qua
lity_measures/
Staff Required
• Physicians and other providers, nurses … Communication
• Detailed communication between the provider, pharmacist, nurse, and patient (including … • Communication between patient, provider, nurse, and diabetes educator regarding patient
education
-
www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.html
May 01, 2023 - The nurse manager could focus on her assessment and prepare for his transfer to the emergency department … the use of call-outs helped the team during an emergent event:
How did the call-outs made by the nurse
-
www.cahps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - DESC's use is illustrated in the conflict scenario below:
A nurse feels that a patient has abdominal … The nurse receives the order from the resident on call.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
November 20, 2014 - .
‹#›
11
Unit Team
A Unit Team is composed of those who provide daily direct care:
Nurse
Nurse … Within the unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
May 12, 2016 - Is your child able to talk with nurses and
doctors about his or her health care? … During this hospital stay, how often did
your child’s nurses listen carefully to your
child? … During this hospital stay, how often did
your child’s nurses listen carefully to you? … A provider in the hospital can be a doctor,
nurse, nurse practitioner, or physician
assistant. … As a reminder, a provider in the hospital
can be a doctor, nurse, nurse practitioner, or
physician
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Is your child able to talk with nurses and
doctors about his or her health care? … During this hospital stay, how often did
your child’s nurses listen carefully to your
child? … During this hospital stay, how often did
your child’s nurses listen carefully to you? … A provider in the hospital can be a doctor,
nurse, nurse practitioner, or physician
assistant. … As a reminder, a provider in the hospital
can be a doctor, nurse, nurse practitioner, or
physician
-
www.cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - day, and then two or more nurses implement the new practice for 1 or 2 days. … It planned a 1-year residency program for new-graduate nurses to help retain new-hire graduate nurses … The new-graduate nurse program is usually a class of 30 RNs. … a nurse specialty that this hospital doesn’t have. … It needs to occur:
Within the unit (among nurses, nurses and assistants, nurses and physicians, etc
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
January 01, 1995 - The 47-item test was developed by Pieper and Mott in 1995 to examine the knowledge of nurses on pressure … Nurses’ knowledge of pressure ulcer prevention, staging, and description. … Wound care team[footnoteRef:1] [1: May be large or small group that includes nurses and/or physicians … between medical staff, wound team, and unit staff for pressure ulcer practice
Certified Wound Care Nurse … · Checks skin each time person is turned or cleaned or bed is changed
· Reports any skin issues to nurse
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
August 03, 2017 - CNA
Reports any new fall risks to nurse.
Keeps environment around bed clutter free. … Treating medical provider (e.g., physician, nurse practitioner, physician assistant)
Reviews needs for … Patient educator
Works with nurse to provide appropriate educational materials and teaching to patients
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-b.docx
April 24, 2015 - However, if the patient’s nurse does not deem the urinary catheter meets the indications for placement … , the patient’s nurse should question the need. … Nursing personnel should evaluate the patient’s performance and reinforce positive behaviors.
-
www.cahps.ahrq.gov/research/publications/search.html?page=1
September 01, 2022 - September 2022
Publication Number: 22-0058
Reinforcing the Value and Roles of Nurses … in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators
Diagnostic Safety … Issue Brief #10:
This issue brief describes pragmatic approaches for nurse educators and leaders to … convey the urgent need to improve diagnosis among their nurses and care teams and to guide nurses to … 2022
Publication Number: 22-0026-3-EF
Distributed Cognition and the Role of Nurses
-
www.cahps.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
December 01, 2017 - - Brochure that describes four tips for patients to be partner in their care: (1) tell doctors and nurses … about their health, (2) check to see if they understand what doctors and nurses say, (3) ask questions … Communication Training – PowerPoint presentation for communication training that can be co-led by a physician, nurse … , and patient and family advisors, for a group of physicians, nurses, and other professionals … Strategy 1: Working With Patients and Families as Advisors
Strategy 3: Nurse Bedside Shift Report
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
November 16, 2011 - therapists
Prescribing Clinicians
Physicians (e.g., hospitalist)
Other providers (e.g., nurse … Any hospital employee who enters patient rooms
3E – Clinical Pathway for Safe Patient Handling
Nurse … *
Staff nurses
3G – STRATIFY Scale for Identifying Fall Risk Factors*
Staff nurses
3I – Medication … X
X
X
X
X
X
Nursing assistants
X
X
X
X
X
Nurse … Physical therapist
X
Prescribing Clinicians
Nurse
-
www.cahps.ahrq.gov/ncepcr/communities/pbrn/registry/index.html
March 25, 2024 - medicine, pediatrics, nursing and/or other specialties)
(62)
Nursing Network (at least 75% are nurses … Family Medicine Clinicians) Network Status: Established State: Missouri
American Association of Nurse … pediatrics, nursing and/or other specialties) Network Status: Established State: New York
Clinical Nurse … Leader Research Collaborative Acronym: CNLRC Network Type: Nursing Network (at least 75% are nurses
-
www.cahps.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - Research Team: RAND
The impact of nurse care coordination on patient experience
Aim/Purpose … : The research team evaluated the impact of a nurse care coordinator program on patients' health and … Key Findings from Initial Study:
Nurses who had more confidence in patient experience measurement, … More open communication among nurses (e.g., about possible problems with care) and unit-level teamwork … Associations of Pediatric Nurse Burnout with Involvement in Quality Improvement.
-
www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/professional-tool.html
July 01, 2023 - If you shadowed a nurse:
Was the nurse’s page or phone call returned quickly when there … Were patient medications available to the nurse when they were due? … How did the nurse react if the medication was late (e.g., anxious, angry, upset)?
-
www.cahps.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
October 01, 2016 - The toolkit includes the following tools:
Talking With Residents provides talking points for nurses … In this meeting, nurses and onsite prescribing clinicians should be encouraged to discuss how they would … Having the talking points (tools 1 and 2) in hand will help nurses remember all the information that … The checklist versions of each tool contain less detail, and may be more convenient for nurses to carry … If residents or family members are particularly concerned about a UTI, the nurse could provide them with
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-science-safety.pptx
May 01, 2017 - System-Level Factors Can Predict Performance
Examples of Impact of System-Level Factors
System Factor Effect
Nurse-to-patient … ratios regularly exceed best practice When nurse-to-patient ratios regularly exceed best practice based … Hierarchy issues Disrupted the ability of unit nurses and doctors to work effectively together with respect